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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 888 Showing 17,741-17,760 of 22,292 reviews
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my workouts, only problem is sometimes hard to stay in ears especially if ear holder bends even a little. Still a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They play sounds from a device to your ears wirelessly and transmit your own sounds through your phone! Who came up with that idea? Must have been a doctor or something.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Bluetooth earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband since he had borrowed my pink ones & loved the Bluetooth quality! Loves working out with them! Now maybe I'll get mine back!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connections suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connection messed up quite a bit. If you can get an armband to hold your phone it will work great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i was so excited about these! they worked perfect for about 20 days now they wont charge, wont reset, wont do a thing! im going to best buy after work to see if i can get my money back because for 200 dollars this is unacceptable..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery did not seem to last long. The earpiece kept falling out. But other than those the sound was great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaint i have is the charge doesn't hold for long time. don't charge them the night before and unplug them they will be dead by morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I asked for Christmas they work Wonderful and yes I would suggest them for other people I enjoy using them in the evening to listen to music before bed.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Work good. Wish they were a little louder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great for the gym. I wish they got a little louder but overall they are pretty decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these beats - I own the overear and studio beats and these powerbeats are now my go to gym sound - I love the shorter wiring - doesn't get in my way when lifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and used only on conf calls. Good to stream music and get calls at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the normal issues that all blue tooth headphones have where they tend to cut out a bit but overall they work well and are worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and very functional for gym or running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were uncomfortable on the left side for myself and anyone else who put them on. I guess I've gotten accustomed to them though bc they don't bother me at all now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our 11 year old and he loves them. The only problem is he never wants to take them off. The some is great and he uses them with his IPhone and IPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for use with my iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these however after long usage they hurt my ears. Someone mentioned I needed to adjust them but no matter what I do they still hurt my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found them to be extremely durable and at the same time, lightweight. In addition to them physically, the sound quality I experienced surpasses that of Apples ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had a issue with a defective pair of earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control panel for the up and down volume fell off, just 15 days in, Best Buy replaced them with no hassle, maybe just a bad set, still love the product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Great! Initially....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in January and they were amazing. Great sound and battery life. However mid February they just stopped working. Plugged into the computer it indicates a full battery but won't turn on. Not sure what to do next. Any suggestions? If they still worked it'd have a 5 star review for sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the beats for my college aged Son. He didn't want them at first but once he used them he was sold. He uses them all the time and is very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds need to be redesigned to fit into the ear not rest on top (yes I tried all of the supplied buds). Sound is good but the "highs" are lacking...

    I would recommend this to a friend