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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1001 Showing 20,001-20,020 of 21,283 reviews
  • Rated 3 out of 5 stars

    Disappointed with the performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my teenage daughter and she isn't pleased with the product. It's not a cheap headphone and we expected it to perform better but it didn't. Should have gotten Bose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned only due to comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats headphones were beautiful, sounded amazing and had incredible connectivity and range capacity. The only downfall for me personally is that I couldn't get them to stop hurting my head. :<

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for answering phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When connected to a phone, the speaker on them is really bad. I have too disconnect and talk regularly on my phone when someone calls

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never purchasing again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had them for just barely a year with mac 3uses a week and the left ear blew out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too fragile for normal use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound on this headset is exceptional, they are extremely fragile. Within a few months of normal use they had broken in five different places. They are now head rod ether with electrical tape. Considering the high price of these headsets, one would have thought they would be better built than this. I do not recommend these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters have had these for 1 year and both sets of headphones we purchased last Christmas you can now only hear sound out of one earpiece. For the price of these headphones that is awful!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Makes your ears sweat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was decent. Have heard better for sure. No way the price justifies the quality. These are heavy and make your ears sweat. Every time they are on for 5 or more minutes your ears are wet and the cup is wet. No thanks. Also siri does not read messages and say whose calling etc like AirPods do. I switched to the air pods pro and wow. They are night and day better than these beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When taken out of the box, ear cushion that surrounds the ear, feels like not full filled. Especially the one they had folded in first, (The one with on/off button) Hurts to wear long periods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great noise canceling headphones but hurt my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish these were more pink. It’s a very faint pink. These are quality headphones, but after an hour, they start to hurt my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked well for approximately 10 uses or so... since I only use them while doing louder outdoor work it took me 2 months to use these 10 times and they’ve already broken... I’ve only needed to charge the battery on these things once and one of the headphones has blown a speaker and loudly rattles in my ear anytime a song has base in it... I am extremely dissatisfied with this product and would like a replacement from the company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and uncomfortable. The sound is on par with a $100 set. The build quality and noise canceling are the main positives.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're OK, but the newer Sony headset is far superior. This one is heavier than the Sony and doesn't have as good a noise blocking technology.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud at all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they would be alot louder, i guess that my fault for not checking them out in the store ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers popped within first month sounds like water damage and they were no where near that

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cracking of the Plastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats work great. However, the headset is already cracking after a year and has a crack after almost two. They should be able to hold up longer for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of bose and bought these thinking they would compare. They do not, they are good head phones, but not the same quality sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphone,but the color feel so so

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Isaw the bestbuy deal,Iwant to buy one!The deal color is gray,it is not my favorite!Imiss the crystal blue color!Iwant same price$200 on sale again,I will buy it in the future!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average Headphones, not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair of these on sale for $100 off. Even at the steep discount, I did not feel these headphones were worth the money and returned them. Poor sound quality, bass-heavy, distorted at higher volumes, hot and uncomfortable after extended wear, poor build quality prone to break at the headband. There are better headphones out there for the price. Shop around and don't buy just because it is a "lifestyle" brand. Buy quality instead and enjoy your music :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound good but they are uncomfortable. I can only use them for only 1 hour at a time. So I return them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent Sound Major Ear Fatigue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but omg do you get ear fatigue with these headphones . Sony’s noise canceling headphones that I lost were way more comfortable.

    No, I would not recommend this to a friend
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