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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 21,283 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It's a no for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling worked well but the sound quality was crap. I returned it and hopefully, bose headphones would sound better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only suits to people that want the "b", but the headphone itself is overpriced. After owning two Studio headphones, I finally decided to move on to Bose, which is much more comfortable when wearing long hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shop around and pass on these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these as I found the sound quality muffled compared to Solo pros or Sonys. I also found the Sony 1000mx4 more can comfortable. There a better values out their than these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NBA Collection Warriors Royal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were defective. Very disappointed. Wanted to reorder and could not because they are out stock. UTC La Jolla CA said they would be available in February. Online could not confirm.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound quality / Broke after 1 year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but the headphones broke at the hinge after a year and will no longer fold. Using duck tape to keep them together and listen to music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound quality / broke after one year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but the headphones broke at the hinge after a year and will no longer fold. Using duck tape to keep them together and listen to music.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used bose earbuds, sony wh-1000mx4 and ive tried the beats ear buds. I was super stoked to try These headphones and unfortunately dont even compare to skullcandies, these headphones were a huge dissapointment. The headphones feel awesome and look great, but theres no sound quality. I listen to alot of edm while i exercise and i kept waiting to hear some bass, and never did. I was ready to toss them in the trash after the first song. Save your money and buy what you really want, not the name.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Perfect fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. I like the noise canceling and they’re comfortable. Good battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable after 10 mins

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit people with large head. Also even for smaller heads (young kid), something about the design that makes the fit very uncomfortable after about 10 mins. Can't really put finger on it -- ear padding seems good but something is off. Same issue for me (bigger head), older child (normal head size), younger child (small head size). Positive is that noise cancellation is very good. But no point if so uncomfortable to wear after 10 mins

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not live up to expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were OK for the sale price. I feel bad for anybody that paid full price for these. I’ve bought several and these rate at the low end of the high end headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for children

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design was much more fragile than a cheap pair of headphones and it Broke Easily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Microphone Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is very bad, the person at the other side of the call could hardly able to hear anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Primary school teacher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just stopped working. We have tried everything to restore their use. Best Buy has suggested bringing them to the store or contacting the manufactuer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these headphones is cheap. The plastic creaks so much and it’s super noticeable even with music playing. Had to return the first pair because it was defective and i’m on my second pair. The audio is pretty good and the ANC is decent as well but these factors do not make up for the terrible build quality. These are $300 headphones, like they should compete with Bose and Sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Super Impressed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for $350 headphone I was not super impressed... I bought mine during a sale and they are probably the first and last pair of beats I will buy. They are nice but not as mind blowing as I was expecting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone but bought them on sale. Battery charged 97%after all night charging still waiting to see if they worth the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok I guess...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something to go running with. Not the best option. Other than that, I'm give it 3.8 stars out of 5. I've seen better also seen worse. Price is Right I would consider getting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average sound quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea why people choose this over Bose. Quality of Bose is hands down much much better than this one. If you’re spending $200 on this one, pls spend a little extra on Bose for the real quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really Beats?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sony XM3, Bose Quiet Comfort II and these Beats. The Beats had great bass quality but Sony and Bose's over all quality is by far better. Also, Beats doesn't suppress ambient noise the way the Bose and Sony's do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Features are great, sound quality is lackluster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, but wouldn't buy for myself. While the features work really well, the sound quality is inconsistent with the price point. Even with the sale price, you can get better headphones for the same money.

    No, I would not recommend this to a friend
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