Customer Ratings & Reviews

I've now used the hydrosteam for 3 cleanings. I have a ceramic tile marble-like white floor, with a little brown in it, which shows every little spot and dog hair. Mopping was not effective and left streaks. The non-heat crosswave was a disappointment. It did not clean hard water stains, soap scum and dried dog drool very well. A second cleaning with a steam mop was necessary. The hydrosteam is a better alternative to cleaning twice. It does do a much better job than using the other two devices, which I will now trash. It does have a couple of areas of needed improvement. It does take several passes to clean harder stains (dried dog drool). And it does not clean the grout very well. (Only hands, knees and scrubbing does that.) So perhaps a brush with better floor contact or stiffer scrubbing fibers would work better. It also needs a larger dirty water tank. For my 1500 sq ft of floor, I need to empty the tank 4-5 times - and always outside due to the dog hair. I like the self cleaning cycle, the ergonometrics, the lights, the maneuverability, the ease of cleaning the device - messy, but efficient. And I like the idea of steam and the deep cleaning that it does. If they can address those few issues, it would get a 5.

Purchased this for my wife and I ended up being the one using it. That being said it is very easy to use. Love the it keeps the clean and dirty water separate and gives you the ability to clean the roller without disassembly. I will say it is heavy, so if you have a petite wife like me that is something to take in consideration.

The Bissell Crosswave Hydrosteam makes daily life with two big fluffy Siberian cats a little easier. Having cats that are furry comes with some unexpected accidents sometimes after they use the bathroom as stuff will get stuck to their fur and land where it’s not supposed to! Being able to quickly sanitize and steam clean both carpets and hardwood floors if this happens is a big plus. The Crosswave has three separate cleaning modes, hard floor, steam wash and area rug. With a push of a button on the handle you can switch between the three different modes. When you pull the button to dispense the formula the front light will get brighter letting you see the area better and know you’re dispensing formula. The machine comes with three trial size bottles of formula. One hard floor, one multi surface and one clean out formula for the machine. The multi surface is the best smelling carpet/multi surface cleaner I’ve ever smelled. We have one area rug that is a light beige/white and needs spot cleaning a lot, everything I’ve ever used will make this carpet have an unpleasant smell for a little while after you clean it. The multi surface cleaner is the first cleaner that hasn’t done that. When you’re done with the machine, the compartment that collects the dirty water has a nice pull out tray/filter that will collect any debris that’s in the dirty water. It also comes with a storage tray that when you’re done, you pour some of the clean out formula in, sit the machine in, press a button and it runs a clean out cycle that gets any debris out of the machine. If you’re looking for a machine that can make life’s little messes a little easier to clean, the Bissell Crosswave has you covered.

I love this wet dry vac! Great for vacuuming and mopping if you hate to do each separately. It works best if you sweep or dry vacuum first but in does a good job cleaning up messes on hard floors in a pinch. Steam function helps get extra gunk off the floor and sanitizes as you go. Great for bathrooms and kitchens. There are a few cons. The picture is sort of misleading, it only comes with one brush not two. I wish the cord were longer and you still need to use a traditional mop to get all the way in the corners and against walls. Crosswave does an excellent job cleaning up after kids and pets but I think the Spinwave is a better fit than the crosswave if you are going for more of a mop replacement.

So when my woman said she wanted this all i seen was the price tage. So i had to go to google and youtube and research this. I gave in and said go head and get it. She used it that sunday when i was at work after i moped the floor and it was still able to pull dirt that a regular mop left behind. We have tile floors throughout the house and this thing has worked wonders. If u have the money this is a must buy the floor will never be cleaner

The vacuum is a tool that is easy to use. It is very light for any person to use and move. It is convenient to use as a dry and wet cleaning.

The title says it all. This product just works. Call it the "gets the job done vac" and that's all we say it is around our house. This vac will take care of all kinds of things. The fact that it's a steam-based wet vac also help with tough-to-clean items. The steam can be shut off as well and used as a traditional Dry vac for certain areas like hardwood, composite flooring, etc. It also has a self-cleaning option as it sits in its tray, cleaning its own brush. If my kids could self-clean as well as this vac does, we wouldn't need it in our house. Overall, Bissell has done a great job making a product that is easy to use.

