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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 908 Showing 18,141-18,160 of 22,292 reviews
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is getting into the stage of being a teenager and he loves to listen to music all the time. He really loves his ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for my gadgets it works well with my android phone and my ipad mini and my laptop...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son. He really liked the smaller version. The sound quality was what we had expected. Perfect purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good for the price. i wish the bass could be increased and the battery life is about 3 to 4 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery life lasted longer, but I can always upgrade to the newest pair with better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love beat headphones and they are always so much but thanks to best buy i was able to find them at a great price! thanks again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let is rain sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted these for awhile and when we saw them at BestBuy he had to have them. He wears them while he reads or just to relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to wear to the gym since he wanted some wireless headphones. He loved them and will not take these out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Like no cord... but battery life is short. Less than 2 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's very good product for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to buy. Easy to carry and can be used at work, outdoor or gym. Really fantastic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! I dont know how I ever used any other. Great for running and any other exercise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Apple Watch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to run with. Pairs perfectly with my Apple Watch 2 Nike plus. Great build quality. Apple product in disguise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopled working... again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair of these headsets stopped working after 2 weeks which was better than the 1st pair that lasted only 2 days. Went back to return them but was 1 day past best buys 15 day return policy. Had to deal with apple

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simply the best....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earphones. The phone quality needs to be improved but still very good and take up minimal space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair and my boyfriend liked them so I got him a pair of his own. got his while they were on sale definitely worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Best Buy Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this item right away, when we did, it would not link into the Bluetooth on any iPhone. I called Best Buy to troubleshoot the issue or return this item. The representative was not helpful, told me that the items could not be returned past 14 days, it has been 19 days. $210 for an item that does not work and they would not exchange it. Will not purchase any more items from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son thinks these beats work great. I personally have not tried them, But it seemed very easy for him to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these so my daughter could be cord-free while working in her dorm and art studio. Absolutely perfect! She loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes them but would love them if they were more compatible with her because she wears glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present made easy. Bought online for my teen on Black Friday. Super great price and fast shipping. No issues so far.

    I would recommend this to a friend