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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7877 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the BeatsX Earphones for their impressive sound quality, comfort, and long battery life. They are also praised for being wireless, lightweight, and easy to use with iPhones. However, some customers have expressed concerns about the lack of bass, volume, and the design not being ideal for active wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 7,877 reviews
  • Rated 1 out of 5 stars

    Battery Life is Half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is Half. Less Than 4 hrs 2 B Clear...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    These are my favorite! :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I got a defective first pair. I was disappointed that these could not be exchanged by Best Buy. This is an Apple product and thus you have to deal with Apple directly. That being said... I contacted Apple, they sent a box for postal pickup back to them to be repaired. They ended up sending me a complete new pair with additional ear gels within a week. This BeatsX pair is awesome! Works like a charm! I love the sound, the fit is perfect and the battery length is actually one of the longest if not the longest on the market right now. It has a quick charge, that will give 1,5 hours of battery. It has an app to download to help with pairing and fine tuning. It connected with my android phone, mini Ipad and Ipod touch with minimal effort. Occasionally, it takes a bit to reconnect to these devices again but once it does it stays connected till you disconnect it. I have a Bose sound sport headphones and Jabra elite 65T wireless earbuds headphones but these BeatsX headphones are my favorite! The sound is awesome and the comfort is amazing! They are small and don't stick out of your ears so you look like Frankenstein. It comes with a convenient non bulky case and several ear gels for a great fit. In my opinion, these are a good value for the money! I would buy them again. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Easy setup, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily paired these with my Galaxy S7 edge, my MBP, and an iPod. Sound quality is excellent, but you should be aware that as they are Beats that there is an emphasis on bass however it does a decent job of balancing that out. Controls are simple but it would be nice to be able to see what the battery life is exactly. It does charge fairly quickly and holds the charge for quite a while. Got these on sale for under $100 and it was a great purchase, I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Surprisingly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably comfortable and easy to use. I've not made an effort to try the accessories that permit for a better fit as of these comments, but out of the box they fit well. The sound quality is comparable with other in-ear ear buds in this price range, but to this listeners ears Klipsch and Sennheiser have an edge over Beats (not tried the Bose.) A standard charge lasts approx. eight hours, just remember to turn them off when not in use or you'll find yourself audio less.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, pricey headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and fit. Connect quickly to phone. Could probably get cheaper set that does 90% as much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My daily headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I don't like beats, I got these for free with my iPad Pro for the student deals. Tell you what, I LOVE these things. They are so light and comfortable that I never know that I am wearing them. I go to school full-time and have two jobs, so the 8 hours of battery life gets me through my day and then the 5 minute charge for 2 hours gets me through my homework at night. I like the color it isn't too blue but it is blue enough to make a statement! Oh! And they sound pretty awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice for the Gym!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats X charge from an Apple lighting charger. They hold a charge and charge quickly. The headphones don't have a whole lot of bass but, nice sounding. There are additional tips you can use to switch out to better fit your ear canal. The design isn't bad either. They stay on my neck and in my ears when I'm training at the gym. Answering and taking calls is easy to do as well. Very hard to hear the background noises when listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the BeatsX for use with my Apple Watch while weightlifting at the gym and running. The W1 chip makes setup a breeze, and the Bluetooth connection has been very reliable (better than any other wireless earbuds I’ve tried), with only minor hiccups on occasion. The sound quality is adequate, and they’re very comfortable for extended use. The battery life is as advertised - I typically only have to charge them once per week.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT pair of wireless In-Ear Headphones. This is my second Beats product and they never fail to amaze me. The build quality is superb and the sound suppression is awesome. OF COURSE, the sound is elaborate and keeps me intrigued the whole time I'm listening to music. As well, they fit secure and never have fallen out of my ears (which is awesome considering I never could wear "Ear Buds"). Also, the battery life is amazing and the pairing to devices is simple and quick. For example, when turning on my laptop they connect automatically when I have the BeatsX's on but, it can be annoying if you have them connected to your phone already because it'll switch anyways. Finally, if you have the money and want to splurge a little on In-Ear Headphones PLEASE get these because, you'll be buying a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Cord length, Water resistance

