Customer Ratings & Reviews

The team got rid of all the viruses on my laptop with fast friendly service! And installed a new anti-virus program. I have had no viruses since.

Highly recommend Total Tech Support by Geek Squad through Best Buy. The technicians are knowledgeable, efficient and treat you with respect.

As far as I am concerned this is a must have particularly if you are a novice in technology.

No matter where we go, or what device we need help with, the Best Buy Total Tech Support folks are outstanding!

Although I have not needed to use this, it is nice to have tech support available just in case you do need it

I love that I can just stop by Best Buy when I have a problem with any of my computers etc and they are there to fix my problem.

Very helpful, knowledgeable employees. Work is done in a very timely manner. Excellent communication.

This is the best part for electronics. Get it. No worries for entire year round if anything is wrong with any electronics

Included with purchase of new laptop and extended to a second computer and have already been used very satisfactorily

Spending $200 a year seems like a lot however when it’s pretty much all your tech that’s covered- it’s a great deal.

I won’t go without a Geek Squad protection plan. It paid for itself the first time they fixed my PC.

I’m a Senior with very little tech knowledge. This is a must for computers and cell. Has saved me so much money.

Good support from the staffs with good understanding about the products.

We joined and were able to update and repair two old computers. We also received assistance with our home wi-do.

Basically takes care of everything with technology that can be anoying or difficult. They just take care of it for you.

I haven't found a question too hard, or a problem too complicated, that these tech experts can't deal with.

Having a tech support network is important in keeping your devices safe, working properly and efficiently.

We love our Geek Squad. Very reasonable price to keep our PC, laptop, printer and phones working great.

This could be worth it for a lot of people. There are some good benefits here.

It is easy to connect on line- the only draw back is how busy they are can take up to 10 hours to get connected to the Tech