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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 19 reviews

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68%
would recommend
to a friend

Customers are saying

Customers are positive about the 9810 Cell Phone's usability, describing it as easy to type and compatible. They also appreciate its simplicity, considering it a great starter phone for those new to cell phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Basic phone
    Cons mentioned:
    3g network

    Rated 3 out of 5 stars

    No more 3g Data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone, because it was just about the only unlocked GSM phone that I could find NEW, that would allow me to downgrade from a smartphone to a basic phone with only a few bells and whistles. I had no idea that AT&T no longer has data coverage on their 3G network anymore, and so I can't use the maps function, or even send/receive photo text messages. It is literally talk and text only. Which, it's a phone, that's all they were ever meant to do. But I think I am going to return this and purchase something 4g, if I can find a basic phone. It's like they don't exist anymore. I wanted to get away from smartphones. We shall see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Positive impact on life
    Cons mentioned:
    Limited functionality

    Rated 3 out of 5 stars

    good for basic phone needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll only get text and calls . This phone will not send photos and will on get photos from certain carriers. Good thing is I have a life again and my nose is not always in my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    very good cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Blackberry 9810, it fits my needs with out a bunch of stuff I do not want or need on a smartphone. This is my 2nd 9800 & 9810 I wish RMI would continue making this style & model. It's small and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    I just love my blackberry, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Blackberry I purchased, I just love this phone, especially the keyboard. I text a lot for work purposes and this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, No freezing

    Rated 5 out of 5 stars

    Fantastic Purchase brand new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, no freezing, useful phone i really love the keypad. It is so easy to type text and compatible! I just put the (t-mobile) sim card and it worked! Highly recommend this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sleek BB phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old model phone which is good to use after touch phones. Simple easy and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    The unlimited talking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this phone for my mom which with 68 years old was afraid to use a touch one. So I never imagined how fast my mom manage this phone. She is happy because she isn't just talking as texting and serching online. Thanks for making my day!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blackberry 9810 Tourch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get a email account set up to send pictures from phone to email account!!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Color me dinosaur, I still like it better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Blackberry lasted for seven years so when it was time for a new phone I wanted another one. The feature I like best on it is the physical keyboard instead of a touch screen keyboard and the new version of the Blackberry has it --- but it's also nearly the size of a tablet. I don't need a smart phone because I don't surf the net or stream on my phone. So when I was able to find this new clearance Blackberry with the features I like I was a happy camper. All I want to do with my cell phone is make calls and send texts. This fits the fill and it's still small enough to slip into my pocket. This phone wouldn't be for everybody, but if you're like me and just want to use your phone for talk and text I don't think you could do any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took a while to get the phone but I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I thought you had messed up because tracking said the phone went to New Jersey. However I finally got it and it's great. Shopping at your site was good also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Quality Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone less than a year ago and it has already bit the dust. I skipped on the Geek squad protection plan and should not have. $400 lesson learned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't download whatsapp... and the When I flipped to use the keypad, the phone will turn off and restart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great phone if you don't want all the technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife who's technologically challenged, or so she wants me to think. She loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Incorrect spellings, No us charger

    Rated 1 out of 5 stars

    European Version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived with no US charger only European outlet charger, and menu words such as “FAVORITES” spelled “FAVOURITES” and “COLOR” spelled “COLOUR” and no way to change to US spelling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Basic phone

    Rated 5 out of 5 stars

    Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great starter for someone who never had a cell phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Old Technology Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I would like to mentioned that this whatsapp does not work with this phone. Nice phone but old technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Basic phone

    Rated 4 out of 5 stars

    good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a user who doesn't need every single bell and whistle.

    I would recommend this to a friend
  • Cons mentioned:
    More colors

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone, blackberry the best. everyone should have on. wish they had more colors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont waste your time on this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone will not let you access the worldapp without asking for an update of the version then it won't let you update. The facebook app won't work right either, I wasted 82.dollars on this phone, and when you try to get help they tell you call blackberry its a phone problem, I called and they want money just to talk to them. I see this phone floating in the toilet

    No, I would not recommend this to a friend
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