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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9999 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 9,999 reviews
  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband’s birthday gift but it was too small on his head afterward I tried on my head still too thight then I returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Purchased set for children and they love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working about 8 months in. Wasted my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot talk with anyone. I didn’t like it. My head hurts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She loves them! User friendly and low maintenance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m never buying from BestBuy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upset, I spent over $160 for these headphones, and they just stopped working, and it’s past time for a refund, and I have had them less than 2 months, this is not right

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my beats a year ago and they broke last month.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wirelessbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be extra careful with folding them, a bit flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never checked ID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars. Not on the product but on my local best buy. My BB account was compromised and somone ordered 2 of these beats by dre and 2 other beats by dre. They placed 3 seperate orders all of which Best buy never checked their ID.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as loud as the Studio Pro, and it Did not come in my favorite color brown. The sound is very low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Squeezing your head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality just give you a headache while wearing them they squeeze the crap out your head

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a four because I had to purchase the audio plug separately.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a review because i neva received my package and they didn’t even give me a replacement or refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for the Gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are horribl & sadly i forgot to return them. The sound sounds muffled. Not too impressed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OhNo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are ok, but not as great as BOSE. The sound was not great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the kids love it, and would play it all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it hurt to wear these with my glasses.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Daughters birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters birthday give she got them oct 8 she loves them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sold me some junk!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all.. i bought for my daughters birthday and one speaker went out already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these on his birthday only had them 2 weeks and only one side of speaker works.

    No, I would not recommend this to a friend
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