Customer Ratings & Reviews

I was so excited get a vacuum that eliminated dragging around a mop and bucket of water. However it took lots of trial and error to get close to that goal. I think I will still need to mop about once a week with a mop and water. That being said this mop will cut down on the time I spend cleaning on daily tasks. The floor looked shinier and felt clean when I used the steam wash mode. The normal mop mode was great for evening clean up. I did use the three bottles of cleaners that came with the vacuum including Bissell Hard floor sanitizer, Bissell Pet Multi-Surface and freshstart clean out cycle formula. I used the lines on the vacuum bottles exactly as directed. In the future I will use less of the pet multi-surface cleaner because it left the floor a bit sticky. I was concerned that The Bissell Crosswave Hydrosteam Corded Wet Dry vacuum is much narrower than my other vacuum. However I found this to be a good thing because it swivels so smoothly that it gets around the corners of furniture and the toilet effortlessly. It’s so light and cleans my floor easily. I have a dog and a cat. I found the vacuum to be pet friendly and it did pick up most of the hair. I still needed to bend over and pick up some it. I had to spend extra time to go over some cat hairballs residue that were stuck to the floor. Some kitchen spills were not easily cleaned up with just one swipe of the vacuum. Overall I do like the vacuum and will use it daily but will not get entirely rid of my mop and bucket just yet. This vacuum is making daily floor cleaning easier and quicker.

I've now used the hydrosteam for 3 cleanings. I have a ceramic tile marble-like white floor, with a little brown in it, which shows every little spot and dog hair. Mopping was not effective and left streaks. The non-heat crosswave was a disappointment. It did not clean hard water stains, soap scum and dried dog drool very well. A second cleaning with a steam mop was necessary. The hydrosteam is a better alternative to cleaning twice. It does do a much better job than using the other two devices, which I will now trash. It does have a couple of areas of needed improvement. It does take several passes to clean harder stains (dried dog drool). And it does not clean the grout very well. (Only hands, knees and scrubbing does that.) So perhaps a brush with better floor contact or stiffer scrubbing fibers would work better. It also needs a larger dirty water tank. For my 1500 sq ft of floor, I need to empty the tank 4-5 times - and always outside due to the dog hair. I like the self cleaning cycle, the ergonometrics, the lights, the maneuverability, the ease of cleaning the device - messy, but efficient. And I like the idea of steam and the deep cleaning that it does. If they can address those few issues, it would get a 5.

The Bissell Crosswave Hydrosteam makes daily life with two big fluffy Siberian cats a little easier. Having cats that are furry comes with some unexpected accidents sometimes after they use the bathroom as stuff will get stuck to their fur and land where it’s not supposed to! Being able to quickly sanitize and steam clean both carpets and hardwood floors if this happens is a big plus. The Crosswave has three separate cleaning modes, hard floor, steam wash and area rug. With a push of a button on the handle you can switch between the three different modes. When you pull the button to dispense the formula the front light will get brighter letting you see the area better and know you’re dispensing formula. The machine comes with three trial size bottles of formula. One hard floor, one multi surface and one clean out formula for the machine. The multi surface is the best smelling carpet/multi surface cleaner I’ve ever smelled. We have one area rug that is a light beige/white and needs spot cleaning a lot, everything I’ve ever used will make this carpet have an unpleasant smell for a little while after you clean it. The multi surface cleaner is the first cleaner that hasn’t done that. When you’re done with the machine, the compartment that collects the dirty water has a nice pull out tray/filter that will collect any debris that’s in the dirty water. It also comes with a storage tray that when you’re done, you pour some of the clean out formula in, sit the machine in, press a button and it runs a clean out cycle that gets any debris out of the machine. If you’re looking for a machine that can make life’s little messes a little easier to clean, the Bissell Crosswave has you covered.

Purchased this for my wife and I ended up being the one using it. That being said it is very easy to use. Love the it keeps the clean and dirty water separate and gives you the ability to clean the roller without disassembly. I will say it is heavy, so if you have a petite wife like me that is something to take in consideration.

