Customer Ratings & Reviews

Posted 1 year ago

Hi DWgirl, thank you for sharing your feedback on your Bosch dishwasher. We're glad to hear that you like the look and flexible racks. Regarding the wet interior, this is normal as our dishwashers feature PureDry™- an energy-efficient, closed drying system that doesn't draw in outside air or utilize an exposed heating element. We're sorry to hear about the door attachment issue with the replacement unit, and we appreciate your patience in resolving it through our service team. If you need further assistance or have any questions, please don't hesitate to reach out to us. Thank you for choosing Bosch.

Posted 1 year ago

Hi JoshS, we're sorry to hear you're not getting the best drying results from this dishwasher model. Here are some tips that should help:

1) Fill the rinse compartment with Jet-Dry.
2) Adjust rinse aid to dispense amount according to the water type in your area.
3) Use Heavy, Auto or Normal cycle(s) with Sanitize or Extra-Dry option(s)

If you have any additional questions, please feel free to call our Customer Support team at 1-800-944-2904. Thank you.

Posted 10 months ago

Hi MrJames, thank you for sharing your experience with your Bosch dishwasher. We’re sorry to hear that the cleaning performance has not lived up to your expectations. Your feedback is very important to us. If you have questions or need assistance, please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We're here to help!

Posted 1 year ago

Hi RaymondJ, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.

Posted 11 months ago

Hi Jefafa, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help: 1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.* 2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results. 4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional assistance. Thank you.