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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and impressive battery life as major strengths of the product. They also appreciate the good fit, strong bass, appealing colors, and lightweight design. However, some users have reported issues with the volume being too low and persistent connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 865 Showing 17,281-17,300 of 21,283 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    good quality but could be sturdier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Are not fully noise cancelling until they are louder. They do tend to bend easily as well so having wider heads or wearing over hats can cause them to break quicker. Great for use in the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a Christmas gift to one of my loved ones and they LOVE IT they’re really loud and sooo useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get what I order on time and in great condition. The price is very competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too bulky and not as comfortable as the Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my educational Mac book purchase. I have a Bose qc35 II which is far more comfortable. The sound level on the beats is better that the Bose but can’t wear it for extended periods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear crisp sound, price is high but it’s definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the Ear and Over the Head Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of black Beats headphones. The overhead connector broke away from the right over the ear cup. Awww, love Beats and wanted to give a 5, but the fragile connector to the over the ear cup broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift and he loved it, just what he wanted. Bought on sale during Black Friday and it was a great price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactlybwhat ibwas expecting from a Beats audio product clarity and booming bass thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up ahead of time and was exactly what our child was looking for. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t taken them off!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Husband and he wears them non-stop, I don’t know if it was a good or bad idea! They are great headphones, when he lets me wear them! Best Buy has the best deal on them by far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great, until they weren't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great, for about 11 months. Now, they have cracked terribly above the right earpiece, and Apple will not do anything to fix them. This is common and an accepted manufacturer defect, according to Apple forums, and Apple is being a PAIN to do ANYTHING about them. I wish they would be helpful, or best buy, due to this being a common issue (https://discussions.apple.com/thread/251263782?answerId=252434197022#252434197022) For notes, these are used by ONE adult only, stored in the carrying case they came in, in a desk drawer. They were very well taken care of. However, the sound quality has been AMAZING and I love them for that reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Studio Headphones are worth the $$.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Beats Studio Headphones for my wife as a Christmas gift and she LOVES them! She uses them in many ways-to relax, for watching Netflix on her phone, coooking or doing housework. A great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Loves Them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Are Perfect For My Son!!! The Wireless Feature Allows Him To Use Them A Lot While Doing Several Activities!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Studio 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and feel of quality, ear pads are super soft. All I can say is these are VERY NICE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Its okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an alright pair of headphones. Honestly just buy airpods if you care about apple integrability but if you want a good pair of over ears then xm4s are great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them, she texts daily about how much she loves them! They were deep discounted so it all worked out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to store and to use. The sound is amazing and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound, bad functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how these headphones sound but, I really don't like how the physical buttons on the headphones react to touch. sometimes when I want to advance or rewind, the clicks don't register. Also, for the money, the headphones feel a little cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. The sound quality is amazing and also the noise cancellation works great, especially if you are a subway commuter like myself. Only down side is that this product is very fragile. Mines snapped at the fold =(

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's good if you want big headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but there is nothing spectacular on it.

    No, I would not recommend this to a friend
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