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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 873 Showing 17,441-17,460 of 22,292 reviews
  • Rated 2 out of 5 stars

    Sound quality is good, comfort not so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time keeping these in my ears when running. I've tried switching to all of the different ear pieces it didn't help. After wearing them for about an hour there is a noticeable discomfort inside the edge of my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on July 10th 2015 the headphones stopped working on August 9th 2015. I tried to take them back to best buy and they said they can't take anything back after 15 days and I would have to take them to the Apple Store. After waiting a 11/2 at the Apple Store one of the reps says that this happens a lot and they are sensitive to moisture. WTF. I wouldn't recommend these to my worse enemy. Complete trash.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great selection for active headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great reservations about spending as much for these. I sweat very heavily while exercising and this product has so far not failed. I am frustrated that Best Buy nor Apple offers a protection plan for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good sound if fully in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound when held in ear but loses quality when running as they sit in ear. Color and build quality are good and charge holds for numerous runs before reecarge needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, the sound is ok... I feel like the cable is a little heavier on one side so it obviously will slide off if you not using the right one. But for the most part for a 1 hour workout thy are good enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for hands free talking. Only small drawback is it picks up so much background noise so your caller hears everything. I still will get another pair because on the other hand, you can hear your caller well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do exactly as advertised. Work well but I thought for the money they would have had better sound. The sound is good, just thought it could be better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2nd pair and love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday and my first sets microphone stopped working after a year and a half. Hoping that doesn't happen to these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Last year's model, discounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for workouts. Not worth full price but $70 close out discount. Wanted the piece that goes around the ear. No problems. Plenty of others just as good or better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another brand to wear while on the go. I use mine mostly for the gym, bike rides, and runs. They work perfect! Extremely comfortable to wear. Sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    going back to beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wore my first wireless beats every day for workouts for almost two years before they failed. Tried a couple other brands, but the signal would fade with certain movements in the gym. Went back to Beats - the best performers I have used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the iPhone 5s, they did not work very well. They would not pair correctly and the song would skip around as if the Bluetooth was cutting in and out. When attached to the iPhone 6s or 6. This problem did not occur.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product - OK value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product 5-stars except for the cost...which was a bit higher than I think these are worth. I did notice the cost on all the wireless Beats is coming down. I think at $119 or less, these are 5-star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to put on and off once you figure out how to place on your year and swivel it into position. best buy has had sales that offered the product below prices found anywhere else and worth it at that price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for working out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When fully charged they work great. When the charge starts to go down they cut in and out. This is very annoying! Wish there was a warning for low battery status... Otherwise I would have rated them higher......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned. The bluetooth pairs very quickly to the phone. The sound produced by the headphones is very clear and has high max volume. The cord connecting the two ear pieces isn't too long or short.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are good if you are not into music and if you are into music the wireless beats will not give the sound you looking for they are not very strong at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for warehouse work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband that worked in a warehouse for hours each day. He wanted something wireless so that he didn't have to keep his phone connected to him and would be able to listen to music or answer calls. He loves them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, ok battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, usability, and sound but my only qualm is the battery life, if they were able to improve this and maybe the range it would be a far superior product on the market, still a great product however

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not believe that something so small had a great sound, its programming is so simple that even a child could do it. Perhaps the only thing missing is manufacture with more variety of colors. Another important thing is their adaptability to anyone.

    I would recommend this to a friend