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Customer Ratings & Reviews

Your price for this item is $3,599.99
The comparable value price is $3,999.99

Customer reviews

Rating 4.6 out of 5 stars with 457 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 800 Series 20.5 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator, especially its design, ice maker performance, and quiet operation. Many appreciate the refrigerator's capacity, overall performance, and size, noting its ability to keep food fresh for longer with great lighting and temperature control. The primary concern expressed by some users is the refrigerator's susceptibility to fingerprints on its surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 457 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Love, love, love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about this refrigerator. I am quite picky about the design of the fridge. When I saw this fridge online, I knew that I had to have it. Things I love about: counter-depth, sleek and clean exterior (no handles and both water dispenser and ice maker are inside), adjustable glass shelves and LED lighting in the fridge, super super quiet, love the middle drawer that keeps my fruits and veggies fresh (old fridge was french door also but did not have the additional drawer). Only negative experience I had was the delivery, but it has nothing to do with the fridge itself. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One fridge to rule them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about 5 weeks now and I really like it. I like that it’s a little taller than it’s competitors filling in the gap from the top of the fridge to both of the cabinets nicely. The ice maker is awesome. Our previous fridge was basic, we made our own and eventually stopped. Plenty of ice and it’s a perfect shape. The ice scope as cheesy as I thought it was is actually pretty handy. Haven’t had a chance to rearrange the shelves in the fridge as we’ve just moved but haven’t had any issues storing food. The flex door is really nice. The fridge is super quiet only hear it when it’s queueing up a new batch of ice. The handle less design is cool. It has a clean and modern look to it. The only downside is and it’s a minor gripe, it shows fingerprints. Honestly though, I’d take solid reliability over no fingerprint marks any day. If I had to do it all over again, I’d still pick this one. It’s pricey but we’ll worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance, Noise level

    Rated 5 out of 5 stars

    Could not be happier with this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever! My previous one was the same size, but this Bosch is designed to be efficient and holds a lot! The ice maker is a dream—solid ice (even grandma noticed), easy access, and high output. Water dispenser inside takes up no space, has worked perfectly with no dripping, and allows for a smooth, easy-to-keep-clean exterior. The refrigerator is very quiet and using the adjustable-temperature middle drawer is keeping my produce fresh at least twice as long as the Samsung we had (which was junk from the beginning). I wasn’t sure I’d like the type of handles it has, but they are easy and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker performance, Noise level

    Rated 5 out of 5 stars

    Ultra Clean Bosch 800 Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extremely well made product. Replaced a GE that came with the home and hated. This Bosch is well made and well laid out inside. I was surprised that it fit everything considering the size but it did. The interior takes advantage of every available area by using drawers and shelves. Did I mention quiet. I had yo open it yo make sire it was working. It makes plenty of ice and much better than having a water / ice maker in door. I hated the indoor, because it always looked dirty and made a ness down the front. Not now the interior has the water disperser. Once you push through the water a few times it wont drip it will stop. There are only two things that i would have Bosch do, 1. Make a better stronger drawer in the upper main compartment its a little flimsy. Kids might break it as its not a heavy plastic. 2. Make yhe right main door a little smoother you really cant open it with the other one closed its rough. Other than that i still gave it 5 stars as the rest overshadows the 2 minor inconveniences. Oh, i see people complaining about the hand marks. They all do it trust me but this one isnt bad at all and if you go onto Norwex website and order their bacteria free microfiber cloth and swipe it once its clean without all the chemicals. Enjoy it, its a well made refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker performance, Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge. Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks amazing in our kitchen. Perfect counter depth and is very sleek with no handles. Works great. Holds a large amount of ice and the filtered water is great. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT a paid review!!! I did a lot of research over the course of a year before buying this refrigerator. I have had it for 2 months now. I want to start by saying- I love, love, love, my new Bosch refrigerator! I was worried because my last refrigerator was 27 cu ft. This one is only 21. WIth that said, everything plus more fits in it. It feels larger. It fits in my kitchen space perfectly. The shelves and doors are spacious. The middle drawer gives super-easy access to our lunch meats/fruit/veggies. Also, fruits and veggies last so much longer, I am now saving money on food. The only problem I have had is the internal water dispenser has been dripping. Bosch connected me with service and hopefully, that will be taken care of soon. I do prefer the sleek clean look with no ice/water in the door. The icemaker felt slow at first, but once the drawer bucket is filled it stays full. In fact, we have to use the app (which is handy) to turn it off once in a while because it can get too full. When super full, some cubes fall through the back when you pull out the drawer. They are easy to get but it is a pain to get under the drawer. The last thing I didn't realize until the refrigerator was in my kitchen is the side of the refrigerator. I was pleasantly surprised. The texture is smooth and not rough and bumpy like most other fridges. It is a gray/silver sleek-looking color and blends in well. Great quality, the extra $$$$ spent for this brand was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the refrigerator for a month. If someone want a quiet refrigerator, this one must be the top of the list. On top of that, I can control temperature with my phone, and it sends warning if the door is open. I highly recommend you to check inside before moving it in house. I had to replace it as one drawer was broken, which I found it after it was installed and deliverer left.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    A Counter Depth Fridge with Winner Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Bosch unit. We were pleasantly surprised with the overall space on this counter depth unit. Best features: the ice maker is a winner. Plenty of ice making capacity - so much so that we turn it off from time to time. This brings to mind another feature we like a lot - the ability to change its settings from the phone app for it. Very satisfied with our purchase!

