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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 880 Showing 17,581-17,600 of 22,292 reviews
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure there's better out there. These are not the worst but for the price I would like something with more bass and better quality

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Loud and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best wireless ear buds I've found so far. I have checked lots of different head phones but these are the best. If you can give them a shot . you will be glad you did

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Cant beat it for $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 i really cant complain but ifni had to buy them again i would spend a couple more and get the over the ear wireless beats

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these were a Christmas gift and I'm now out of my return/exchange window. I got them for $75 and they are NOT worth it. The sound cuts out every time I turn my head to the left. No idea why. I've worn them once while cycling on bike trails and you get a LOT of noise from the wind. This is when I first noticed the intermittent sound loss when I turned my head. I've worn them once running, same issue with the head turn. They do stay in the ear well which is nice, but again, not worth the cost.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pair of Bluetooth headphones to go with the iPhone 7, my family bought the power beats headphones, great sound and I like the fact that is has no wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a great sound.. but after 3 weeks they had an echo sound. Best buy returned to Apple and I will let you know what happened.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a comfortable fit in the ear. I prefer the noise cancellation. Unable to get the full quality without the noise cancellation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lasted less then a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power beats battery completely died after less then one month of moderate normal gym work outs I took care to keep the headphones in the provided case when not in use and to charge the battery as directed. I waited on hold for nearly a half hour on the companies telephone help line. The representative walked me through trying to reset the item, but finally determined the product was defective and would need to be replaced. I was then informed there was no stock available and I would need to call back in 15 business days to check supplies and finish the replacement process. Why must I chase them down to replace a faulty product?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for hands free workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave it 5 stars but the battery life isn't great. I guess workouts don't last that long, but if you forget to charge it after 1 use, it won't make it through 2.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    loses connection often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of sound is ok. nothing exceptional. the headphones loses connection via Bluetooth often

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My boys love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my family members for Christmas. They are really enjoying them. The only issue is that they do not cancel out the other noise when you talk on the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic if you get a pair that last more than 30 days. I unfortunately got a bad pair that after 30 days would not even power on. No reset would help at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for workouts and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many earphones, but none have matched up to the performance and convenience of the Powerbeats, except the Powerbeats 3. I have both. Powerbeats 2 as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones exceeded my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to purchase these headphones, but after purchasing them I was glad that I did! I run and have minimal problems with the headphones, so I would definitely recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my powerbeats wont trade it for any other wireless headphones, the color is the only think i would change if i could but they dont have pink so cant complain... Im a very happy costumer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooove here headphones. I had them for over a year. I literally used them until both sides were broke. I need another pair. Let’s see if I can get enough points to buy another pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headsets has a clear and precise sound quality. It does not stay charged long enough and doesn't have many features for the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually liked the product, but hated the color. The black ones were sold out everywhere. As soon as I could find them, I exchanged them for the ones I originally wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of beats headphones and I buy them whenever I can. I was skeptical on buying these because of the small neck cord but these are amazing for working out and using them on runs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound everything else sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is perfect, however, the charging function doesn't work well, and when I'm on a phone call, people can't always hear me.

    I would recommend this to a friend