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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 9 reviews

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78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 2 out of 5 stars

    Better than some, but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nicely-designed mopper vacuum fast loses its shine. I've had it month. Loved it at first. Now, not so much. THE GOOD better than some but also more expensive (so it should be). not loud, has a lot of options like no water/high water/etc. side brush is great Easy to empty/clean out Picks up a lot of dirt/hair--at first. THE BAD no brush roller drying cycle like competitors to avoid mildew Tanks too small -- have to empty/fill after only 2-3 uses. this also means dirty tank less gross, so probably not the worst thing One month of use and parts are harder to remove/attach from warping. There is rust already on some internal components. It picks up less now. The suction lower, brush roller worse. Leaves hair. Overall, I've tried three mopper vacuums from different manufacturers. This was the most expensive but not the best. This is an above average mopper vacuum for a high price. It is better than others, but be prepared that-for the price--it's not the best and you might be disappointed. Might work well for crumbs but not a house with pets or lots of hair.

    I would recommend this to a friend
    • Brand response from Bissell Team
      Posted .

      Thanks for the detailed feedback, Smann—we’re glad you appreciated the design and features of the CrossWave OmniForce Edge, but we’re sorry to hear about the performance and durability concerns. The brush roller and suction issues may be fixable, and we’d love to help troubleshoot. Please reach out at support.bissell.com or call 1-800-237-7691 so we can make sure your machine is working as it should. bissell-us-ca

  • Rated 5 out of 5 stars

    Happy wife happy life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife says it works great and she is very happy with this crosswave so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have hardwood floors, you HAVE to buy this! Its flexible and the no-gap feat. is great!!! It's lightweight, cleans itself and I love that its digital . Buy it NOW!

    I would recommend this to a friend
  • Pros mentioned:
    Floor cleaning

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best brand and vacuum when you have pets at home, it’s so easy tu use and cleaning got a lot easier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget wet/dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget option for a wet/dry option but limited maneuverability and attachments. Best for small spaces with limited carpet

    No, I would not recommend this to a friend
    • Brand response from Bissell Team
      Posted .

      Thanks for your review, DannyE. We're glad the CrossWave OmniForce Edge is working well for small spaces. We understand limited maneuverability and attachments can be a challenge—your feedback helps us improve. If you’d like help exploring accessories or tips for better handling, feel free to reach out at https://support.bissell.com. bissell-us-ca

  • Rated 3 out of 5 stars

    Decent for quick light cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn’t great, on full power mode last maybe 5-10 minutes. Cleaning power is decent but compared to the previous one I owned before (plug in crosswave) the battery operated one is lacking. Also the battery model lacks the steam/heat the plug in provided.

    No, I would not recommend this to a friend
    • Brand response from Bissell Team
      Posted .

      Hi Pokie, thank you for sharing your feedback. We’re sorry the battery life and lack of steam didn’t meet your expectations compared to your previous plug-in model. Using standard mode can help extend runtime, and if you’d like help finding a BISSELL machine with features closer to what you loved before, please reach out at support.bissell.com—we’re happy to assist! bissell-us-ca

  • Pros mentioned:
    Floor cleaning

    Rated 5 out of 5 stars

    Mop/vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new mop/vac. With two dogs it helps to keep my floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Floor cleaning

    Rated 5 out of 5 stars

    Love this Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop. I never knew how dirty my floors were until I got this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product love the corner feature. Definitely a must

    I would recommend this to a friend
  • Customer reviews from BISSELL Homecare

    User rating, 4.5 out of 5 stars with 108 reviews on BISSELL Homecare.

    See all BISSELL Homecare reviews
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