    Rated 5 out of 5 stars

    Great sound and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start off by saying these earphones sound great for the price and for being wireless. The battery life is also amazing considering how small they are and the quick charge is also a great touch. Sound quality wise it’s better than some over ear wires headphones. But sound quality is a subjective thing, so I’d encourage anyone to listed and compare to see which one you like the best. The drawback with this set is it’s not rated as water/sweat resistant. Regardless if you don’t get into hardcore workouts, rain and other kinds of moisture are things we have to deal with. This hasn’t been an actual issue but a potential issue. I don’t want to test how much it can handle since it’s $150... so I have a cheaper skullcandy set for working out. Aesthetically speaking I wish the cords was a bit shorter so it wouldn’t have this big dangling wire when wearing them. The two criticisms are just nitpicking... I like this set in this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight & great sound! Long battery life & comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great especially for Apple Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these headphones for quite awhile now and they have proven to be durable and extremely user friendly if you are an Apple user. The W1 chip provides an instant connection with all of my Apple devices. My previous bluetooth headphones were a nusience to connect. These connect every single time since day one. Initial paring takes maybe 20 seconds. While these headphones aren't listed as waterproof I have worn them in light rain conditions, I've spilled water on them, I've sweat all over them and they have survived with zero damage. I'm absolutely not saying to treat them as waterproof but you don't have to treat them with kid gloves either. I've been shoving them in my work bag rather recklessly for months and they show no signs of cable fraying, anything like that. I even had them fly off of my head when I took a spill on a longboard downhill going about 20+ MPH. They landed probably 15 feet away from me. No damage! Anyway on to the sound quality. If you're an audiophile these probably aren't the headphones for you. There are other options from Sennheiser and other brands that would be a better choice. I personally enjoy the sound very much and it's definitely superior to AirPods. Plus the durability I've experience with these is a huge selling point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best in ear I've ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They hang on my neck pretty much all day with no worries of them falling off. I had a similar Bose unit that I also loved but unfortunately it fell off during my travels. These are secure with the magnetic coupling. No issues with battery life or phone conversations. You need to make sure you use the correct size ear rubber to get a good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds great, and stays on during exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the BeatsX earphones. The sound is very good and they feel light when wearing. They also do a good job of staying on. The only small negative is that I wish they would automatically shut off if you forget to turn them off. It is easy to run down the battery. On the plus side, they recharge very fast. 20 minutes and I can use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are easy to set up (especially with apple products) and have great sound. Like other similar earbuds, they let some sounds in but offer some ambient noise cancellation. I have had no issues with them. They are also comfortable for long periods of time, once you find the right combination of the included ear pieces, and do not fall out easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Beats earphones, even though one of the cables frayed easily, the sound was very good. When I heard Beats coming out with a cordless earphone BeatsX, I was interested. Then you came out with a great offer of the day, I couldn't resist. I've been using them for awhile and as I hoped for the sound is very good. The buds fit very comfortable, they charge quickly and last as long as advertised. I don't care for the cable on the back of my neck but I know it's necessary I guess. That being said, it's lighter and more comfortable than any of the others I've seen or tried. One last thing, I wished they came with a better more protective storage case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    great wireless earpods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I need something wireless to listen to music while traveling or working out in the gym, and after checking many reviews online, I initially wasn't gonna go with BEATSx because some people complained about the sound quality. BUT I have to say this is probably the best headphone in terms of quality and durability I've had in many years. It comes with different sizes of ear plugs and that's what actually made the difference in sound quality. The better fit you get, the more vibrant the sound is going to be. Great battery life for up to 6-8 hours of blasting music none stop with one full charge. Love it!. And they are getting charged up pretty quick, or if you need to have a flash charge, about 30 mins charging probably can give you around a few hours of playing time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cut the cord!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So before this pair of Beats X, I had previously purchased a pair of Studio Wireless headphones. I was looking for some casual, wear everywhere type of product, and those are more of a desk set or airplane set. If you are looking for those types of headphones, I really recommend the Studios. If not, you're in the right place. I paid $99 for these headphones so here is my review based on the price point: there's not much better *IF* you're already in Apple's ecosystem (have a mac/iPhone/iPad/etc). Amazing connectivity technology means I can switch between apple devices seamlessly. An 8 hour battery life may not seem very good, but when you consider that you can get a whopping 2 hours of playback with a 5 minute charge, it lessens the blow. Plus, a big selling point for me is that it charges via lightning cable, so now I only have to bring one cable on trips or out and about to charge my phone and my headphones. The sound quality obviously took a step down from my studios to these in ear headphones. However, it is definitely Beats' most refined sound quality yet. They really took into consideration a broader group of listeners by toning down the bass a little so you get a broader, fuller spectrum of sounds. Don't worry though, I listen to mainly hip hop, rap, and electronic, and there is still plenty of boom. Also, if you pick the right size of ear tip for your ear (and there are tons to choose from), you will feel a sense of moderate noise cancellation which was nice. Overall, for $99, I feel like this is the best decision you could make if you are in the market for these types of headphones. Now, I understand that the normal price is $150, and that seems much higher, so two pieces of advice: 1) Wait for it to go down again OR 2) Compare it to other wireless in ear headphones At normal price I would say if you are a part of Apple's ecosystem, definitely go for it. If not, consider some Jaybirds X3's.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 4 out of 5 stars

    good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill start by saying these are a good sounding and comfortable Bluetooth ear bud. They fit nicely around my neck with mine being a little bigger. They are very light weight compared to my old Tones. Has great connectivity to my iPhone as well as good sound. I do wish they had a call alert when not in ear (vibrate) and the battery life is not as long as i would like being i use them 8-12hrs per day. but for the size and weight of them taken into consideration it isn't all that bad. pros: comfort sound ease of use light weight connectivity Cons: Battery life (but not bad with its size and weight) no alert when phone rings (vibrating)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great Audio/Video sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw these on sale at Best Buy as I was returning my Jaybird X3 due to severe audio/video lag issues. The Beats sound clear and more on the neutral side, if there is bass it will produce it but just make sure you get a nice seal or you will lose a lot of it. The Jaybirds had awesome bass and the fact that you could tailor the sound is terrific. But as I mentioned, the audio lag while watching video was horrendous. For me, the Beats X sound is very good, but most of all no audio/video lag issues. The Beats earbuds feel a little more comfortable to me. Would have been 5 stars if they were water resistant and if they had a sound app like Jaybird.

    I would recommend this to a friend
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