Customer Ratings & Reviews

Absolutely love this machine. It grinds and brews like a professional machine at a high end coffee shop.

Great for using your own beans or grounds when you only want a single serving

Decent coffee but extremely messy. Emailed support twice and got no response as to where to buy spare parts. I'd avoid this product unless you are a very occasional coffee drinker and/or don't mind cleaning up a mess after every cup of coffee.

Makes decent coffee, while using the grinder option, gets very messy. Both dry and wet coffee grounds tend to splatter outside the filter, which makes cleanup frustrating.

What a piece of junk. Save your money. This thing takes 5 and 1/2 minutes to make a single cup of coffee and that's not the worst part. I also requires a ton of cleaning. And to boot only makes a half decent cup of coffee full of coffee sludge . I brought this back one day beyond the return and now I am stuck with a nasty paperweight. Best Buy is now my least favorite store as they would not even consider a return one day late. I have been a loyal customer for years now I am not a customer. Don't sell crap and not take the return is crossing a red line and I will not go back! Best Buy is not what it used to be. Manager did not even come out the back to talk to me. Oh Hyannis MA. worst store ever!

I dint like having to clean out the basket after every cup of coffee. A paper filter to put in would have been better. I returned it

Made for coffee lover. Great for home or small office . Gives great taste for coffee lover.

Would not buy again but also didn't return. Purchased to break the expensive coffee pod cycle. This uni makes a decent cup of coffee but it’s very poorly designed. The way the coffee filer is designed is messy and difficult to clean, you have to empty the basket after every cup.

[Employee of bestbuy] If you like freshly ground beans and only plan on making enough for one serving, this is perfect!!!

Not a big fan. Hard to clean. Filter basket allows grounds to brew into coffee. Prefer keurig over this for ease of use and taste.

It is messy and the filter is hard to empty and lets grounds in the cup

Perfect for single cups of freshly brewed coffee without the cost of a Kurig.

For the price, this is an amazing product. The quality using fresh beans is amazing.

Sometimes it works well sometimes it doesn’t having trouble with the grinding part of it

It would be a great coffee maker if it was only consistent in the amount of coffee it actually brewed...you never know if you are going to get 2oz or 10 oz....very disappointed!

Is to slow for make a cup of coffee.

Cheap, flimsy, and disappointing. The parts feel low quality, performance is inconsistent, and it’s nowhere near worth the price. Feels like a budget coffee maker with a premium label.

I could not get this coffee maker to grind beans. I returned the first one thinking it was defective. Best Buy was great about the return. No questions asked. Ordered the replacement to be delivered to my home. When it arrived, I tried again, still couldn't get it to work. Looked online for videos. Contacted the Bella company and asked for a video or help. They wanted my receipt, a picture, and a video before they'd even speak with me or answer my inquiry. I returned it to Best Buy again, who refunded my money and was pleasant and efficient.

Could not be happier with the coffee maker. Recommend

Not what I thought it would do. Too complicated to use and accessories hard to find/ purchase