Customer Ratings & Reviews

Great Bluetooth good quality great for listening to music and talking

noise canellation is good very clear and durable lasting batery life

I've used many bluetooth headsets and this one is by far the most comfortable one that I've ever used. Its very lightweight with easy to reach buttons and good call quality. I've been using this on my commute to and from work instead of connecting my phone to my vehicle so that I could test it in my vehicle and to see how well it did with road noise. I was happy to see that it worked very well, not perfect, but very well. The issue for me, and why I took off one star is that the eargels seem to be designed to sit on the ear and not in the ear. This method makes the headset very comfortable to use, but it also gave me the feeling that it would fall out with active head movements. To its credit, it never did, but I am used to a more sealed fit when using headsets and earbuds and those are usually the inner ear type and they provide better noise cancellation. With all of that being said, I am still very happy with the headset. The comfort is top tier, battery life is excellent. This headset is multipoint, which means you can connect two devices at the same time. It advertises that you can be up to 300ft away from your phone and still connect to the device. That may be the case in an outdoor, straight line situation, but in a house with walls, other electronic devices and interference, I didnt get that much distance. I did remain connected when i went out to the backyard and left my phone in the den, which is about 150ft and is about the max I would ever need. All in all, I really like this headset and would recommend it. It's lightweight, great battery life and connectivity.

Return purchase for my dispatch team. Easy to use. They prefer these over the over head units.

Battery life does not last app confusing Easy to connect to Bluetooth

This is the best earpiece ever. I love that it has noise cancelation

Great headset for communications. Haven’t used it for any music

too much money not enough perks. The bluetooth is not loud enough.

This product has been amazing. I use it while I'm on my Prayer Line and I love how I can mute and not disturb others. It's truly handy when I deliver lessons as well.

Lost my old one. Did get the upgraded one Its awesome!!! Definely recommend, much better than my old one.

Honestly nothing special about this blueparrott.... a little disappointed in sound quality. Not exactly what you expect from blueparrott. For the price I expected way better!!

Works great I got it for my girlfriend and she likes it

The BlueParrott M500-XT Gn Hearing Care Corporation uses AI technology to setup and maintain its many functions. Once, on the road, I became aware of how beneficial it is as a tool for safe and productive driving. First, it is extremely lightweight. Weighing less than an ounce, I feel no discomfort, even after several hours of wear. I can adjust the headset to wear on my right or left ear. It feels fine in either of my ears. I can enjoy a personalized fit, by trying the three customizable eargels. My calls are crystal clear, with no distortion or breaking up of speech. This clarity is produced by the dual intelligent noise-cancelling microphone system that blocks out 93% of road, vehicle, and wind noise. The BlueParrott M500-XT Gn Hearing Care Corporation has 11 hours of talk time and 60 hours of standby time, so that I stay connected longer. I have voice control options and intuitive button placement controlled by AI to give me the best advantages on the road to maintain all of my contacts and listening pleasures, while being focused on driving safely. I am able to stay focused, comfortable, and connected both inside and outside of my vehicle. The BlueParrott M500-XT Gn Hearing Care Corporation can withstand the demands of my day. And it can also withstand the different environments during traveling, because it was designed with IP54-rated protection. I am enjoying using my new BlueParrott M500-XT Gn Hearing Care Corporation while driving or just out and about.

This is a fair product if you are at home or somewhere that has low noise only.

I drove trucks for 10+ years and I used several Blue Parrot devices over time. Normally, they work very well, as designed, but this M500-XT was a disappointment. Sometimes, I could hear the other party, but they couldn't hear me. I had to return it.

