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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 869 Showing 17,361-17,380 of 22,292 reviews
  • Rated 5 out of 5 stars

    Great sound and dependable Bluetooth connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Bluetooth earbud that would stream my music without cutting out & losing connectivity to my phone. This one had great reviews, the salesperson recommended them from personal experience, and I haven't been disappointed. I almost bought a cheaper brand, glad I didn't!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great when they worked with my phone. The connection to my phone when I ran with them kept cutting out. For this reason I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Volume but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best for volume, but they do get a bit uncomfortable after wearing for more than an hour. They just seem to pinch the ears after wearing for a while. Fortunately, I use them for my workouts that are usually about an hour per session.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using these as my travel to and from work headphones to listen to podcasts and music. The Bluetooth / turning on connectivity has room for improvement - often turns on and off if you press the button on headphones for one second too long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Fair but not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and stays on the ears, and decent sound quality. BUT short battery life, poor wireless range, and audio not in synch when watching videos.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall an average product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good enough. There is a lag sometimes. Does not fit perfectly. If i move around quickly the sound is distorted. Could be better design wise. Overall not worth for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Beats are ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless functionality is great although the wireless headphones carry only a fraction of the beat sound. Great for the gym but not much else. With that price tag, better catch them on sale.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Better options for less money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone review said they were great and loud. Not so much. Volume was ok, bluetooth kept cutting out. Jbl work just as well and I returned these for Sony XB series. Much louder, only 50 bucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound ***** Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on a Flash Sale from Best Buy,Only thing that prevented me from rating 5 star was connect ability with more that 1 device at a time ! So I could double as phone headset with multiple cell phones I use for personal and work .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out and not having to worry about wires being in the way. The only thing I don't like it that it will sometimes stop automatically syncing with my phone and I will have to reset the headphones to automatically sync with my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, dies fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these headphones as a gift from my boyfriend. At first, I was really excited. I could bake and cook while listening to some tunes and run on the treadmill without having a pesky wire dangling back and forth. However, when I stopped using them daily, a problem began to show itself. If I left the headphones off the charger for more than a couple of days, the charge would have drained itself out and I wouldn't be able to use it. It is a bit inconvenient to keep it on the charger all the time or to charge it right before you use it, since it takes a few hours to fully charge. By that time, my motivation to go for a run has already passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and wireless, great combo. I use them for wireless phone calls and music in the gym. Four sets of different sized ear buds to ensure a nice fit. Lightning charger for a quick use charge and a perfect sized carrying case. I highly recommend these to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for Christmas and I have been impressed with their sound quality, however wearing them hurts my ears. I have tried different size ear plugs on them but it is the had plastic part that is outside the ear that is uncomfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, not great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might just be my ears but when I run with these headphones the ear buds tend to slip out from time to time. It's a little obnoxious to deal with but otherwise sound quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the sound and convenience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds so that I wouldn't have to worry about a cord when I exercised or worked in the yard. The only drawback is that there is a lot of noise from wind when I ride my bike. Everything else is as good as advertised or better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    solid but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used them for the first time today, they sound good but sound kept cutting in and out every once in a while... will continue to test out but may return if they continue to give problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because they are wireless. Connectivity is good and easy. Sound quality isn't any better than my $20 skullcandy headphones. If you are buying just for the wireless then these aren't bad but don't expect great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Average sound quality. Nice fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connectivity is excellent. The battery lug is above average but not great. I am not impressed with the overall sound quality and feel it should be a lot better for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless head phones..The simple essentials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Very Easy ..Great for working out... but had to return them because the connection port wasn't charging. It would show a red light which means charging but white light never came on to show fully charged. Best Buy replaced them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is supposed to be wireless, but not actually fully wireless. I am not a fan of the style of these headphones. I would rather no wire, but overall the headphones play well.

    No, I would not recommend this to a friend