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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 898 Showing 17,941-17,960 of 22,292 reviews
  • Rated 5 out of 5 stars

    Pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style. I did buy them for a gift so I can't really say how they work. I think having a contrasting color helps to identify them as yours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok...but tight fit for smaller ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones. I use them for traveling. But getting the right fit is a bit challenging even with the multiple options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas present and now I want some. The cord seems very sturdy and will not break easily unlike the EarPods that came with a phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound for bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were good but a little uncomfortable. And I didn't like not being able to get the Best Buy insurance on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running and mountain biking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't sound as good as my Bose in ear with wires but they are very good for wireless. I've had them several weeks and bike and run regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats2 - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these online during the pre-Black Friday sale for my teenage cousin and they arrived a few days later. The headphones work as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connection gets lost at random times. Have to turn them off and back on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dying Battery Warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones do not let you know when they are about to die.....they just die! So set you timer for an average of 5hrs listening time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with video audio sync using Bluetooth, not secure even though they lay around ur neck. I keep thinking I was going to lose them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cordless headphone/speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son'so birthday. He loves them the way it fits, the sound and use speaker for cell phone use. No tangling of wires. Easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are excellent headphones. I use them when I work out and no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews of wireless headphones within my budget and decided on the Powerbeats 2. I am completely happy with them and have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Beats and I am enjoying them. The mic works great. The sound is amazing. I wear glasses and these fit good o we the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good product little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only cons are doesn't hold a charge for more than 3 days, and not as loud as the wired pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my boyfriend as a gift and he loves them. he has an android so he likes the fact his phone & headphones use the same charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cutting the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to work really well, range from source is somewhat limited so it's a must that your carrying your Bluetooth source.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was difficult to use and stopped working after awhile. My glasses interfered with the hook over the ears. Best Buy would not return after 15 days, they couldn't figure out how to send out for repair and I ended up with store credit. A lot of money and hassle for nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    stylish but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look & the sound but slightly uncomfortable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally gave in and bought wireless headphones.. perfect for what I was wanting! Stays in place and easy to connect too also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating whether to get the power beats 3 but I decided to buy powerbeats 2 again since there wasn't really much difference between the 2

    I would recommend this to a friend