This Blue Parrot M500-XT headset is lightweight and simple to operate. It was very easy to initially set up. When I turned it on and paired it with my phone, it connected immediately and pulled up the Blue Parrot app in the Play Store with a prompt to download. After downloading and installing the app It walks through the setup of various options including downloading an initial update. There's four On/Off options on the app home page- SMS Reader, Mute w/boom arm, Voice controls for incoming calls, and Headset status Voice notifications. With the SMS Reader, there is the additional option of having the contact name read out instead of the phone number. When Voice Control is On, you can say Answer or Ignore to incoming calls. I was disappointed to discover that incoming calls are in no way identified by the headset. If you're not looking at your phone, you're answering blind. It would be nice if the headset announced the caller. The Blue Parrot button on the headset has six options to choose from for its function- Battery Status, Mute/Unmute while on a call, Third party app (there's a list of seven mobile apps to choose from that can be connected to, including the 3 majors - AT&T Enhanced PTT, T-Mobile, Verizon Push to Talk Plus), Voice Control, Second MFB(multi-function button for a second paired device), and Answer/End call. The Voice Control commands are limited to- Answer, Ignore, List Commands, Pairing, Connection Status, Battery Status, Cancel. The headset is as I mentioned lightweight and fits loosely over the ear, not in the ear canal. At first I was concerned that it was not secure on my ear, but I wore it for several hours doing chores around the house including bending and reaching and I was happy to find it stays put and is comfortable - probably due to the fact of its loose fit. The eargel is kind of bell shaped with the wide part facing the ear. It can be pulled off and turned around so the narrower part is facing the ear canal. The Blue Parrot headset has 80% noise cancelling mic. Communication is very clear both ways, talking and listening on the headset and for the person you're talking to. Besides the customizable Blue Parrot button, there's the on/off multi-function button and volume up/down buttons. The multi-function button besides On/Off is used for Pairing, Voice Assistant, and Answer/Reject a call. Using Voice Assistant, you can command it to make calls to your phone contacts. Battery life is supposed to be 11 hours of talk time. I had it on for several hours making one short call and fiddling with the options and it only used 2% of its battery life, so the 11 hours seems reasonable. The wireless range is supposed to be 300 feet, but I found that not to be the case, at least not with walls for obstacles. I got disconnected a little over 100 feet from my house with my phone lying on my dining table. Moving the phone from the dining table to a back hall window facing the direction I was walking I was able to get about 125 feet away without disconnecting. So maybe straight line with no obstacles the range will approach 300 feet. Included with the headset is a USB charging cable and a small and large eargel. It comes with the medium sized eargel attached. Overall, this headset is comfortable to wear and easy to operate. Calls are good quality and it has a good quality build. It's designed for people who do a lot of driving for a living, and it seems well-designed and highly functional for that role.

Not enough noise cancelling for driving semi truck

It suckssssssssss. Not worth the money i return one needs to return this one

So I just received my BlueParrott B500-XT headset about a week ago and have been putting it through its paces. I’ve used other BlueParrott headsets in the past and they’ve all been solid products that got the job done for me so I know this headset should be just as good if not better. Inside the box is: * BlueParrott B500-XT headset * Small/Large Earths (Medium is preinstalled) * USB-C Charging Cable * QuickStart User Guide Upon opening the package you will notice that they included the Quick Start instructions printed directly on the box, which is a good thing. It is recommended to download the BlueParrott app from the App Store for iPhone devices or the Google Play Store for Android devices. Once downloaded simply follow the instructions in the app to pair your phone and the headset together. When everything is paired you can tweak and adjust the headset settings to your liking within the app. Before using the headset I double checked the app to ensure it was fully updated as you can update the firmware within the app. On the side of the headset is the Power Button along with the UP/DOWN volume buttons. Underneath the headset is the USB-C charging port. Once I fully charged the headset, I was ready to test it out. All of my calls were crystal clear and those on the other side also stated that my calls were clearer versus other headsets I’ve used in the past. I love the fact that to mute a call, you simply raise the boom arm (mic) in the UP position, and back down to Unmute. The BlueParrott button is a customizable button for: voice control, or muting, as well as push-to-talk. Another great feature about his headset is its long battery life. Though I’ve not been able to fully confirm it, Jabra/BlueParrott claims 11 hours of talk time. Everyone loves longer battery life so this is an easy no-brainer for someone looking for a great headset for hands-free phone calls. Great headset with superior call quality and features. Perfect for anyone on the market looking for a reliable headset while working in an office or driving, such as a delivery person or truck driver.

Connectivity issues when calling and receiving calls, will be returning this item.