Customer Ratings & Reviews

I was very excited to get this at such a low price. As soon as I opened the package I understand why it was so inexpensive. I could clearly see where tape had been peeled from the box. The plastic bag that the crockpot should have been wrapped in, was open on the side. The glass cover was very cloudy, and there was a white substance inside the bowl for the crockpot. It was evident to me that it had been a returned item. I gave the bowl a good scrub and put it and the cover in the dishwasher. The bowl came out very clean as well as the cover. So I thought. I filled the crockpot about halfway with water, and set it on high for 4 hours. I figured I'd give it a test run rather than cook something in it. That way if something was wrong, i didn't ruin any food. Well, within 15 minutes, the cover started to cloud up. No biggie. It was most likely from heating up. Except, the crockpot really hadn't changed much in temperature at that point. So, i took the cover off and gave it a good scrub. Put it back on, and instantly clouded up again. It's not so much it being cloudy, it's that it has weird streaks in it that just keep coming back. It also seems like burnt rubber. It's not a prominent odor. It's faint and intermittent. The crockpot has been going for an hour now. It's hot to the touch and the water is definitely warming up. The cover is now covered in condensation (as it should be) but the same streaks are still there. The vurnt rubber smell is still there, which makes me weary. I just don't see myself keeping this particular crockpot. Between the odor and the reoccurring streaks, I just don't see the appeal. I wanted so bad to love this, but i don't even really like it

First unit never arrived, supposedly lost by UPS. Second unit arrived with large dent by control panel. Customer service told me to return it to my local store, which has none in stock!

I used to have a slow cooker but decided to try out this one. I was immediately disappointed. The metal on the outside is so thin that it dents in easily. I also did not care for the rubber closures. First they were somewhat awkward and a bit difficult to open. I could only imagine how much more difficult it would be trying to open while hot. Unfortunately this slow cooker was returned.

I did not like it. It was for a gift. My mom was going to have a hard time closing the lid.

not satisfied with this slow cooker, its take very very long time to cook, and quality also is not that much good, which I was expecting.

I was sent a used crock pot. The box was taped together and the crock pot had a huge dent in the front of it.

Little spongy feet fell off almost immediately. Hmph! Works well, but this is my second one, as the first one quit working in less than a month. Very cheap and that is how it is constructed, too!

Waiting in line for over 20 minutes when while being the only one there Both female Managers talking the only cashier was working with a customer for over 20 minutes no back up for cashier manager needs to create a backup plan when only cashier is busy with one customer

Poor quality not what i use to with Best Buy Standerds