Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's sound quality, comfort, and battery life. Many also appreciate its fit, bass performance, and overall design, including its color, lightweight feel, and reasonable price. However, some customers have noted issues with the volume being too low and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 993 Showing 19,841-19,860 of 21,283 reviews
  • Rated 4 out of 5 stars

    About the name

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could be much better for the price. Should be waterproof

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hair pulling but okay

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product but not for woman with long hair or hair at all. Because it gets stuck in between your hair and rips it out. It is not hair friendly. Must have hair up. But other than that a good product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been carrying it anywhere. Lovin it so far. Would recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my 9 year old daughter she uses them a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All esthetic and lacking in quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it looked very stylish with an awesome case and design, left because the bass is over powering and any other sound is either too low or just low quality. Buy Bose if you want real quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent headphones. I got them on sale for $150, but if I paid full price I would return them. They are comfortable but the sound quality is mediocre. Also not sure about the build quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea for a product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was well suited for a gift to two children. Great idea.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor build quality and not comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality on these felt very cheap even for $169 before tax. There is minimal cushion on the head bands and the ear cups, doesn't feel well built at all. The sound was decent I would say but I was expecting a lot as I've only worn the original air pods for a few years now. The lack of USB-C is a small bummer. Ultimately I returned same day because they were tight on my head and pushes against my jaw bone (and I have a small head).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and all just microphone doesn’t work for consoles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a beats fan, but my daughter loves these over the Boise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars for sound. While the sound is exceptional, the beats that fold up are notorious for breaking at the hinge. This is my 4th pair of beats that fold and the longest a pair lasted was 15 months. My last pair of studios lasted 10 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Sleek nice look, love em.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only Compatible with iOS Devices/Low Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For backround, I have previously owned gen. 1 Beats Tour earbuds (which were overall best earbud/headphones I have ever owned) and previously used gen. 1 Beats Studio headphones, back around 2013 (before Beats was bought out by Apple). I also currently own a new generation Beats Pill +, which I purchased last year. I loved the sound quality in all three products, which is why I decided to buy a new pair of Beats headphones (my old Beats earbuds have since worn out with age). I have been using the low quality earbuds that came with my phone since my old Beats wore out and I've been eagerly awaiting a replacement. First impressions after opening the the box were good, with high quality packaging, as expected from Beats/ Apple products, but that is where the good impressions stop. After opening the box, I immediately grab the auxiliary cable to test out the audio quality (not wanting to fiddle around with the bluetooth connections just yet). Looking for the auxiliary input, I was surprised to notice a standard micro USB-b charger. This is an odd decision from Apple, given that they had upgraded the Pill+ to a lightening charger, to be in line with their other products; I expected the same from these headphones. Before I managed to plug them in, I also noticed the lack of a USB AC wall adapter being included in the box. This is also, not a big deal, as I have many unused wall adapters lying around; just another odd decision. After those distractions, I finally got the headphones plugged into my phone (Galaxy S8, Android OS 9). I open Spotify, pick a song and press play on my phone. I hear nothing. I press pause, then play again on my phone, still nothing. I can clearly see that the song is playing on my phone, but it doesn't seem to be transmitting any sound to the headphones. They should be able to work without being powered on, while wired, but whatever. I turn the headphones on and try again, still nothing. After several minutes of unplugging/reinserting the cable, closing/reopening the app, pressing pause/play, powering on/off; I give up and try connecting it through bluetooth instead. Surely that must work, right? I connected the bluetooth through my phone, surprisingly the music started playing, but I was quickly disappointed to notice how quiet the sound was. Even at max volume, it wasn't any louder than the cheap earbuds that came with my phone. Worse yet, the bass, (in a normally bass-heavy hip-hop song) was barely noticeable. After expecting the high quality audio/bass that I was used to from older Beats products, this was a shock to say the least. And it doesn't end there, I quickly noticed that NONE of buttons on the headphones, with the exception of the power/ ANC button seemed to be responsive. I plugged the aux cable back in and I could finally hear audio through it, but the quality was still unimpressive and also the only button on the remote talk cable that seemed to work was the pause/play button. At this point, I was very irritated to say the least. At first I was thinking that I might have a defective product, but then I figured it out. Apple owns Beats now. I quickly grabbed the owners manual, read through it and there it was. At the very bottom in fine print "May not be compatible with non iOS devices" Years prior I had stopped buying other Apple products for many similar issues with quality and compatibility. Overall I am extremely unsatisfied with this product. I researched these headphones, read all the specs (just like I would with any $300+ purchase) and nowhere did it say that it wouldn't be compatible with Android OS; until I read the owner's manual after buying it. At the very least, that should be clearly stated in the description. Needless to say, I will be returning it and WILL NOT be purchasing anything from Beats or Apple again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these well enough to buy a pair for my nephew in Germany.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I bought two pairs work great with iphone and Samsung. Best gym headphones I have found fit great light weight great bass and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds amazing definitely noise canceling, just wish it had a little more bass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took them back after hearing other headphones from different quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product at a unbelievable price, definitely a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product very satisfied I wish I would have purchased them sooner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose is better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than Bose and I still bn prefer Bose

    No, I would not recommend this to a friend
Sponsored