Customer Ratings & Reviews
- Model:
- F7C027FC
- SKU:
- 5716178
Rating by feature
- Ease of Use
Rating 5.0 out of 5 stars
Customers are saying
Customers are delighted by the WeMo Switch's ease of use, compatibility with other smart home devices, and remote control capabilities. Users also appreciate the app, timer, scheduling, and setup. However, some customers find the size and price to be a drawback, and have experienced issues with Wi-Fi connectivity and response time.
This summary was generated by AI based on customer reviews.
Returned - Wouldn't connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was NOT happy with the Wemo plug. I spent about 30 minutes trying to get it to connect--then I read the similar online reviews. I just didn't have time to fuss with it. Instead, I picked up the TP=LINK wall plug (also from Best Buy) and it worked terrific--also has full control from Amazon Echo. VERY happy with it (connected in seconds--and stays connected if you unplug (unlike the Wemo)). Get that one instead.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. We appreciate you taking the time in sharing this review. This is certainly not the experience that we want for our customers. If you can give us a chance, we can have one of our technicians contact you and help you solve your problem. Just send us your contact details at [email protected] along with the link to this review. We hope to hear from you soon.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WeMo is Lame-O. The timer on the app doesn't work and the device will not stay connected to WiFi. Don't waste your money.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, TechDirector,
We appreciate your taking the time in sharing this review, and we feel sad to hear your story about the product. We understand how you feel and we would like to make it up to you. To achieve stable connection with your WEMO Light Switch, please make sure that the firmware of your WEMO App and WEMO Light Switch are both updated. And if not, we suggest to perform firmware update. You may also try uninstalling and reinstalling the WEMO App in your phone and check how it works. Should you need further assistance, feel free to email us at WEMOCares@belkin.com along with you contact details and the link to this post for reference. We would be more than willing to help you out.
Regards,
WEMO Support
www.wemo.com
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The switch rarely works and has to be reset on a daily basis. I have iDevices as well and they work much better.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jerry. That’s very odd. There are a lot of factors that can cause disconnections for the Wemo Switch, it is possible that the signal between the Wemo device and your wireless network is intermittent. We can have one of our technicians check your device for further troubleshooting. Please send us your contact details at [email protected] along with the link to this post. We hope to hear from you soon.
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great WiFi reception and didn't work well with my home layout. Returned and got lifx bulb instead.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Kimmy,
We understand that you have returned the WEMO Switch and we do respect your decision. Though wireless devices are susceptible to interference, there are ways we can improve your wireless connection. We just hoped we had that chance to assist you and establish a stable wireless network with your WEMO Switch. Nonetheless, we do appreciate your sharing your feedback with us and we hope to assist you with any WEMO device in the future.
Regards,
WEMO Support
hard to configure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to setup, not user friendly programming it. very complicated to configure
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Naddy8,
Setting up the Wemo Switch is normally easy using the Wemo App. If you have not been able to set it up yet or if you need further assistance, then we can have one of our Wemo Experts walk you through the necessary steps. Please reach out to us at [email protected] with your contact details and the link to this review.
Regards,
Rechel
Wemo Support
JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the biggest piece of junk! I plugged it in and connected to my phone but it would never connect to my network! I spent over 6 hours troubleshooting, rebooting, resetting, etc. I finally took it back and Best Buy gave me my money back! Thanks BB!
No, I would not recommend this to a friendSpotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product generally works but goes out frequently. Not ready for prime time yet!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi AAEagle,
Thank you for taking the time in sharing this review. How far is your WEMO from the router? You can tweak the wireless channel on your router to avoid possible interference in your network. Preferred wireless channels to use for the 2.4 GHz network are 1, 6, and 11 since they’re considered non-overlapping channels.
For further assistance, please send us an email at [email protected] with your contact details, location, and the link to this review for reference.
Regards,
WEMO Support
Interesting Idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good if you have an android phone. The app does not work very well
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi. Thank you for sharing this review. It's quite unfortunate that you are having problems with our device. Can you give us more details about this so that we can have someone assist you? Just send us your reply at [email protected] along with your contact details so that we can create a case for you. Please include the link to this review in the email. We hope to hear from you again.
Could not get to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried multiple times from multiple devices. It would find tge device and then when trying to connect to the wireless network, fail. I tried multiple units from multiple mobile devices. May be something with my wireless network but no other devices have ever had issues. I found alternative plugs.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Carolinageek,
The placement of the Wemo Switch could have affected their connectivity with your router. We understand that you've already tried setting it up using multiple handheld devices for isolation but if you still have the switch, our Wemo Experts would be more than willing to assist you further. Please email us at [email protected] with your phone number and the link to this post for our reference.
Regards,
Irish
Wemo Support
Fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the trick, but nothing spectacular... I actually returned it
No, I would not recommend this to a friendDidn't work at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this right back as it didn't work for what I wanted. I wanted to be able to turn off my tv on a schedule as quite often I fall asleep with the tv on and wake up to the noise on the Screen then have a tough time going to sleep again. Oh well I'll have too try again with another product.
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wemo plug didnt work half the time... so I returned it...
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to connect to the internet. I contacted Belkin 3 weeks ago and I still haven't gotten a response back. It has since been returned to the store and I do not recommend this product.
No, I would not recommend this to a friendI can't make it work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already threw the packaging away so I can't return it. It simply Does NOT work. Unless they were to open the box in the store and show me it works I would not buy this item. I have had all kinds if the latest electronic gadgets. This one is useless!
No, I would not recommend this to a frienddo not connect after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was working for a week, connected to alexa and to my app but when i reset my modem, it doesn't connect anymore, i did the troubleshooting as instructed but with so many attempts it didn't work anymore.
No, I would not recommend this to a friendNot worth it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I had high hopes that quickly fell away when the light turned off frequently. Seems to lose connection easily.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Timneh,
We appreciate your time in sharing with us your feedback. We understand how inconvenient it was for you and we hope you'll give us an opportunity to assist you with your WEMO Switch. We'd like to know if you have set any rules or recipe for the device so we can properly isolate this case. Please email us the details at [email protected] together with your contact information and the link to this review. We'll be glad to assist you.
Regards,
Belkin Support
http://www.belkin.com/us/support
Too glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works some of the time. It has a timer feature to set certain times to turn off and on. This feature would be great if it actually worked.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, KenDevore,
The rule you have created should work smoothly. We would like to gather more details of your experience so we can get this properly isolated. Please email it to us at [email protected] and we'll get you over to our Wemo experts for further assistance. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
WEMO Support
Too restrictive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't do many things with this except for on and off. The IFTTT channel doesn't give much flexibility
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. We appreciate your time for sharing this feedback with us. The WEMO Switch actually features a lot of possibilities. A good example is the rules, it allows you to schedule when your devices or lights will turn on. It also has an "Away Mode" feature that will be perfect if you're away from home for extended periods of time. If you're looking for a specific function that you cannot find in our devices right now, let us know and we'll forward your it to our engineering team as a suggestion. Just email us at [email protected]. We hope to hear from you again.
Would not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea, but I could not get Wemo to work so I had to return it. I am not very tech savvy so the fault most likely is mine.
No, I would not recommend this to a friendDidnt work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldnt put this into my tv wall outlet because the outlet was too deep. I wouldnt recommend it for people that have deep outlets!
No, I would not recommend this to a friend