Customer Ratings & Reviews
- Model:
- BE-MLA922W
- SKU:
- 6456434
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Splits at connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, I’ve bought three of these cords so far and every cord splits at the connection point like all the cheap ones. I thought this would be better. I always have to tape them.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MiaCoop! We sincerely apologize for the issues you're experiencing with our Best Buy Essentials™ 5' USB-A to Lightning Charge-and-Sync Cable. We understand your frustration, and we want to assure you that this is not the typical experience for our customers. We're committed to providing high-quality products, and we take your feedback very seriously. To help us investigate this further and find a solution, could you please reach out to our Best Buy Essentials customer support team (1-866-597-8427). We'd be happy to discuss this with you further and explore potential resolutions. We value your business and appreciate you bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
USB charging cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable length is great but the quality isn’t that good, it cuts charging when you move the phone just a little bit.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DadyarK,
Thanks for taking the time to connect with us about your concern with your Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable (3 Pack) - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/best-buy-brands/best-buy-essentials/pcmcat1608755959445.c?id=pcmcat1608755959445
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken i will no recommend this product ..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear that you are not satisfied with the Best Buy Essentials™ 5' USB-A to Lightning Charge-and-Sync Cable. We take customer feedback seriously and will look into ways to improve the quality of our products. Thank you for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out to our customer service team. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-lightning-charge-and-sync-cable-white/6456431.p?skuId=6456431
defective chord?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the cables is defective it seems; when you plug your device in, it shows it charging; however, within a minute or less it stops charging. Pull out the cord and repeat--sames results. Cord is a little bulky somewhat hard to bend or maneuver
I would recommend this to a friendMeh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the long cord. Seemed very durable, initially, but after about a month, the spot just below where it plugs in, must have been bent, so now I have to joggle it around to connect...
No, I would not recommend this to a friendUSB cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic covered cable not very flexible, hard to wrangle, probably very durable but not user friendly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MarkR,
Thanks for taking the time to connect with us about your concern with your Best Buy essentials™ - 9' USB-A to Lightning Charge-and-Sync Cable - White. We are working on improving our products and designs. We appreciate your feedback.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/best-buy-brands/best-buy-essentials/pcmcat1608755959445.c?id=pcmcat1608755959445
Doesn’t work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great length but my phone always disconnects and never fully charges. I know it’s this cable because it doesn’t happen with any of the other three or four I use in my day-to-day life.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Jsoz,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.bestbuy.com/support
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
Need better info upfront when purchasing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We should have been told when purchasing our remote start appointment that the store woud be closed, no one would anwer the phone to let us in, and that there was no place for us to wait for during the installitation as the store was closed but the install department was open. Wewere left out in the pouring rain and winter cold temps. Other stores in the mall were not open and we live 3 hours away. We woul;d have made an appointment during normal store hours so we would have had a place to stay. We ususally have exceptional service from Best Buy so we were caught totally off guard.
I would recommend this to a friendCord is defective after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this cord for a little over a month and it is already defective. I will be returning and buying the Apple version.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Kiki,
Thank you for taking the time to review our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Sales person picked out the wrong charger for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, however, I came in asking for a charger for my car for my iPhone. Who needs a 9 foot charger for a car? I did not realize the length of it when I purchased it. I was just handed it from the sales person. I am using it in the house, but I still need a short one for my car. I should’ve checked it before I left, but I thought the sales person was giving me what I had asked for.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello ElizabethC,
Thank you for taking the time to review our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable. I understand that you neede a shorter charger for your car. You can visit best buy website and check for car USB Charge-and-Sync Cable. If you need further assistance, you may contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works but literally the slowest charger ive ever had. it was rated 4 or more stars when i bought it and now i cant trust best buy ratings.
No, I would not recommend this to a friendWrong solution for iPhone charging issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in because my iPhone was not charging. The cord is not the full solution. The phone charges only if the cord is put in with one side up, and not the other. other cords work that way way, too. The problem is ot so much the cod, as a problem with the phone's female connector.
No, I would not recommend this to a friendLackluster Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store hardly had anything in stock, did not want a white cord, got it anyway and staff wasn’t much help, kept arguing with me about which phone I have and I know my iPhone pretty well…Cord broke within two weeks.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Riley! I'm truly sorry to hear about your experience at the store and the frustration you felt with the limited stock and unhelpful staff. It's understandable that you were unsatisfied with the white cord given to you, especially when it broke within such a short amount of time. We take this seriously and want to make it right for you. We will process an exchange for you within the next 15 days to ensure that you have a functioning cord for your iPhone. We really appreciate you for bringing this to our attention.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-lightning-charge-and-sync-cable-white/6456430.p?skuId=6456430
Slightly disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2/5 since only 2 of the 3 worked smh. I didn’t open the package only until a month after and once of the cords were faulty but it was too late to return or exchange. Purchase if you’re willing to take an immediate chance.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to use in the car but it’s like the usb connection is too loose and cuts the CarPlay on and off with use. Tried another cord to be certain it wasn’t the car but unfortunately seems to be an issue with the cord itself.
No, I would not recommend this to a friendLow price awful quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only after using it for 3 months in my car, the cable started to tear up. I have never seen such a bad-quality lightning cable. Most cables last 1-2 years for me with no problem. Do not recommend this.
No, I would not recommend this to a friendWouldn’t buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their old version had fabric type wire shield- these are hard rubber. If you try to use device while plugged in the cord is rigid & pulls on the connection. It dings on & off & may even be damaging the device plug. Go back to the old ones
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for writing a review for our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable (3 Pack) - White, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Received used cord.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new cord, received an open box item that was already unwrapped previously. How could they call that a new box, I don’t know. Smh
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Sarahl! I’m sorry to hear about your experience with receiving an open box item. It’s disappointing that the cord was not in its original packaging. We value your trust and understand your frustration. Please feel free to take advantage of our return and exchange period to receive a replacement. While this may have been a mishandling in packaging, we assure you that this is an isolated case.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-lightning-charge-and-sync-cable-white/6456431.p?skuId=6456431
Huge White Cable from the 80's! Whoa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what, I feel like it's attached to a cable from the 80's? I guess you get what you pay for, it's priced cheap and feels even cheaper. I have a feeling it will crack or not work in a week or two. It's a comical huge 9' white cable that says "whoa!"
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Valley,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Charge cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trusted the store brand over the other option but think that was a mistake. The cord only stays connected if you literally don’t move it. Grab your phone and CarPlay has to start all over. Very annoying. Gas station cord I got in replacement is working fine.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 5' Lightning to USB Charge-and-Sync Cable! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us