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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,549.99

Customer reviews

Rating 4.5 out of 5 stars with 335 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the 800 Series dishwasher's superior cleaning performance and quiet operation. The convenient third rack is also a popular feature, allowing for efficient loading. While some users note the dishwasher's capacity is smaller than previous models and that cycle times can be lengthy, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 335 reviews
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not so sure about this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to have a service call. 3 weeks. Its quite...but the quality is lacking. Dont expect this from Bosch products...my 3 Bosch diswasher.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, thank you for your review. We're sorry to hear about the trouble you have had. Thankfully, Bosch products include a warranty to protect consumers against repairs during this period. We look forward to resolving this. Please feel free to reach out if we may assist further. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Lemon or Bad Design?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this dishwasher! I had the dishwasher for less than two months when it suddenly stopped working mid-cycle. Bosch technicians are only available during week days from 8-5. So scheduling an appointment was inconvenient. The technician assumed Best Buy hadn't installed the dishwasher properly and was expecting an easy fix. If that had been the issue, she would have "had to" charge me, because Bosch technicians "do not do installations." But in fact, there was a mechanical problem; something wrong with the machine itself. The technician didn't have all of the parts needed to fix the issue, which meant having to schedule another appointment. And even though she was going to be at a training the following week, Bosch refused to assign another technician or give me the approval code to have one of their "partner technicians" fix the dishwasher. So I had to wait another two weeks before the Bosch technician could return. After switching out the three electronic components of the dishwasher for absolutely new parts, the dishwasher still would not turn on. The technician explained that Bosch has recently added a third electronic component to their latest dishwasher, and this is the part that is malfunctioning. She said the issue I am having with my dishwasher is NOT the first time she has seen this. Now I am waiting to hear back from Bosch about replacing my dishwasher.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi PaulineW, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use the dishwasher. Not sure where to pt the liquid detergent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor qualty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the washing cycles are good, the door is flimsy. In addition the cycle "on" light is not projecting correctly. Had repairman try to fix it, but it's still not right. Poor CS from Bosch. Poor BBB rating as well.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi WilliamN, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. If you have questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    The dishwasher is dead on arrival

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher has broken door on arrival. The Best Buy installer made pictures and requested replacement

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi LevS, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance is needed with your dishwasher. Please know we're here to help. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been more than a year since we bought this dishwasher. So I feel comfortable to write this review. This is our first BOSCH. It is an excellent dishwasher. Really very quite. It has big capacity and because the shelves are adjustable, you can put in some tall vessels inside it as well. I absolutely love the tray for cutlery. The dishwashers cleans very well. I normally rinse an item gently and put it in. Unless you have some hard food sticking in a dish real good, the dishwasher will clean it. The stains in tea cups also come off nicely, unless, the stain has been sitting there for a while. I run it in Automatic setting and it runs for nearly two hours. I am not sure if that can be changed...perhaps it is written in the manual that I have not read. Overall, I am very happy with the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 4 out of 5 stars

    Good, but not quite great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent dishwasher. The 3rd rack is a cool idea, but could have been done better than what this unit has. It does a pretty good job of cleaning the dishes, but some of our past dishwashers have done better. The dry cycle isn't great - it generally leaves quite a bit of water on things. Very quiet operation; depending what dishes are in it you can barely tell it's running. Our biggest complaint would be that the "running" indicator light turns off at the end of the cycle, and after that there's no lights or anything to tell you whether the stuff inside is clean or dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Super Quiet, But Smaller & Lacks Some Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, we love Bosch! We had a 500 series that lasted for 10 years, and would probably had gone more if our main pressure regulator hadn't given out. This unit is even more quiet than the last! It does a beautiful job on the dishes. The fingerprint proof surface is exceptional! What we don't like: -No physical "Half Load" mode. You have to connect to an app in order to access that mode. -Interior is much tighter, and not as many dishes can be loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Super quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job although it has smaller capacity than our previous Bosch dishwaher. Very quiet. The touch controls are confusing and flimsy . Almost too sensitiveto the touch. Hindsight I would have preferred buttons. Love the third rack

