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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 886 Showing 17,701-17,720 of 22,292 reviews
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted wireless earbuds for his new iPhone 7 Plus...these work perfectly and he doesn't mind the "over ear" feature, which I was worried about. He's happy, so all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought these earphones less than a month ago and I'm rating it 2 stars because I like the earphones but what I didn't like is that they stopped working and it hasn't been a month so now I had to call apple to get them replaced and I can't go through bestbuy because they don't have warranty for them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They made it better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem the original power beats had was the wire and button. They fixed that entirely with these. The only downsize to these power beats is the low battery life (6 hrs). But I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't beat the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a pair of wireless headphones on multiple sites and finally saw the sale price of these Beats. Couldn't beat anyone else especially for the brand! Very easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubs Loves his Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the hubby for his bday present. We've gone through several headsets before settling on one that was worth the money. It's a bit on the pricey side but it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Invest for a newer model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the item during the Black Friday frenzy. Audio is decent. I prefer the newer model with double battery time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wireless headphones for apple products..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with apple products (iPhone/iPad/mac).. My wife has Note4, and it is not same.. That is downside of it. I suggest buy only if you want to use it with apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for listening, But not for Talking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. The only problem I find is when I'm walking the person on the other end says my voice is muffled .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Beats head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to go use them it was not a clear and connection skips and not steady

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I sweat a lot and they seem to be able to keep up with me. Only negative is keeping them secured in my ears for the types of workouts I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. The recipient had nothing but good things to say about them. I love my Beats products so assumed these wireless earbud headphones would be just as great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound, good partner at the gym.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Dr. Dre are an excellent companion at the gym, it handles phone calls v ry well at both sides. I am really happy with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Failed my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom bought this for my birthday. Ive been using it when i do my workout. And it hasnt been a month, the cap of the volume -/+ fell off. And i cant put it back, it cant be put back together. I really do have high expectations. Would they give me a refund?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair to my iphone6+,no hassle on my am week in jog! Fyi,if your going uphills better pair it first in a good spot. so wont hav any problem later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones, as expected, work very well, and I could not be more happy. I will say that because they go around the ears that it is difficult to use them with glasses on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter for Christmas because I already owned a pair for myself. Needless to say, she loves them just like I do. They're Beats....You just can't go wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wife Uses Them at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife to use while she is at work. After a few months, the cord connected to the right ear started to fray. I contacted Apple and they wanted $100 to fix the problem. I told them it was $100 to buy them new. They worked well, but the manufacturing left much to be desired. Not sure if that's an Apple problem or a Beats problem. I have wired Beats headphones and they work great with no issues. Maybe just a one-time problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these headphones and overall I am pleased with them. The only complaint I have is they did not come with enough different size tips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beats sound great like every beats headset. The Bluetooth pairs flawlessly. I've had one problem with them and that's battery life. It's not so great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    workout buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out, running, ignoring.... wish it was a bit louder or more snug on the ears but otherwise good.

    I would recommend this to a friend