Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 6 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the SurfaceSense Allergen Pet Lift-Off Upright Vacuum, particularly its strong suction and ease of use. Many appreciate its manageable weight and overall performance, especially on carpets. Additional features like the LED lights and various attachments have also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 170 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited for our new vacum, it is quieter then the last one and to our shock on how well it cleans

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    EXCELLENT VACUUM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING vacuum!!!! Love that it automatically senses & adjusts from bare floor to carpet. Vacuums excess cat litter off bare floor (previous vacuum would not pick up, only “spit” particles to another area on floor).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new vacuum because ours died. This is lightweight compared to my old vacuum, easy to clean and use. So far I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! And my household has all long hair and long hair dogs. My canister gets full very fast because of that so I just have to empty it after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Definitely outperforms my old Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Moves from carpet to hard surface easily. Easy to clean container.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Bestbuy vacuum cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction power not to heavy can come apart. Awesome purchased. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing suction and power. Best pet vacuum on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really picks up the pet hair from the carpet. The swivel head works perfectly to get around the furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Bissel Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to assemble. Very light makes it easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most but could be easier to use. Excellent suction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 1 out of 5 stars

    Thee worst!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS-easy to put together. Quick & easy to disconnect the hose for spills & reconnecting to continue to vacuum. Headlight & wand attachment light is great. Canister is easy to disconnect & clean. Very lightweight & easy to use the liftaway, but it's also awkward. Easy to switch floor thickness also. CONS-hard to push over thick but not plush carpet. There is kickback, so once an area is clean you are not going crazy when you see dirt again in that area...especially cat litter. The suction isn't good, especially the hose, it dropped cat litter back out. I literally watched cat litter bounce around in my carpet from the vacuum vibrations and saw pet fur still in the carpet. There is no suction off the hardwood floor when you're vacuuming half rug half hardwood floor. The last thing, this is important, it got clogged with pet fur AND the roller stopped working. Took the base off and noticed that the end of the roller (opposite belt side), had gathered and compacted pet fur. Easy fix, but it was a pain even with a needle nose pliers. In all honesty, very disappointed especially for a Bissel product. I have other Bissel equipment/appliance that I gladly stand behind, but not this vacuum. Only had it a day and am returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SO far SO good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works AWESOME so far, I have 2 dogs and a 5yr grandson. WE shall see how the long run goes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has some flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good vacuum. I love the floor scense but the plastic tabs on the inside part of the canister broke in less than 4 months. We returned it and got the same vacuum so we like it, but if we have to take it back again we will go with a different manufacturer

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Hungry vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collects dog hair and dust so good. Not great for stairs. The added parts like the brushes don’t work all that great. Vacuums great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced our Dyson with this

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She says it works great, she won’t let me use it , I’m ok with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum, especially the detachment that allows me to carry around the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums I have used. I have a lab mix and her hair gets everywhere. I can hear the sensors change when it goes from hardwood floor to a rug. The dumping of the trash is with ease, and easy to pop off the hose and switch to a handheld vaccum. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    defiantly for dogs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Labrador and a Golden Retriever this vacuum is fantastic. we run a Robot vacuum daily in our house and thought it was doing a good job. we went over the carpet area with this vacuum on the first day we got it right after our robot vacuum ran and we were shocked at how much pet hair it picked up.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is getting the real dirt tracked in by our dogs like no other vacuum we have had before. Not just hair and stuff, but the dirt that settles deep down in our carpet. Our two dogs and I spend a lot of time hiking in woods in all kinds of weather, so our "kids" bring home a lot of extra stuff with them.

    I would recommend this to a friend
Sponsored