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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 159 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the V91 128GB (Unlocked) phone's affordability, long battery life, and the accessories that come with it. They appreciate the quality of the camera and the ample storage space. However, some users have concerns about its durability and slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 159 reviews
  • Rated 2 out of 5 stars

    Not a satisfied customer with this purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this phone was the biggest mistake I've ever done in my entire life! Once I had a problem with this phone it never turned back to being a good situation! I also did not like the way things were handled with the Geek squad. My phone has become discontinued and I was not even let to be aware when this was done. I have moved on to a better phone and would not advise the purchase of this phone to anyone else!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the $$

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Good picture. Very nice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    AN AWESOME Upgrade for Free Cell Phone Service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I realized they had a G91 Version of this phone, I purchased this phone to upgrade my old phone that's on the Free Government Cell Service for Seniors. This phone can rock on the same line with the Majors. GREAT Camera, Plenty of hard drive and memory space, Long Lasting Battery (like up to 20 hours), and Dual Sim Slots for 2 phone accounts. Plus and extra external memory card slot for more space up to 256G. CAN'T WAIT TO UPGRADE To The 2022 Version of this model.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reasonably prices smart phone. I would recommend it as a gift too.

    I would recommend this to a friend
  • Cons mentioned:
    Unreliable software

    Rated 1 out of 5 stars

    Horrible! Don't waste your time and money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this phone is totally unrealiabe. I bought it in May 2021 and withithin months I the call, texting and scheduling app crashed and I could not retrieve my contact lists, call or text. I then contacted them for the warrantee to send it. Meanwhile, I bought another one and within a couple weeks the same. The software and reliability of this phone was a horrible experience! Wast if money and time to deal with all of the problems!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great phone for a decent price! I like the fact that its an unlocked phone. This brand is my go to when my phone breaks or if im in between service providers.

    I would recommend this to a friend
  • Cons mentioned:
    Network issue

    Rated 4 out of 5 stars

    Decent for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well, good display, and good reception. The only drawback is I have had to reboot 3 or 4 times a day, it doesn't like switching between towers at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes 2 sim cards for internationals living abroad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter who lives in Mexico and it is working great as she needed to have the US sim card and a Mexican sim card for her Mexican friends who call. This phone takes 2 sim cards allowing her to not have to keep track of 2 phones. Some reviews talked about security issues with this phone, but she hasn't reported anything serious yet.

    I would recommend this to a friend
  • Pros mentioned:
    Accessories, Price

    Rated 5 out of 5 stars

    Excellent phone for low value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you are looking for in a high end phone with a low price. I liked that the box included the case and screen protector and no need to pay additional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good starter phone for my brother. The color is great and smooth. Pictures aren’t as great but he doesn’t take much either way. Good phone

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone looks and easy to use , sometimes it slows down, processor can be little better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Long battery life

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cellphone good camera , excelente batterie life is perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the value. has served me 2 years now and I have almost no issues. not the best for gaming, but great for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive alternative to the other expensive phones out there. Great memory and AMAZING battery life!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it twice in one month. Had problems took it back about a week. They gave me another phone. Had the same problem. They turned off and would not turn on. The Geek Squad couldn't figure it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVES this phone! Didn't get to use very long due then circumstances at home, but was a GREAT phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would have given 5 stars if...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally BLU phone that works and this one works very well. Does as promised with out a hitch. Only thing it needs is NFC and a power delivery fast charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Mobile by bestbuy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excellent services on a prepaid and open line cellphone anytime anywhere easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very decent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical good looking and easy to use. Perfect starter with a decent camera and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great budget phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Packed with decent storage and features considering the price.

    I would recommend this to a friend
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