This reviewer received promo considerations or sweepstakes entry for writing a review.
The chair is loud and jumpy. It is not smooth at all. Additionally, the chair sits leaning to one side and there’s nothing we can do to fix it.
After 7 weeks of back and forth emails with Bestier (no phone support) they sent me a new base. Unfortunately the base is for their newer model and doesn’t fit the arms of the chair we have. I sent new photos and videos, but Bestier has now ghosted me. So we have a loud, uneven chair and a separate new base that doesn’t work with anything and no support from the manufacturer.
Best Buy won’t help either, they said we have to work with the manufacturer, but I can no longer get ahold of them, so what am I supposed to do now?
