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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 883 Showing 17,641-17,660 of 22,292 reviews
  • Rated 5 out of 5 stars

    Great fit and quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I invested in this versatile headphone system, perfect for going to the gym or even when im traveling. I cant use any other headphone now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific bass sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless technology is terrific. I enjoy using this headset while walking and working out. Easy to set up. Charging is a breeze. Bass quality sound is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these as a Christmas gift to my Grandson. I can't really give my opinion of the product since I'm not using it myself. He was thrilled and seems to like them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of theses phones. I was disappointed for all the "hype" I had heard. Low end is lacking in a big way! Positives are, they do fit comfortably, have a nice look, but I buy phones, ultimately, for the sound, and it just doesn't seem to be there. I recommend the Jaybird X2's they are great sounding and look great also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time on the gym and have never had an issue with their reliability. Where as my Roomate refuses to spend the money but is replacing his cheaper pairs every month or so..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a busy teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son begged me for these head phones to have for basketball practice, etc. He has been super pleased with this purchase and now my husband wants a pair for running and other activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good headphones but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones especially for workout and snowboarding, great battery life can stay for 8 hours but the base is very low!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great...the bass isn't as heavy as the on ear headphones but I didn't expect it to be because they are clearly smaller speakers. I have had them for several months without any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    These are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy them unless they were on sale. there has never been a Beats product that was appropriately priced at MSRP.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before it stopped working the Bluetooth range is poor. Putting your phone in your back pocket might literally be too far for it to work. Sound quality is not impressive. 33 days after I bought it it died. Won't charge. Now I need to send it to apple for repair. Stay away from these things. Check out other reviews. The consensus is they are junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son. Best Buy had them on sale plus I got to use my reward certificates. When I got finished, I paid about 1/2 the retail price. This will be a great Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Very easy to lose. The sound quality was actually pretty good. Ear buds would not stay in my ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love these & my husband loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for hands free when driving but the background noise for the person on the other end of the line is pretty high. My mom always says she can hear the air conditor or wind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for smaller ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 13 year old girl. Even though the earpiece is adjustable, it was still too large for her ear to be comfortable using. Also, when she tried to return them, they would not even give her store credit. The purchase amount had to be returned to my card even though she had the purchase confirmation showing the price as well as the shipping tags. Made for extra work on my part and the dollars were then not spent at Best Buy. Your company lost money because of this policy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after I tried some much cheaper ones. These are 10x better. Every so often the Bluetooth has a blip but not often enough to keep me from using them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great set to have. The only thing I wish was different was if it had a longer battery life, but other than that nothing's wrong with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having an issue with the left ear going out. Best Buy told me to send them in to Apple, but I just got my money back. I liked them up until they went out on me..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend these to a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. I am not as excited about the cost but I am happy that I bit the bullet to purchase these headphones. Works great for running activity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them so I'm not sure they're quality enough to hold up over time. There's a lot of cheaper alternatives. I paid 120 on sale otherwise I wouldn't have got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that you have volume, pause and skip song all on the headphones. Also, forget about dropping your phone all the time at the gym. Just set it and control your tunes from the headphones.

    I would recommend this to a friend