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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4477 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the urBeats Earbud Headphones' amazing sound quality, comfortable fit, and nice bass. Many appreciate the lightweight design and the product's reasonable price. Positive feedback also highlights the earbuds' portability and attractive colors. However, some users experienced issues with the volume control functionality, particularly when used with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 4,477 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only 100 bucks for a great pair of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    went through 5 pairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and look awesome, but i wouldn't recommend this to anyone who lifts/works out 5-7 days a week. Iv been through 5 pairs now cuz the connection always fails right at the beginning of the cord and 1 ear always goes out. Really frustrating. So if u do buy these, also buy a protection plan if available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Started Great/ Ended Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds as a Christmas present for a friend and the sound was great BUT 3 1/2 months later one of the buds stopped working. These aren't $10 earbuds.....they're expensive. Really disappointed. Won't buy them again!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds Amazing But

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy beats and the same issue happens . The microphone stops working abruptly . The good thing is that they have warranty for a year and Beats ships you a box for replacement . Took about a week until I obtained replacement . The issue has happened twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had some selection with color choice but i own new studio original color so decide to match the color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Ear Blew Out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear blew out after about 3 months. So much for paying more for higher quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son a pair for Christmas. I had to return them within a month. Got another pair and they shorted out also. Now I have to bring those back. Not worth the money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated, and break down fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these less than two months, right ear piece quit working. Sound isn't any better than a $20 pair. Don't get fooled into buying these, you'll only be buying the name.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the earbuds beat as a Christmas gift for my son he really likes them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves them and would recommend these to our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Christmas present. love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend these to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to se , bigginer friendly I will recommend to all my friend to use this headphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over Priced for what you get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the sound is just barely above average comparing them to the iPhone 5 ear buds I expected much more from these. Also they fall out my ears. I like to wear them at the office at times and always while working out or running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced, horrible quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got my headphones on dec 7th, and today, three weeks after the purchase, the right earbud has stopped working... DO NOT BUY, you're better off getting a pair of 20 dollar headphones that could last you longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great at First

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a Xmas gift. Has had to replace them twice. One earbud keeps going in and out on every pair i have had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Twice in 7 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a Christmas present in 2013 and they were nice and worked great...that was until they broke after 3 months. I am a student and commute using the bus so I used these frequently, multiple times throughout the day. Then in the middle of one day one of the sides stopped playing music then the other side only produced a static sound when the the cord was at just the right angle. I contacted their customer service who made an exception for me to replace them (I did not have the receipt since they were a gift). They were amazing and replaced them quickly. I've had the replacements for about a month now and they are now experiencing the same problem. These cannot be worth the money my brother paid for them because nothing that cost this much should not be breaking in under a year, let alone have the same thing happen to another pair break in a shorter amount of time. I would not recommend anyone buy these unless you consider $100 to be like $10. Save yourself the money and buy a less expensive brand. Like the ones in the grocery store that last even longer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for Christmas 2015 & by 4/2016 the one B on the one side has popped off and the other side ( L ) no ear phone no longer works fortunately there still under manufacturers warranty I contacted apple Saturday and the return box was in my door by today ( Monday ) and fed x came rite back to pick them up today so hopefully within the next couple of days he'll have a new pair, but I will never waste my $ on beats again, Should of stuck with what I was going to do which was to just buy Bose from the first place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not totally happy with product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, but you cannot sweat with them or even walk with them without them falling out of your ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Klipsch for 4-years. Never had any problems with them. I decided to try the urBeats, to be exact, July 23rd, 2013. One year and THREE pair of urBeats later, I regret not getting the newer Klipsch. Everything you read about the sound is "spot on". There is a distinct difference with the sound and the clarity is unbelievable. The controls, when they work, are well integrated making it easy to change tracks, adjust volume etc... But at a $100 price point, that's what I expect. What I don't expect is for the earbuds to die and not hear anything. Luckily, I was within the warranty period so I got a new pair. But I didn't expect the control to stop working. Each quality hiccup requires a new pair being sent. Now the positive is that if you're within the warranty period, you get a new pair. Consumer beware! These aren't what they're made out to be. The headphones by Beats by Dre at higher price points are well-worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these from my wife for my birthday o replace my solo for the gym. They work great and are comfortable.

    I would recommend this to a friend
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