Customer Ratings & Reviews
- Model:
- 90092
- |
- SKU:
- 6355797
Customer reviews
Rating 4.4 out of 5 stars with 958 reviews
(958 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the 20-Cup Rice Cooker's ease of use, excellent rice quality, and good price. Many appreciate its size and capacity, finding it suitable for their needs and family meals. While some users noted longer than expected cooking times and limitations with the timer, the overall experience was positive for most. A few customers reported issues with the lid's cleanability and received damaged products.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Clock not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already returned this once. The clock never goes on. I just get 4 dashes. The second one I got does the same thing. I have read the instructions 5 times and the clock never comes on. I have to stand and watch it. I have called Bella and they have no idea why this is happening. If Bella is reading this I would like to know what's goign on .
No, I would not recommend this to a friendRated 1 out of 5 stars
If you want to throw away good money for a bad one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than six months this decided to die just before a event where I was cooking for six people. I used it twice a week. There was no electric short circuit issue neither it was drop. It is complete dead now. Should have bought it from Amazon as I do not know how to even reach out to the seller!!!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Stopped working!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until it stopped working all of a sudden. Had it for 7 months!
No, I would not recommend this to a friendRated 2 out of 5 stars
I wouldn't recommend it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good it's stopped working just like that after 4 or 5 months
No, I would not recommend this to a friendRated 2 out of 5 stars
Decent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good hard to handle the heat right not as simple as you think
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke after 3 weeks, electrical problems,don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 weeks of use. It has electrical problem. Stopped working in the middle of cooking! Lights never came back on. Return period expired. BesBuy should give a longer period to return the product! Called customer service from Bella, they said they will send me a check. Hopefully they will. Still waiting. No check. It's been a week now. Bad service, don't buy it!
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. If you have provided all the required information and documents and we confirmed after completing the process that we sill send a check, you will receive the check. It takes 6-8 weeks. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
Stopped working after 7 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooker was exceptionally working fine for 7 months. Then it started showing E3 in the display and did not cook. After switching on and making the desired setting, it immediately turned to display E3. The customer service is very slow. Couldn't get a response from them
I would recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.
Rated 2 out of 5 stars
Bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad. .
I would recommend this to a friendRated 1 out of 5 stars
Did not worked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not worked from day 1. Try to call customer service of bella, they said offices are closed. Very unsatisfied I am going to return it. Not going to buy product from this brand again.
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Sorry to hear that you have difficulty with our product. Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at help@bellahousewares.com. Have a great day. The BELLA team.
Rated 1 out of 5 stars
Terrible machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used three times. Third time instead of “warming” it kept cooking and would have burned my house down if I hadn’t smelled the smoke. After that it wouldn’t turn on. DO NOT BUY!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Rice Cooker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this rice cooker the LED light didn't work on the first one. I returned it and got a second one with the same results I would not recommend this rice cooker.
No, I would not recommend this to a friendRated 1 out of 5 stars
Used used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time receiving used small appliances. The first was an air fryer. When I opened to use the rice cooker it was missing parts and had some food residue inside the cooker.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died in 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well purchased this cooker and used after several months but was only useable for 1 month. Can’t believe how Black &Decker quality degraded over time.
No, I would not recommend this to a friendRated 1 out of 5 stars
defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective product. Never worked. Heats up then gives an "E2" error message and stops working. I am going to return it. Disappointed because I got rid of my last rice cooker to replace it with this one.
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
Not working as expected after 3 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work as expected after 3 months of purchase and I was behind Bella for warranty claim. They are taking hell lot of time for response
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. We are very sorry for the delay responding to you, rest assure we are handling your request with all attention and care. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
Not as expected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this couple of month ago looking after all the reviews but I did nit find as expected. I would not recommend this
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after only 2 months of use. I only use it for cooking rice. The lights on but it doesn’t heat up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bella Rice Cooker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rice cooker I received does not work as per the instructions. It may be defective.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to keep my sticky rice warm & it doesn't I don't like this product it's a waste of money
No, I would not recommend this to a friendRated 1 out of 5 stars
not working after 9 month
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.less than 9 month now its showing e3 error, not working at all. dont waste your money on this.
No, I would not recommend this to a friend