So when my woman said she wanted this all i seen was the price tage. So i had to go to google and youtube and research this. I gave in and said go head and get it. She used it that sunday when i was at work after i moped the floor and it was still able to pull dirt that a regular mop left behind. We have tile floors throughout the house and this thing has worked wonders. If u have the money this is a must buy the floor will never be cleaner

I love this wet dry vac! Great for vacuuming and mopping if you hate to do each separately. It works best if you sweep or dry vacuum first but in does a good job cleaning up messes on hard floors in a pinch. Steam function helps get extra gunk off the floor and sanitizes as you go. Great for bathrooms and kitchens. There are a few cons. The picture is sort of misleading, it only comes with one brush not two. I wish the cord were longer and you still need to use a traditional mop to get all the way in the corners and against walls. Crosswave does an excellent job cleaning up after kids and pets but I think the Spinwave is a better fit than the crosswave if you are going for more of a mop replacement.

The vacuum is a tool that is easy to use. It is very light for any person to use and move. It is convenient to use as a dry and wet cleaning.

The title says it all. This product just works. Call it the "gets the job done vac" and that's all we say it is around our house. This vac will take care of all kinds of things. The fact that it's a steam-based wet vac also help with tough-to-clean items. The steam can be shut off as well and used as a traditional Dry vac for certain areas like hardwood, composite flooring, etc. It also has a self-cleaning option as it sits in its tray, cleaning its own brush. If my kids could self-clean as well as this vac does, we wouldn't need it in our house. Overall, Bissell has done a great job making a product that is easy to use.

I have waited over a month to post a fair review on this vacuum, and in plain honesty it exceeded my expectations. With 3 dogs, short, medium and long hair at home, the wet and dry cleaning is impeccable; the set includes all the needed accessories for each activity. The cleaning liquid supplies are available at all stores. Fully recommended!

Works as advertised. Easy-to-use easy to clean. Stores neatly.

The vacuum mop works very well. As a slightly lazy person, the many parts that need to be taken apart and cleaned are slightly daunting but that's a me problem, not a vacuum problem. The spin brush is SELF CLEANED AND THAT'S AWESOME!!! I believe the product to be worth the price and the mild hassle of assembling/disassembling is small potatoes for how well this works. This is a fairly new tool to me, so I don't have any knowledge of its longevity. Fingers crossed that it is solid as well. 4.5/5 starts

I’m very impressed with this product. It works exactly as described, is easy to use, and delivers excellent performance. The build quality feels solid and reliable, and it exceeded my expectations for the price. I would definitely recommend it to anyone looking for a dependable and high-quality option.

I really enjoy this Vacuum! It is easy to clean with and easy to clean the vacuum after use. I only wish they included the different rollers that you purchase separately. It only comes with one.

Absolutely love this floor cleaner. So easy to use and keep up on clean floor.

I didnt have the cap screwed on to the water container tight enough and it got stuck jn the machine. I haf to use pliers to release it. Besides that the machine works fine and did a great job cleaning my floors.

It does the job but with some caveats and post cleaning. This is not the product that will solve all your problems but it does help. I have all tile floors. I was hoping that this would be a one stop clean and mop floors. You still need to do some hard mopping yourself to get really stuck on grime. But it's good to make sure the floors are mostly clean. Along with my roomba and some hand mopping spots, it's a nice have to the cleaning regime. The clean up of the machine after every use is a bit much, but c'est la vie. It is very lightweight and easy to handle. Very intuitive and easy to use. I hope in a few years there will be one on the market that is ideal.

Excellent buy, great product especially the stream option to sanitize floors!!! So much easier to vacuum and mop saves time and eliminate a step in cleaning and my mother loves it!!! Way to go Bissell!!!!

I’ve been using this vacuum for a few weeks now, and I’m beyond impressed. It’s lightweight yet powerful, making it super easy to maneuver around the house, even on stairs. The suction is excellent—it picks up dust, pet hair, and debris without a problem. I love the attachments that come with it, especially the crevice tool and the mini brush, which are perfect for tight spots and upholstery. The design is sleek, the noise level is low, and cleaning the filter is simple. This vacuum has truly made my daily cleaning routine faster and more effective. Highly recommended!

I've never tried a wet-dry vac before, so I have no basis for comparison. There was piece of cardboard around the roller that was not pointed out in the directions, so my first cleaning was a mess of cardboard clumps that I thought were from the litter box and didn't investigate. It is kind of a pain cleaning it after every use and the directions for diluting the Clean Out solution are unclear. But it did an amazing job, pulled a whole fistful of fine rabbit fur out of my old carpet (8x10) and raised the pile a bit so I have hopes of eventually rehabilitating it. Very pleased with my purchase

Super easy to use and the suction strength make clean up easy and quick!. I was not sure how it would work as the price point was lower than most, but I am pleasently surprised at the performance and quality of this product!