Customer Ratings & Reviews
- Model:
- BlendJet 2 - Royal Blue
- |
- SKU:
- 6574153
Customer reviews
Rating 4.2 out of 5 stars with 21 reviews
(21 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Rated 1 out of 5 stars
Nonexistent customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nonexistent customer service. Recalled product and they made product unusable to submit claim 2/2024. No replacement and no communication and it’s 4 months later. Phone number doesn’t work either- just hangs up on you.
This review is from BlendJet - 2 - Geode
No, I would not recommend this to a friendBrand response from BlendJet Team
Posted .Hi Hyewoni,
Thank you for getting in touch and sharing your feedback. I apologize for any inconvenience caused by the recall process. Please rest assured that our primary goal is to ensure that anyone affected by the recall receives a free upgraded replacement base kit promptly.
BlendJet is conducting a voluntary recall in collaboration with the U.S. Consumer Product Safety Commission (CPSC). We have developed specialized replacement base kits for this purpose and are diligently manufacturing and testing them to guarantee complete safety before shipping them out to all affected individuals. We understand the urgency of the situation and are working diligently to replace your recalled unit as quickly as possible.
If you require your BlendJet sooner, if you reach out to [email protected] and mention this review a member of our reviews team will be reaching out to discuss how we can expedite the process and get you back to blending. Please know that your satisfaction is our priority, and we are committed to assisting you further.
Thank you for your understanding, and I look forward to hearing from you soon.
Best regards,
The BlendJet Team


