Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 677 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 677 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    The Best There Is in My Book!!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that Bitdefender is by far the best protection you can buy. Easy to install Easy to use. I am thrilled with this product. Nice interface to work from and notifies you of any issues. Notifies you and ask do you want to use VPN for safety issues when making purchases etc.

    I would recommend this to a friend
  • Cons mentioned:
    Vpn

    Rated 4 out of 5 stars

    Bitdefender

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy bitdefender, and this was a pretty good deal. I chose this over a couple different products I have used in the past because of the safety it offers. I do wish that it included a vpn that wasn't limited, but you can upgrade to a better plan if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great antivirus software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bitdefender Total Security for 2 years and my computer has been protected since then, with no issues. The software also offers safe checkout when you make purchases online and basic computer clean-up utilities. Just renewed my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this product for a few years now. Was referred to me by the Best Buy staff. I haven't had a virus ever since using it so I like it. I also like linking my laptops and cellphones with one anti virus program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like using this product. I have been using this for years now..

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to Extend Existing Subscription

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the code to extend current subscription coverage (which was the same plan). Bitdefender still sends me emails like my old subscription is expiring, but everything checks out when I look at my Bitdefender Central. On sale, this is a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Total security protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent anti-virus plus malware protection tool. I would definitely recommend it for users that want total internet protection from the unknown threat actors in the wild.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    web security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit Defender is great protection at excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its very simple set up no issues at all better then webroot and norton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BITDEFENDER

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install on devices. Lets guard apps on phone. Provides VPN protection free limited use. Use the app to customize the protection settings.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Great AV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has been my go-to antivirus program for years and is rated the best availalbe.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 4 out of 5 stars

    BitDefender

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this virus plus software and downloaded it and installed it same night, it has been a great antivirus and antimalware software!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable Security, Easy Delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually run into issues with digital purchases, but this one is reliable and gave me the product i wanted. Useful security package as well. I have used many other security platforms but it seems like this one is really good at tracking unknown connections/files that go into my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender does a great job.& It is easy to install also. I had no problems. I bought a 1 year subscription last year to try it. I was very happy with it so renewed with a 2 year subscription, which was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, uncomplicated total security software

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a year and so far it seems to work well. It is not complicated like some security software I've used before.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Maximum security for your smart devices

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has protected me over the last three years from any and all threats. It's the best ant-virus protection I have ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Good Price, Easy to Download

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both programs were featured on sale; a real bonus for software every pc owner should consider. The download links worked well, and installation was not an issue since both programs were already on my pc. Both license keys activated instantly. A good deal. I hope I can find a similar one when these licenses expire.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sensational

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a great price. It works flawlessly. It is one of the best Anti viruses out there and is one that I have been using for years with no problems. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BitDefender - Better than Norton, so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. I was a long time Norton user. Got tired of Norton trying to sell me an upgrade every few days. Also, could not figure out on their web site, what each of their packages did. BitDefender so far has worked fine, and caught a couple of things that Norton didn't. It does have a little bit of a learning curve, as it works differently than Norton. Again happy with my purchase, and the deal I got through Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a renewal subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Comcast stopped offering Norton for free a few years ago, I did some internet research and purchased Bitdefender. Had it installed on an HP desktop and a Lenovo laptop. My desktop started slowing down after some time but the laptop was fine so Bitdefender was the problem whereas other antivirus software seem to cause slowness. I’ve used Trend Micro, Kaspersky and Norton in the past. Had trial McAfee on my newest desktop. To me, Bitdefender is not as intuitive to configure, and I have gotten very few notifications that it prevented any attacks. McAfee popped up a notification the first day. Might be my notification settings. Anyways, it was easy to order this from Best Buy, retrieve my new license code, and apply it to my existing subscription by logging into Bitdefender Central. It added 2 years based on the expiration date, not the purchase date.

    I would recommend this to a friend
Sponsored