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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1019 Showing 20,361-20,380 of 21,283 reviews
  • Rated 2 out of 5 stars

    Techhnical support and structure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works w apple phones better, i have an android phone, plastic body

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not loud like old pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to be louder like the older version or model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and tight on head. You will feel pain after a short while.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The purchased product is fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I applied for credit to purchase the item in review. As mentioned, product is fine and I would recommend it. Unfortunately, I could not say the same as it relates to my application for credit to purchase above reviewed item. I believe credit should have been extended since at the time of application my credit score was 718. Therefore, I believe my application for credit was poorly processed. Thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They aren’t comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t comfortable and the ANC does not block our nearly enough. Heck, the sound quality isn’t even that good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I feel they arent checked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this one star not because of the product but because this was an open boxed item listed in excellent condition and from my understanding is checked top to bottom by best buy before its re sold. So im pretty upset to say the least , my wife goes to add her new beats to her phone and they come up as Kyles headphones. The previous owners name. Thanks a lot best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Studio Wireless Headphones are a fantastic choice for those looking for a stylish, bass-heavy, and comfortable listening experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this product it is horrible i regret buying it. Its made of cheap plastic and the sound quality is the same as a $20 headphone from target. I ignored all the bad reviews and bought it please don't make that same mistake as me. If you want a pair of headphones that is actually god just go buy a pair of Bose QuietComfort 35 twos. Don't make the mistake I made.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long. Like it’s described in the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise Cancelling function is not good as expexted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as expected. Noise cancelling function is not acceptable compare to AirPods Pro or Sony headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of overrated for the price not a big fan of these at all, I’d rather buy something like Bose or Sony instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware failure

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but the left earphone snapped and broke in less than a year of using regularly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they suck. Have them to my wife and went and bought the Sony for same price and much better sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in the quality of these headphones…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is decent, but I had 2 pairs of these stop working within 8 months of purchase. One pair had an issue with something inside rattling during light use, and the other stopped charging entirely. Both of these headphones were not heavily used, and were well taken care of. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a graduation gift for my son. One ear doesn’t even work now and the plastic is all cracking. They look and feel like they’re about to fall apart after only a few months. I cannot believe how expensive they were to just have to be thrown away. Best Buy refuses to help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugly color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an attractive color. Pay a little bit more for what you want! Sometimes less expensive is not always better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son for Christmas after 2 months the left side is pulling out. The whole side ear covering is going to break off. The warranty is now thru apple so go luck getting them to stand behind there product. They said it's cracked on left ear peice and on head band part but they can't fix it so it's 199$ to replace! That is the price i paid for them what a waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for $200 and it still wasn't worth it. Noise canceling isn’t good but I love hot dogs so thats good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Studio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend anyone to buy these. The ear cushions doesn't last very long before they start peeling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good of a sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly not what I expected for the price , awful sound for such a” name brand “

    No, I would not recommend this to a friend
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