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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1063 Showing 21,241-21,260 of 21,283 reviews
  • Rated 3 out of 5 stars

    Look Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Headphones look very nice. But i think cost alot for be a headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plenty of better options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good reason to buy these is if youre biggest concern is simply the brand and having that red "b" on the side. Otherwise, there are plenty of better option. The build quality is poor (which surprised me being Apple). You can get better quality with the surface headphones or the Sony 1000XM3. These just so happened to be my first expierence with active noise cancellation so of course I thought they were great until I used noise cancellation on Surface headphones, Sony 1000XM3 and Bose QC35 all of which are literally 25X better. The sound quality is flat and the base is almost nonexistent. There are literally 5-6 better options out there that are 10X better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WarninG!!!** Not a good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. I got these head phones for my bday. The way they were designed to fold in order to store them away is flawed. It will cause damage to the unit over time. The right side cracked and I had to tape it together. The battery is poor quality. It doesn't charge all the way. These issues within a year of purchase. :( Now I'm back here looking for a different manufacturer. Might go with Sony this time around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shorter life than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, but questionable if worth the price. After 2 years and 1 month, the battery completely lost a charge rendering the headphones useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band cracked within a month of buying and there was also a clicking sound on one ear piece when noise cancellation is turned on, Apple support wouldn’t fix either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY. ⚠️⚠️⚠️⚠️⚠️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well About a year in the ear ups starting separating and now the headband just broke. It’s very disappointing coming from a 350$ pair of headphones. Sound quality was always just trash I don’t even know what some people are talking about “ sound is impressive” they literally sound like some off brand Walmart headphones. I beg you if all you care about is looks then buy these but if you want sound quality, and durability these are not for you. Keep in mind I’ve had these for 2 years. Buy some Bose, Sony ect.... just not beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even 24 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of the reviews on here and was really hopeful for these. They are in direct competition with the Bose Quiet Comfort 35 II. They lose on the inability to use them without a battery charge and having to update through the computer. However the return is because in 90 minutes of listening, with an iPhone they cut out 4 times for 10-15 seconds at a time. My iPhone was either sitting directly in front of me on my table, or right behind my head charging behind me on a couch table. Unacceptable. I did double check and per the beats website they were up to date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the beats would be little louder but for most part they are worth it. Sounds are amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy if you have long hair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hair keeps getting stuck in the cracks and I have to rip hairs out everytime I take them off. Very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke inside 1 month!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for christmas to use at the gym. Within 1 month the right earphone started making a static sound. These headphones are terrible for working out, as they hold and absorb sweat. Often my ears were soaked in sweat when wearing these, and even after whipping them down they start to stink. I sent them back to be repaired, and initially apple did not want to honor their warranty. They are currently being repaired, and I plan on selling them as soon as I get them back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy an open box item, even when it said “ex”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty sure it’s just this singular pair… however just a couple uses in, never having listened even on full volume, they sound all busted and ruined on and off. I bought the open case in excellent working conditions, no problems with them only $10 dollars off from the unopened box, but they constantly go in and out and the noise control randomly doesn’t work as well. I am taking these back in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got them charging was fine but after a few times charging they wouldn't keep their charge and I would have a hard time even getting them to charge having to keep the cord a certain way. Now they won't take charge and aren't working. Probably will have to replace on own as the company would not work with me originally when the problem started. Ugh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, poor quality. Headband cracked on both sides after six month of use. Looks like common problem with these...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality, buy something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pure garbage. After 6-7 months the left ear went dead. Sound would still come through after tapping the earbud multiple times, and then at best it would be intermittent. In addition, the headset piece broke in half when trying to put on. These headphones see no physical action (like the gym), they sit on my desk at work and that's it. I would not recommend these to anyone, ever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad but not my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to return the product because i did not feel satisfied with the sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality needs to be improved it randomly shuts off with music playing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!!! Apple does not stand behind!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap headphones, apple will not stand behind their product because they know it's complete garbage. They will break and then repairs will be as much as a new pair. Complete waste of money!!!! Had 2 pairs break. They are cheaply made and where your charger plugs in is where both of mine are failing. Can't charge them anymore. Apple said sorry. 400+ dollars for 2 paper weights!!!! GARBAGE=APPLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are $350 and they are uncomfortable. After about 20 minutes of wearing them my ears are sweating and hurt really bad ! Also, the sound quality is very very poor at lower volumes. I have Bose Soundsport wireless (earbuds) their sound quality is leaps and bounds better than beats. I do not recommend do not buy this product. TERRIBLE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a gift for Christmas. Within using the first thirty days the plastic cracked on them. I went to the Apple store since they were still in warranty. Told I had to spend $200 to have them looked at to determine if they warranty would apply. Save your money and go buy something else. Anything else, just not these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sound quality is just average, or poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is just average, or poor, not for audiophile for sure. expected much more from such hyped up brand. they don't even stand close to Sony or Bose. For the price they want, it's a very poor value.

    No, I would not recommend this to a friend
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