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Customer Ratings & Reviews

$149.99
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Comp. Value: $199.99

Customer reviews

Rating 4.7 out of 5 stars with 9999 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 9,999 reviews
  • Rated 1 out of 5 stars

    not very demure…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery is broken i barely had it for about a year now and now i need a replacement not very mindful not very demure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty Box Buyer Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was informed by the gift recipient that the box was empty. The return period is over. I wish the gift would have been opened sooner. Now I am out over $100.00. How can Best Buy sell me an empty box?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "There are good for one year"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for the first year, now it doesn't stay charge very poor less than half hour and it goes off even if you charger for long-time or for a short time, and at the beginnings were so great and I have and Android phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to return this because of sound quality on left ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on March 8. Box was not open until March 22, less than a week one right-side does not work. I called Best buy to get assistance . they said it only has 15 days for warranty.What?...... never again buying from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones looks like a perfect thing but when you use them for only two months one side stop to work, I bought this item twice, in Amazon and here but the results were the same, it is a frustrating when you think you bought the best and result to be the worse, I really don’t recommend this item, be careful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not loud enough our older ones worked louder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. They constantly lose the Bluetooth connection. And, I expanded the band to fit over my knit cap and now they won’t retract. Waste of $150. And, they re not returnable any longer. Best Buy’s return policy should be longer. I’m so disappointed I could cry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy very unprofessional and poor customer service and support my item was stolen and they did not do anything to resolve the matter they don’t reach to you about nothing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for ne

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea no, there's nothing like bose sound quality is better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats over ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noise cancellation and hurts the ears. Too basic for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not even the head phones I wanted. Didn't realize it till I really look at the. Customer service basically gave me the wrong product but hey burger kings the only place you truly get things your way...

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Uncomfortable

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this style. The only thing that I don’t like is how they fit on your ear versus over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Lasted 8 days. Then Best Buy even with insurance couldn’t replace the item due to out of stock. 10/10 wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ghetto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely horrible I had to track down the the delivery driver just to find out my package was at cvs I wouldn’t have know if I didn’t find the driver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right side stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side stopped playing within a month of the purchase, but it was outside of the return window and I could not return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment w/ Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my headphones on October 4, 2023. It is November 14, 2023 and I cant hear anything from the right ear :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife and she didn’t like them. Had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I DID NOT RECEIVE THIS ITEM!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY DISAPPOINTED WITH BESTBUY DELIVERY SERVICES!! This is the second item that I purchased and received empty boxes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with the black pair. This was my review for both: These headphones are the best I've had for over-ear. The fit, how it feels on your head, and the sound. Wow. The bass is amazing. Had them for a month, and the wireless feature works perfectly whether using for Xbox or streaming from soundbar or laptop. No drop out! Good battery life as well. Just a great product all around. Best Buy even delivered a day early!

    I would recommend this to a friend
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