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Happy wife dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation took about one hour and installers were very professional and knew what they were doing. The dishwasher itself was advertised as quiet and it lives up to that. Only way I can tell if it’s still running is the red light on the bottom right. It is also advertised as working well on stuck on food. It has also worked very well there too the satisfaction of the real critic of the last dishwasher. The third row flatware rack is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Top quality, quiet, efficient and great cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible dishwasher in terms of cleaning power, efficiency, and build quality. I was disappointed when our 11 year old Bosch dishwasher broke down. However, this new machine has made me realize that the old one was ready to go. Just like our previous one, this runs very quietly and sometimes I need to look for the red light on the floor to see if it's on. Unlike our previous one, this machine is Internet connected which provides a great deal of information about water and electrical. The app also helps us pick the correct cycle with the "smart start" feature, and provides an alert when the cycle finishes. This machine allows for 4 zones to be identified on the bottom rack for light, regular or heavy cleaning which is useful for cleaning stuck on food like oatmeal. The only downside is I can't figure out how to run the "half load" from the physical buttons on the machine, but I can choose it on the app so that's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dishwasher. What I love about this dishwasher is how quiet it is. I can run this thing and you can't even hear it running. The one I had before sounded like a jet airplane taking off. On the downside is the price, for $1,400 gets you ultra quiet dishwashers like this, but for the $600 price range you can still get a really nice dishwasher that is quite. On the other hand I bought this dishwasher specifically for the Crystal Dry feature, which is really cool technology and really does dry the dishes really well, so I can't complain about that. The other selling point for me was how the dishwasher has a tub underneath in case of any leaks, so that is a great benefit and what really sold me on this dishwasher since I know it won't cause water damage in my kitchen. So I look at the additional cost as an insurance policy that prevents waster damage. Not to mention it cleans dishes REALLY well. One thing that is not so great is the "smart" features. You have to download the app to use the Delay Start feature (which is not really needed anyway since it is so quiet) but the app REALLY does not work that well. I am work in I.T. as a cyber security engineer and I couldn't get the dishwasher added to the phone. For $1,400 I would expect a better working app, especially since some of the controls can ONLY be done through the app. However, I expect this to improve over time as the software engineering team at Bosch gets a User Story created to work out the bugs. Overall great dishwasher and gets a 5 star in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Bosch Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher does an excellent job washing and the crystal drying is exactly what was needed - a drying that ensures everything is dry, especially plastic containers. It is extremely quiet. The only negative is with the top controls you can’t tell if the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Does and excellent job quietly cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we really like our new dishwasher. It's very quiet and it does an excellent job of cleaning our dishes. I have mixed feelings about the lowest rack. I don't mind having the silverware and utensils on the very top, but by not using the basket that comes with the dishwasher for the silverware, we're left with a big, awkward space in the bottom rack. If we use the basket, we're left with a very top rack that doesn't hold much because it's very shallow. I don't want to take off a full star for that, but it's definitely a design flaw that Bosch should consider in future models.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi TAlbany! Thank you for your review! We’re glad to hear that you like your new Bosch dishwasher and that it performs quietly and effectively. We appreciate your feedback on the rack design as it's valuable to us for future improvements. If you have questions or need assistance, feel free to reach out to our customer care team at 1-800-944-2904 or [email protected]. Thank you for choosing Bosch! BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Well Worth the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously looked at dishwashers and shied away from Bosch due to the price. The old saying "you get what you pay for" is very true in this case. The dishwasher gets my dishes so much cleaner than my old dishwasher, and it's whisper quiet. It's so quiet the include a red indicator light to show when it is running, otherwise you would never know. The dishwasher was easy to pair with the Bosch app. Now I can change cycle settings and start my dishwasher through the app if I like. It can even be paired with Amazon Alexa or Google! Best Buy was offering a deal that included free delivery and free installation. Once you factor in the different payment and financing options offered, I couldn't turn down the offer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 2 out of 5 stars

