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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Visual Ear Cleaner- M9S for its ease of use, clear camera, and effective earwax removal capabilities. The camera quality is praised for providing a clear view of the ear canal, making it easier to clean and remove earwax buildup. Users appreciate the convenience and effectiveness of the device, allowing them to maintain clean ears without the need for frequent doctor visits.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Q-tips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the Bebird Ear cleaner. It has helped me keep my ears clear of the wax build up without quarterly trips to the ENT doctors office. Being able to actually see the ear canal and clear it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than I expected but I didn’t realize just how build up was in my kids ears… ewww gross!!! I thought cleaning them would help with their listening but that remained unchanged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ear tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is brilliant! This allows to see your ears and make sure everything is good. Also you can’t imagine what you have there

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 6 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suffer from excessive earwax and was sick of spending money every month for a doctor appointment to clean out my ears. Debrox works, but I'm sensitive to the solution so I was looking for an alternative. While it worked, it was great, and I'd use it weekly. However, 6 months after I purchased it, I had to constantly rotate the camera to get it centered. This issue was something I could deal with, however, shortly after that started, the tip would no longer connect to the wand. It just kept spinning, and nothing looked stripped. I know there's typically a one-year manufacturer warranty, so I sent an email to the email address on their website for customer service, and they gave me another email to reach out to. That person asked me for a P.O. number and when i replied telling him I purchased it at bestbuy, I got no response. A few days later I sent another email, and never got a response to that either. I would only recommend if you purchase the bestbuy warranty with this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ear Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is a little odd to use sometimes and I wish it didn’t require “WiFi” connection but camera quality is nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Fun and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would find so much joy in getting my blackheads out of my ears. But above that didn’t even realize I had blackheads in my ears until I got this device! Awesome family activity! Laughs and ewwws all at same time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the Battery life dies fast but overall good product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product so far!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy has been awesome! The camera is extremely clear and the light on the end works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I can hear a fly a mile away now.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a second to get used to how to move it around, but omg did it work. I would share pictures but I dont wanna be gross. Lets just say my ears are nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good to see how your ears look inside !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, did not think I would be able to look inside my ear very clear but this camera does its job right ! Connects easy no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ear wax removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great machine. Took me a little bit of time to learn how to use, but I finally figured out. Never knew how dirty an ear could be till I bough this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Cool and kind of gross lol

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Found out my kid had toilet paper jammed in her ear for who knows how long... Took some time but we got it all out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clenching ✊️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for that quality of product really confident about the way feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome! One of my ears doesn’t spin the wax out so this is very helpful and allows me to prevent a lot of pain from buildup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weird to look inside your ears haha but it’s satisfying for sure

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy to use ear cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tool to help clean your ears. The device easily paired to my phone to view the camera which made seeing what you're doing a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool. Works awesome, high quality video. Even works for facial acne if you are into that sort of thing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good ear cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is really clear on your phone when using the app. The tip is like a soft silicon or something and it is comfortable while using.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool is awesome! It does what it says. The camera is very clear. So you can see what you are doing. Love it! Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medical product for patient use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it kind of innovative product that should be tendency currently. Suitable for families with teenagers.

    I would recommend this to a friend
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