I really enjoy this Vacuum! It is easy to clean with and easy to clean the vacuum after use. I only wish they included the different rollers that you purchase separately. It only comes with one.

Excellent buy, great product especially the stream option to sanitize floors!!! So much easier to vacuum and mop saves time and eliminate a step in cleaning and my mother loves it!!! Way to go Bissell!!!!

It does the job but with some caveats and post cleaning. This is not the product that will solve all your problems but it does help. I have all tile floors. I was hoping that this would be a one stop clean and mop floors. You still need to do some hard mopping yourself to get really stuck on grime. But it's good to make sure the floors are mostly clean. Along with my roomba and some hand mopping spots, it's a nice have to the cleaning regime. The clean up of the machine after every use is a bit much, but c'est la vie. It is very lightweight and easy to handle. Very intuitive and easy to use. I hope in a few years there will be one on the market that is ideal.

I’ve been using this vacuum for a few weeks now, and I’m beyond impressed. It’s lightweight yet powerful, making it super easy to maneuver around the house, even on stairs. The suction is excellent—it picks up dust, pet hair, and debris without a problem. I love the attachments that come with it, especially the crevice tool and the mini brush, which are perfect for tight spots and upholstery. The design is sleek, the noise level is low, and cleaning the filter is simple. This vacuum has truly made my daily cleaning routine faster and more effective. Highly recommended!

I've never tried a wet-dry vac before, so I have no basis for comparison. There was piece of cardboard around the roller that was not pointed out in the directions, so my first cleaning was a mess of cardboard clumps that I thought were from the litter box and didn't investigate. It is kind of a pain cleaning it after every use and the directions for diluting the Clean Out solution are unclear. But it did an amazing job, pulled a whole fistful of fine rabbit fur out of my old carpet (8x10) and raised the pile a bit so I have hopes of eventually rehabilitating it. Very pleased with my purchase

Picks up very well and is very versatile for the different floors in our 105 year old house. The only downfall is that the filter clogs quickly and water solution runs out/ collection tank gets full quickly so you do need to stop frequently to dump out and refill.

I recently purchased the BISSELL Crosswave Hydrosteam Corded Wet Dry Vac from Best Buy, and it has completely changed how I clean my floors! It vacuums, washes, and steams all at once, saving me so much time and effort. The steam function is powerful and really lifts grime that regular mops leave behind, and the vacuum suction is excellent even for pet hair and everyday messes. It’s perfect for my tile and hardwood floors, and it leaves them looking spotless and almost dry right after cleaning. Highly recommend this product for anyone looking for an efficient, all-in-one solution to keep their floors immaculate!

Awesome works great easy to use and clean up and floors look amazing

Had to read directions on this one, but once set up was easy to use and dod a great job. Way better than a mop .

Best cleaner out there. The steam to really get in there and clean the floors is way better than any mop

LOVE this unit! Efficient, easy to use and does a FANTASTIC job cleaning the floors! Highly recommend!

I've tried a few of these vac mop combos in the past. They work really well at cleaning the floor and pulling away the mess. What stands out for these is how long is your kitchen closed due to wet floors and how long can this unit last? I am happy to say that this currently one of the few that are corded ( thank goodness) which means it will last longer as a unit and will clean longer. It leaves the floors moistened if not completely dry. The steam is not very strong but using hot water is better for cleaning anyways. Bissel does a great job at trying to make this unit last using a self wash sequence that does what it needs to do. My only complaints are the gimmicks. Yes it does put out steam to clean really well but its not enough to sanitize. The rug wash is next to useless. I do think they could have done better on the brushroll lid, i think that will need to be replaced more than other parts. Other than that, i love using it. 2 dogs, 1 cat, 4 humans. All hard floors

Very good carpet cleaning machine is very light and durable easy to clean with and store after use. Abet pricy and comes with a few cleaning items to get you started. Easy to setup and quick start instructions to get you on your way