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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 21283 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and impressive battery life as major strengths of the product. They also appreciate the good fit, strong bass, appealing colors, and lightweight design. However, some users have reported issues with the volume being too low and persistent connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 21,283 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not very fond

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very fond of these. Gets very distorted at high levels when using with my macbook. On my other devices volume is too low for my taste

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Beats headset. The product excellence is why I remain loyal to the Beats brand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shop around

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 years and the plastic connection where the ear peice folds together has broken.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    To big but great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really depends on what you want it for. I hate earphones so when I go to the gym I use them but they are not sweat friendly. Otherwise they are perfect for just using. Wish they weren’t so big though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good but will not last one year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second time a buy the model, it is great, but in less than one year starts to crack

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is great however the headphones break easily. default warranty doesnt help either. watch out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife before we went on a long plane trip, she now uses them everyday for every thing. She loves them. We did have to get the price matched however, otherwise we would never have bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones, the audio quality is great and it’s so easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying these, I didn't realize how cheap it actually is to make them. The battery life is pretty nice, and the sound quality isn't too bad. However, the overall quality isn't worth the amount spent on them. If you do a bit of research, you may find that the cost to make these headphones is only $20, and they actually add in weights to make them feel heavy and more valuable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Unfortunately, I had to return it as I found it too big for my travel needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good build quality, and a decent sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price wise this is an expensive product, good if you get a deal. Build is good but sound quality is a bit lacking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working Right After Return Window Closed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never give reviews on anything, but this is infuriating and I don't want others to have to go through it. I got these for my husband for Christmas to use for his job and literally just a few days after the return window closed they won't work with the sound board or any of the computers they use for editing. $160 down the drain if he can't somehow get them to work again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping and delivery was fast But the only problem I had was the delivery driver delivered my package to another house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless headphones. I use them to have meetings and connection is super good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones for a great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head phones and for the price couldn’t resist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was able to purchase my beats at such a great deal. Thanks Best Buy for always providing the best products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved the headphones, I guess great minds think a like because he also purchased me a pair for Christmas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my 12 year old son for Christmas. He loves them. I mean, like obsessed with them. As somewhat of a audiophile, I would never own or use these. Sound is just ok and the fact they charge with a micro USB is telling of how dated the tech is. But hey, guess it's the same reason people use iPhones. Style matters more than tech for at least half the population.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price . I bought it in a very good sale . I’ve always liked studio beats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult instructions in multi languages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what I needed, ON/OFF buttom is difficult to locate and way too small, Turning on and off is difficult, Changing volume is also unmarked and difficult to access,

    No, I would not recommend this to a friend
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