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi AbbyD, thanks for your review! We're so glad you're loving the features of your Bosch counter-depth refrigerator, especially the ice maker and the convenience of the Home Connect app. It's great to hear you're so satisfied with your purchase! BoschAppliancesUSA

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous Bosch refrigerator! Sleek clean design!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I love our new Bosch refrigerator! This sleek no handle design is was pulled me in right away! The freezer space is surprisingly very big with multiple compartments, the top part is nice as well with a second row divided from the main compartment. I was between this and kitchen aid, but the clean look from the outside is what sold me, I love that the ice and water is all retrieved from the inside of the fridge and that there is no brand name on the outside so it can literally go with any other appliance in your kitchen! Connect to your phone and adjust the temperature controls! We picked the counter size so it wouldn’t stick out so much from our cabinets and so glad we went this route! 5/5 recommendation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A perfect fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and so far is the answer to my needs. With consideration to the required measurements, Bosch is the only counter depth refrigerator that fits the size requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I Love, Love, Love this Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy we purchased this beautiful spacious Bosch Refrigerator! Even though the dimensions are smaller than my previous one, the way the shelves are designed, there’s actually more space for food items! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quiet fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at 30+ Refrigerators, originally went with a KitchenAid, returned it and got this Bosch 800. So far, we are impressed to say the least. The lighting levels on the inside are adjustable which I have never heard of for a fridge. Clean a crisp lines and the fridge fits perfectly in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Ultra High Quality Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the refrigerator 2 days and I am Absolutely 100% satisfied. The layout in the box is perfect due to the adjustable shelves. For a counter-depth box it has lots of room. The freezer drawers keeps things nicely organized. Great not having the water/ice on the door gives it a sleek look as well as the recessed handles. BestBuy team is coming today to install the water line. Purchased this product sight unseen and very thankful & pleased to say the least. Delivery was PERFECT!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great refrigerator with a few flaws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have had this about a week. The pros: It is a very roomy refrigerator with a lot of space in the doors. Compared to other models it has a lot of different ways to program it. I like the flexibility of the middle drawer. I prefer the sleek look as opposed to water and ice in the door. I like the fact that the inside seems very cleanable and you have many ways to fit the shelves. So far so good. The cons of this refrigerator: The deli drawer sticks and is hard to open and close. As well for an expensive refrigerator that drawer is flimsy. The outer steel is fragile and can be dented so be careful. Again, a strange overlook for a well built and conceived refrigerator. Lastly you need to be careful to close the doors. It's very easy to leave these open. They do not have as much suction, again an odd design flaw for an expensive refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Modern , Sleek look with lots of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It looks modern and sleek. Our old refrigerator was regular depth and this one is counter depth. It has more inside space than the old one. It does show fingerprints but it is possible to open without making them. Just don’t expect kids or husband to learn how. I just make it part of my morning routine to wipe them off. It is a bit expensive for a refrigerator but if you can manage it you won’t be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Nice, but expensive, and flawed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three stars because it’s too expensive to not be perfect. The roll out tray in the main fridge is cheap. It feels way out of touch with the rest of the refrigerator. It’s clunky to open and close, and doesn’t have a smooth feel to it. The finish scratches incredibly easily. My last fridge with the stainless steel finish was covered in magnets and didn’t scratch as badly as this one has done in about a month. There are also finger prints all over it. This definitely wasn’t the right fridge for a family with small kids. It is quiet and seems to be efficient, and I’m a huge fan of the dual compressors, which is why I bought it in the first place. But it’s entirely too expensive to have these flaws.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hello, thank you for your review. We appreciate your feedback and have forwarded them to our design team for their review and consideration. BoschAppliancesUSA

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pick this first and dont worry afterwards.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, very nice capacity in fridge. High quality upgraded from a cafe that we had issues with that. We had to return this fridge, really, as the one we had to go through four fridges to get to this one. They don't make fridges like they used to nowadays.This one really is quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching all significant refrigerator brands, the Bosch fulfilled our needs. Nice sleek look. No handles sticking out. Ergonomic shelving and drawers. Fresh filtered watered tucked off to the side and not on the door. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Beautiful piece of functional kitchen art

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It's a beautiful work of kitchen art that works fantastic and looks amazing. (Wifey says if she could identify as an appliance she might marry it.) We can't help but look down on fridges with handles that stick out and water/ice on the outside!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek fridge. It’s quiet. It’s more for couples or small family since spce is limited compared to other fridges anyhow this fridge perfectly fits our newly built home. No other fridge can fit the space since it’s small I dont like fridge which comes out from the wall doesn’t look good! When we received it it has some dents and scratches so best buy will fix it today and change the door panel.

    I would recommend this to a friend
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