Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,610 reviews
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when on sale. Knew nothing sboit Bobsweep and have been very delighted with my purchase. Cleans great with a two pet home (one is a german shepherd). Customer service is very responsive and helpful. Very glad I took a chance on Bobsweep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value on sale if you work with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is an excellent mid-range starter option for anyone considering a robot vacuum. It has definitely helped cut down on the amount of cleaning needed to maintain our house. That being said though, it’s mainly good for daily maintenance, small messes, and clear environments free of low height obstacles. If you have a constantly changing environment with small objects littering the floor or copious amounts of pet hair, I would probably consider a different vacuum with low object detection and pet hair detangling brushes. The app is also very self explanatory and even comes with support videos and part replacement for each model they have. I would not recommend buying it at its full retail price as +$600 can afford you low object detection and pet hair detangling in another male and model. However, on sale around ~$200, it’s one of the if not the cheapest options for a self emptying robot vacuum that performs well for daily maintenance and small messes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dustin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It goes for a long time and does a complete pick up of all the dog hair. This is the best one even better than I robot as far as picking up pet hair. I have not used the wet thing yet, but I will try to use that on the floor eventually. I am very happy with this product and would recommend it to anyone. I am recommending it to my children now as they got new homes. It goes over tile and rugs and rugs in your bathroom too, so it does everything. Then it goes back to its station and cleans itself. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Ive owned it for a month or so

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick setup nice cleaning tool and spare parts, havent tried the mop but im sure Itll scan the same way as the vacumm which isnt bad at all. i dont believe it allows for multiple maps.. only downside in my opinion. i would recommend for new buyers especially when its on sale again!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great robot vacuum!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and operation on cell phone. Bobsweep Dustin was able to map the house and get around the furniture and onto area rugs with ease. It does a great job in vacuuming all my stone floor and carpeted areas.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Hustle free vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floors are always clean. Has a little trouble with its own location. Overall efficiently cleans and scheduling is a nice option

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very impress how is direct it self , also the power it come with when cleaning it self so far worth every penny...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to save time!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Dustin for over a month and the initial results are great. I have 2 labs and they shed more than I would like and are the main reason I was in the market for a robo vac. Dustin is so easy to use and maps right away. I would suggest running the first setup without water so you can later zone where needed. Also pleased to say the app has been getting updated with even more features . Overall Dustin has been keeping my floor much cleaner and dog hair out of my daily life.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Good robo cleaner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automated sweep and mop design it has precise radar and cocerage maping visible through app can be connected to alexa and autonate usage value for money

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as Deal of the Day sale. The item arrived as new but has scratches under the protective film on top of the sweeper. It's intriguing to watch it map out your home, hugging the walls and going between legs of furniture. Unfortunately it doesn’t sweep cleaner than a broom. Walking in bare feet shows its flaws. Even at the discounted 1 day price, it's not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin in Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a Bobsweep and decided to get a second bObsweep for different parts of the house. When Dustin arrived, he was smaller than Bob and only had one brush. I thought, "I don't think he's going to be able to handle our country farmhouse with 5 dogs and 2 cats." But he has amazed me with his power and efficiently. He can handle the tough jobs!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Our first robo vac

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. Only had it less than a month but it’s a smart little machine and the support people have been great (had a couple little issues that they told us how address and now we have no issues). This is the sort of purchase that I’d have to re-review a year from now since that’s when I’m assuming any real issues may start to arise, but so far it’s such a nice thing to have around the house with a dog that sheds like crazy. The MSRP price is incredibly steep, but on a good sale, I’d highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’ amazing! It saves my time and keeps the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Absolutely rocks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knows where it's been and where it needs to vacuum, so does a really good job. Self emties, so is very low maintenance. Best investment in a while

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Choice on Sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I do like the bin where it auto cleans itself. Very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BObsweep Robotic Vacuum is such a time saver.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "BObsweep" robotic vacuum and wet mop, or Dustin as we like to call him, has helped us save so much time. Not having to worry about the very time-consuming sweeping and mopping of our laminate floors has allowed us to spend more time doing the things we enjoy. I love how I can monitor and control Dustin over the WiFi instantaneously with the 'BObsweep' Android and iPhone app. If you don't have time to check on BObsweep, you can schedule when and how he operates, including vacuum strength and mopping depth. At a lower price than all the others that I looked at with a wet mop feature, none was priced competitively low and worth every penny. I would definitely recommend you consider checking out 'BObsweep' when choosing your next vacuum companion. - Ryan R.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    Dustin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose good job pf vacuuming hacent tried moping yet. When setting up was fairly easy, did good job of mapping cleaning areas

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Yeah…that’s a hard NO!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright so before we get started, let me give you some background so you can decide if you are on the same boat as me. My house has both hard floor and carpet, although I only used this in the hard floor area (it struggled in carpet so I just decided to vacuum myself in the rooms). I also own a golden retriever and have two toddlers. So suffice to say, there’s a lot of pet hair and dirt that needs to be cleaned. The first day I used this robot vacuum, I was pleasantly surprised at how quiet it was. It took it a bit over an hour to clean all common, hard floor areas and it did it quite well. Even the self emptying wasn’t as loud as the previous Roomba I had. The problem was what happened after. Problem 1. And again, if you are not on the some boat as me (pet owner) this may not apply to you. The roller/main brush was constantly tangled with the dog hair. So every two days I had to open the Dustin and manually clean it. was quite annoying as if I didn’t do this, it would not clean as well and would even get stuck. This is supposed to be a “hands off” type of thing but if I wasn’t constantly on it, it would not do its job properly. Problem 2. It’s mapping software is the easiest thing to get confused. Again, check if you are on the same boat as me (I got 2 toddlers). Whenever one of my kids would leave something out of place, say a shoe, a big toy, or whenever we would move a sofa by a couple inches or something, the robot would get confused. When it does, it doesn’t know where it is so it either just stops cleaning altogether (super annoying) or tries to find its base. It was hella funny (and annoying) to see it run pass its base a few times while searching for it. It would eventually stop altogether and then I’d have to rescue it and take it to its base again. If you are not on the same boat as me and your cleaning is minimal/ have no pets (or wife lol) shedding hair and don’t mind having to rescue your robot every so often, then yeah by all means, if you get it mad cheap like I did give it a chance. PS. If you are currently having the navigation problem, I found that eliminating the map helps. You’ll have to eliminate your map every so often though… I added a picture of all the times it has given me an error this week..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bobsweep

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ❤️is a really good vacuum I don’t have to worry about broom anymore. I’m so glad that I bought it is the best vacuum that I ever have. Clean all the space and also mopped the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying our first Dustin, we now have a BoBsweep on each floor. We would have never thought this is how we would make retirement easier.

    I would recommend this to a friend
Sponsored