    Burning odor and rusty knives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher in August 2023. Since the first day, the dishwasher has emitted a burning odor that occurs at approximately the same point in each use/cycle. The odor persists even a t the end of the cycle, when the door is opened and dishes are unloaded. We had a Bosch certified repair tech come and check out the machine; they could not find any problems with the machine, and he “reassured” us that the dishwasher would not catch on fire. Also, the dishwasher consistently leaves food particles and rusty marks on knives. Supposedly you can load the dishwasher without pre-rinsing; but we have to examine every knife as we unload and either hand wash or clean with steel wool to remove the rust stains. The machine otherwise cleans and dries well and is quiet during operation. However, never again will I buy a Bosch dishwasher

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi EllenC, thanks for sharing your review. We're truly sorry to hear about your experience with your Bosch dishwasher. Your safety is our utmost priority, and our customer care team is here to provide support in such matters. Please contact us at 1-800-944-2904 so we can schedule a diagnosis with a certified Bosch technician and address your concerns. We appreciate your valuable feedback and thank you for choosing Bosch. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Decent option with lots of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 40 year old dishwasher died so we travelled to Best Buy to get another. We are Total members, so it's worth it to us for the added warranty we get through the Total program to purchase through Best Buy. Dishwasher does a good job cleaning. You have the option to control the power of the wash by zones, which is cool if you have pots and pans to wash. The racks that hold the items are all slanted, which sometimes makes it difficult to load the dishwasher with items that do not fit into those rack spaces like mixing bowls or larger storage containers. This dishwasher is very quiet. They have an LED light that shines on the floor to let you know the dishwasher is working. Unless water is draining out into the sink drain, I would have no idea it was even running. The one big negative is the drying capabilities. If you run the normal program, the dishwasher doesn't use heat to dry. The inside of the dishwasher is stainless, and it cools off quicker than the dishes so the condensate forms on the side walls and runs down to drain out. This is okay for anything not plastic, but in our experience anything on the 3rd row is completely wet when the cycle ends (about 2.5 hrs), and anything plastic is still wet. We've tried everything we can, including selecting "Sanitize" function, but I would still say it's not great. It's tough to wait 2.5 hours and still have to dry some of the items you're taking out. If the lack of drying doesn't bother you I would recommend getting the Bosch. Otherwise, I would lean towards Kitchenaid.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New Way to Cleaner Dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Bosch dishwasher. This Bosch dishwasher is a work horse. My dishes come out cleaner and drier. About one-half of the tines in the lower racks are slanted. These slanted tines allow the water to roll off. With less water left on the dishes, they dry more completely. The racks can be easily customized to accommodate larger items. The third rack at the top of the dishwasher can hold knives, forks, and spoons. All of the cutlery in the third rack comes out sparkling clean. The stainless-steel tub is left shiny and clean after all the dishes have been washed. It is the quietest dishwasher I have ever owned. I am glad that I purchased this dishwasher, and I am completely satisfied with my new Bosch Dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Reliable, Deep Clean, Quiet, Well Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reliable washer. Very quiet. Absolutly no problem cleaning or drying unless water puddles in a right side up cup. Nice stainless steel construction. No problem with heat. Bosch Home Connect/wifi, floor time light are some of the features that have been more useful than expected. Considering Bosch for all future appliance needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Not a Gimmick, PowerControl Spray Arm is Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 5 year old GE that died. My old washer was ok, but it is very noticeable how much better the Bosch 800 is. First it is very quiet, can barely hear it running standing next to it. The dishes come out are very clean, the racking options are nice as I am able to fit a wide variety of dishware all at one. The power control spray arm is not a gimmick and is very useful. It is nice being able to put heavily soiled pots and pans in one or more of the 4 zone, dishes in any other zone, and customize each of the 4 zones to more aggressively wash the bakeware but be gentle on regular dishes all in the same load. Also since there is no exposed heating element on the bottom, dishwasher safe plastics can go on any rack without getting melted. The crystal dry I would say works very well but is not perfect. My only concern is the door latch, I am not sure how long that will hold up over time, but since it is a latch hopefully it is simple replacement if needed in the future. Overall had this dishwasher for about 2 months and very pleased with its performance. It seems like I can load more dishes, including a wider variety of pans and bakeware, into a single cycle than my old dishwasher and everything comes out very clean.

    I would recommend this to a friend
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