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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1016 Showing 20,301-20,320 of 21,283 reviews
  • Rated 1 out of 5 stars

    Cheap, Uncomfortable Headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really uncomfortable headphones for a $349 MSRP. I thought that I would give them a try for the $180.00 price during the Xmas pricing season. The sound is really tinny, and has no depth. The headrest has zero padding, and the ear cups dont even fold in a lay flat position. Really uncomfortable, these would be hard to wear on a long flight. There is no app to adjust the settings at all! Beats is not for me, on the flip side, the Sony 1000MX3s are great! Really comfortable, and the sound and the noise cancelling are superb! Even at $180 bucks, these Beats are not worth it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset looks great and it is cool it has a mic. However the sound quality isn’t what it used to be since Apple owner it. I would try another brand. There is literally no bass in these headphones Lol.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute colors but returned because apple won’t let you purchase an extended warranty. That made me the they don’t stand behind their product enough to offer a warranty. Not worth it especially when they cost so much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan anymore, I bought a pair around 5 yrs ago and these just don’t sound the same. Built OK, but the midrange was quit high for me. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to Beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tight fit to the point of being uncomfortable after a few minutes of use. Sounds are not as I had expected, music quality is far short of dynamic and clear and the listening time is about 3 hours

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan of their quality.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery stopped working a little after one year. Called beats, and rhey wanted 199 to fix it. No thanks, i couls buy a new set. Bought bose quietcomfort 35 ii, instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Broken to turn on & off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is good, but mine is broken, 1 of the ear wiggle so much it almost open and closes by itself, and the button to turn On & Off is broke .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Comfortable but bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been the perfect product if people could hear me in the mic. I was told repeatedly that i sounded muffled

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just sound like regular headphones. They aren’t anything worth spending this much money for. Will return and try Sony headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    heavy not good for long use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fine jsut not the best headphone. after using 15-20 minutes its just hurting your ears. i just got the bose quietcomfort 2 and used it for 2-3 hours no problem at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones do not last! Broken already!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my husband. Normally I'm a Bose fan but thought I would try something new. Bought these back in June and they have already broken--of course Best Buy says they can't do anything about this because it's passed the time but it's only been 4 months and this product has already broken. Hoping that Apple will do something about this. I'm so disappointed and will never buy this brand again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like the noise  cancellation and sound  coliti I think i can get bette headphones for that price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Beats has done it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable, deep base, and long battery life! Love love love these headphones, I had a pair of beats solo 2 before, definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr I buy all beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard mixed reviews on these headphones. I have only been using them two months but so far so good. I just hope if something goes wrong it’s with in my one year warranty.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    beats headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the headphones for about a year and they where great but one day about a month ago the ear part just came off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome Listening but Durability Not So great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 2 stars for the construction of these headphones. Listening experience hands down is excellent. Just feels when I go to put them on it feels like there going to break.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to enjoy the sound quality of beats but after having had multiple other headsets, these just didn't sound that great, sent them back immediately after using the first time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy and hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would be amazing but they were not. The sound quality even at the discounted price did not make me want to keep these. I returned them for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality product and horrible service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely dissatisfied by the product quality. I bought the headphones for $179 plus tax on April 2020 and the substandard plastic part broke off with 6 months. I was extremely careful while using it, didn’t drop anywhere and the repair center gave a quote of $199 plus tax. The customer service agent initially told me that it is covered in the warranty but later they refused. I will never recommend this product anyone and I wish I could have bought Bose or some other brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Studios

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t control volume from the headphones !!! Can’t get help . Bose sound is far better. ANC is better.

    No, I would not recommend this to a friend
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