Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1058 Showing 21,141-21,160 of 21,283 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    You're basically paying for the brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mines for 3 years and in that time I've had to replace the headband 2 times and now the lower part that is connected to the ear piece is cracking (these issues started early on and the headphones are now being held by tape and sheer desperation). For as expensive as these headphones are, it would be great if it was made with better and longer lasting materials. I'm not rough with my electronics and I never drop them but still these are failing. Another problem is that after the first month, the bluetooth would not connect to my computer, only my phone and even then, it would sometimes disconnect randomly. Other than the hardware and connection issues, the sound on the headphones is pretty good and the color is decent. I can also attest to the noise cancelling ability. I can't hear anything else but my tunes when I have my crumbling, connection-scared headphones on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound but if you sweat in your head the color comes off of the head phone

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Expected Better for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the studio 2 Beats. They were stolen. Of course the studio 3 was available and I had to have them. The studio 2 was much better. They had more volume and the sound quality was better. Needless to say, extremely disappointed. If you can find studio 2, grab it not only is it much better than the 3 but you will save a lot of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality!blocks out all outside noise!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Pair of Headphones, wouldn’t recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid pair of headphones, beats is owned by apple and i appreciate the seamless pairing with the apple W1 chip. the packaging is very “i’m paying for the brand” like, typical apple style packaging. the headphones aren’t the worst i’ve had, purchased these on sale for 51% off so i can’t complain too much; but if i purchased this for retail around the $350 mark. i wouldn’t recommend it. the headphones are made of cheap plastic wrapped in rubber. the sound quality is very mid level, you can get a pair of bose qc 35s for a better price and better quality. these are beats so you’re paying for the brand. the ANC (active noise cancellation) is probably the worst i’ve ever experienced, lots of wind noise, sounds like a waterfall is in your ears. they do get a bit uncomfortable after a while. to summarize this review, if your all for the apple eco system and its seamless pairing and your for style over quality i would recommend this to you. but this isn’t simply a good pair of headphones for its price tag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality, over priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat products as a whole sound incredible but they are ridiculously over priced and break very easily

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Kind of expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rich music sounds. But can’t customize settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To pay this kind of money, its a shame that the bass that you'd expect from beats is not there. Also there is no available protection plan through best buy or apple, so there's nothing to ease your mind with such an investment. The ANC is amazing, the styling is second to none and the battery life is great. I just expected so much more to come with such a premium price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving them & no regrets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these since 11/2018 and still loving them. I recently had to replace headband because I cracked it. My only complaint is why do the ear cushions fall apart by flaking off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not made for people with long hair…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the performance of these headphones, for sure! These have, however, launched an assault on my hair. It’s not like I’m out here raving with them on, yet every time I take them off, they try to take my hair with them. Ouch!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    The average Music Lover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for hearing anything with base and it comes with style

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones but the price is really high for what they offer. Get ready for sweaty ear after 45 minutes of use and to jam them into their super small protective case. Overall nothing a decent pair of JBl headphones cant do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s…. Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright, just really heavy on the bass and just feels like old technology. ANC feels dated and when you get in a busy area it’s really hard for it to keep up with all the outside noise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the sound quality I am use to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected. I have been using bose ear buds for years but they don’t stay in my ears while running so I decided to try these over the ear headphones. The sound quality doesn’t compare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WIFE EVER I AM!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Beata. You made me look Awesome on Christmas. I was the best wife ever. He really loves everything about these headphones including the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price & perfect Christmas gift. Arrived on time and the shipping packaging was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a. Christmas gift for my son and he loves them, also he owns some more of those Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones I like it, best sound but i don’t think the battery life is 27h per charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for My Grandson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones were purchased as a gift for my Grandson who was very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as loud as I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For nicely but not as loud as I expected. Noise cancelling was nice though. I would not recommend these if you like your music really loud.

    No, I would not recommend this to a friend
Sponsored