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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 881 Showing 17,601-17,620 of 22,292 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! There was a manufacturer issue, it was after the bestbuy return policy but hey gave us information about going to apple and they gave us brand new ones and even shipped them for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones for keeping on your ears when you're running or anything really. The only thing I'd change is ask for more battery life which I believe they already fixed in the new version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a treat for myself and I love them. I was concerned that they would be difficult to set up and start using but that wasn't the case. Its super easy to figure out! Love these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair and still in love with the product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair, I can honestly say that after purchasing so many other headphone from other brands I found these to be the best. I recommend to anyone that enjoys music as much as I do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are exactly as they are described on the packaging. They are perfect for working out, only issue I have is that the battery doesn't last as long as I'd hope.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best price for what you are getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's strange. When you set your I-pod up stationary, the signal doesn't break up. But if you walk with it in your hand, while wearing the wireless headphones, the breakup like crazy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall impressed with the Beats wireless earbuds. The only issue I have is the buds move sometimes and don't come all the way in my ear. Other than that, great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you go through my purchase history you'll see that I've bought these headphones for not only myself but multiple family members as well. these headphones are great for active lifestyle routines

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Had such high hopes for these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, bought these for my wife who is a competitive triathlete to use during some of her practice runs (never on a bike!). They lasted all of one week. The volume controls failed to work. They were never used in the rain. At least Best Buy honored their replacement as an Elite member. We are now on our second pair .... hopefully these will last longer. If not, they will be returned as well. There will be no third try!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of these that I have bought. These were a gift for my son. He loves them. They are easy to pair to his phone and the battery life is outstanding. Sound quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are really into bass, then these are not for you. I was looking for a more fuller sound and it is nothing more than bass

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. Had to rush out and replace after my dog ate first pair. Happy the price has dropped so much. These are really nice headphones for this price. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should of bought a different pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a month and half these headphones do not work anymore, so disappointed in the product. Not best buys fault, but wow these were pricey and thought of it to be more quality. No I'm off to the apple store, lucky they are still covered by apples manufacturers warranty. But don't know how long it will take to get them repaired or replaced, and then again don't know if this will happen again to the next pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice! As advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always cool when you make a purchase and it turns out great, I use these for biking and working out. They have no issues with sweat resistance, and no problems with connecting android or apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound ,secure fit, bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full sound bass tone is nice. Battery life is poor. A full charge last a few hours on standby and even fewer with use.. (no music listening just confrence calls etc. )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but sometimes the quality is not the best. I had to send them to repair because they broke when I was workingout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these Headphones, sometimes they can be a bit uncomfortable but for the most part they're ok. The battery could last a little longer other than that cool investment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones bad Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great to hear music, but sometimes when you are talking on the phone the other persons voice sounds robotic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since they've left monster all their products are amazing. I also have the studio wireless and pill xl. Love them all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but what is the use of the fit is not right? Tried the different ear buds but these headphones fall off.

    No, I would not recommend this to a friend