Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,549.99

Customer reviews

Rating 4.5 out of 5 stars with 369 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the quiet operation and excellent cleaning performance of the 800 Series 24" Top Control Smart Built-In Tub Dishwasher. The third rack is also a popular feature, and users find the dishwasher easy to use. However, some customers have noted concerns about the dishwasher's capacity, cycle time, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 369 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwahing machine

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet.You can't even hear it working/washing. Very satisfied with rhis choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bosch 800: Not loving it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love the Bosch 800 series like I hoped I would. After the first load, we didn’t open the door right away, and the some of our dishes and glasses had areas of what appeared to be black mold. The moisture in the DW while the door was shut evidently caused this. Not good at all. It is a bother to have to prop the door open after each load to avoid moldy dishes. And I got the handle so I could hang a towel…It does not look good w/the door always propped open. PLUS, the tynes are angled so the way you have to put the dishes & cups angled so water runs off them. But this is an awkward & quite different way to load. It doesn’t seem to allow loading nearly as many dishes, etc., as I normally wash at one time. One also needs to actually watch a video on HOW TO LOAD the BOSCH just to load it correctly. And the top (3rd) rack doesn’t clean quite as well as I had hoped. For the price, I would think these features would work seamlessly.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi BlueRidgeGirl, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the operation of your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bosch 800 Dishwasher

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Quiet. Much quieter than the Model 300. Even more important it actually dries the dishes using an advanced drying system, unlike some models. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not so sure about this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to have a service call. 3 weeks. Its quite...but the quality is lacking. Dont expect this from Bosch products...my 3 Bosch diswasher.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, thank you for your review. We're sorry to hear about the trouble you have had. Thankfully, Bosch products include a warranty to protect consumers against repairs during this period. We look forward to resolving this. Please feel free to reach out if we may assist further. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Lemon or Bad Design?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this dishwasher! I had the dishwasher for less than two months when it suddenly stopped working mid-cycle. Bosch technicians are only available during week days from 8-5. So scheduling an appointment was inconvenient. The technician assumed Best Buy hadn't installed the dishwasher properly and was expecting an easy fix. If that had been the issue, she would have "had to" charge me, because Bosch technicians "do not do installations." But in fact, there was a mechanical problem; something wrong with the machine itself. The technician didn't have all of the parts needed to fix the issue, which meant having to schedule another appointment. And even though she was going to be at a training the following week, Bosch refused to assign another technician or give me the approval code to have one of their "partner technicians" fix the dishwasher. So I had to wait another two weeks before the Bosch technician could return. After switching out the three electronic components of the dishwasher for absolutely new parts, the dishwasher still would not turn on. The technician explained that Bosch has recently added a third electronic component to their latest dishwasher, and this is the part that is malfunctioning. She said the issue I am having with my dishwasher is NOT the first time she has seen this. Now I am waiting to hear back from Bosch about replacing my dishwasher.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi PaulineW, thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use the dishwasher. Not sure where to pt the liquid detergent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor qualty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the washing cycles are good, the door is flimsy. In addition the cycle "on" light is not projecting correctly. Had repairman try to fix it, but it's still not right. Poor CS from Bosch. Poor BBB rating as well.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi WilliamN, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. If you have questions or concerns, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    The dishwasher is dead on arrival

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher has broken door on arrival. The Best Buy installer made pictures and requested replacement

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi LevS, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance is needed with your dishwasher. Please know we're here to help. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE! BEST DIUSHWASHER EVER OWNED!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard much about the quality of Bosch dishwashers but never bought one until I purchased this one. This is a cut above every other dishwasher I bought in the past. It is excellent in every way--washing and drying, the sound level, the light indicators for when it is in use, not to mention the upper third rack! I am sorry I waited this long to buy from Bosch!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack
    Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Having second thoughts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Bosch dishwasher owner I was excited to purchase an 800 series when we moved into our new home. Unfortunately the excitement waned quickly. In my opinion it isn’t as user friendly as my older model. It seems that all manufacturers would rather you use an app to control their products than just pushing a button. The control is clumsy and over sensitive. Difficult to switch modes, unnecessary complicated. The other issue I have is that the inside of the washer never completely dries. It’s always wet. The old model was completely dry when the cycle ended. It can’t be good that it’s always wet. It does clean the dishes well and the third rack is a nice feature. It comes with a conventional flatware basket but there’s no designated place for it. Overall I wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, thank you for taking the time to share your feedback with us. Your input is incredibly valuable as it helps us enhance our products, customer service, and overall user experience. Bosch dishwashers are designed with condensation drying technology, prioritizing energy efficiency and hygiene. This method is more energy-efficient and hygienic compared to traditional heating element drying. Additionally, because Bosch dishwashers don’t use a heating element, you can safely place plastics in the lower rack without worry. It’s normal to see water on the interior walls at the end of a cycle. If you have any additional questions or concerns, please call our Customer Support team at 1-800-944-2904. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Controls

    Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet and cleans well. It’s spacious and can fit a lot in it. My only complaint is the control board. Mine at least is very hard to switch between modes. Often I have to keep turning the unit on/off before it finally lets me change modes. I don’t know if that’s just me or not but it’s incredibly annoying. Other than that it’s an A+ dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Bosch is Best!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! Does a phenomenal job on the auto cycle without adding optional sanitize or crystal dry power. So quiet, I’m glad for the red light floor projection so I know it’s running. I love the third, top rack I didn’t know I needed! The WiFi enabled program sends a message when the cycle is complete. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Excellent dishwasher

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been more than a year since we bought this dishwasher. So I feel comfortable to write this review. This is our first BOSCH. It is an excellent dishwasher. Really very quite. It has big capacity and because the shelves are adjustable, you can put in some tall vessels inside it as well. I absolutely love the tray for cutlery. The dishwashers cleans very well. I normally rinse an item gently and put it in. Unless you have some hard food sticking in a dish real good, the dishwasher will clean it. The stains in tea cups also come off nicely, unless, the stain has been sitting there for a while. I run it in Automatic setting and it runs for nearly two hours. I am not sure if that can be changed...perhaps it is written in the manual that I have not read. Overall, I am very happy with the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 4 out of 5 stars

    Good, but not quite great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent dishwasher. The 3rd rack is a cool idea, but could have been done better than what this unit has. It does a pretty good job of cleaning the dishes, but some of our past dishwashers have done better. The dry cycle isn't great - it generally leaves quite a bit of water on things. Very quiet operation; depending what dishes are in it you can barely tell it's running. Our biggest complaint would be that the "running" indicator light turns off at the end of the cycle, and after that there's no lights or anything to tell you whether the stuff inside is clean or dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Bosch 800

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a top model Samsung dishwasher that failed after two years and I had to repair multiple times. Been researching Bosch for years, relying on consumer reports rating this as the top model. On my Samsung, the racks rotted away and stopped working again after 5 years and I finally pulled the trigger and bought the Bosch 800. Drying is excellent, it is near silent, and best of all, it works. Only had it a month but I'm very satisfied so far. If I put a peanut butter covered knife on the top third rack in my Samsung, it wouldn't be able to clean it but on the Bosch, it comes out immaculate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Super Quiet, But Smaller & Lacks Some Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, we love Bosch! We had a 500 series that lasted for 10 years, and would probably had gone more if our main pressure regulator hadn't given out. This unit is even more quiet than the last! It does a beautiful job on the dishes. The fingerprint proof surface is exceptional! What we don't like: -No physical "Half Load" mode. You have to connect to an app in order to access that mode. -Interior is much tighter, and not as many dishes can be loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack
    Cons mentioned:
    Capacity, Controls

    Rated 4 out of 5 stars

    Super quiet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job although it has smaller capacity than our previous Bosch dishwaher. Very quiet. The touch controls are confusing and flimsy . Almost too sensitiveto the touch. Hindsight I would have preferred buttons. Love the third rack

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Bosch dish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet- cleans well.cleans silverware on third { top} rack.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bosch Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher I have ever owned! It is so quiet that I don't know it's on! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dishwasher. What I love about this dishwasher is how quiet it is. I can run this thing and you can't even hear it running. The one I had before sounded like a jet airplane taking off. On the downside is the price, for $1,400 gets you ultra quiet dishwashers like this, but for the $600 price range you can still get a really nice dishwasher that is quite. On the other hand I bought this dishwasher specifically for the Crystal Dry feature, which is really cool technology and really does dry the dishes really well, so I can't complain about that. The other selling point for me was how the dishwasher has a tub underneath in case of any leaks, so that is a great benefit and what really sold me on this dishwasher since I know it won't cause water damage in my kitchen. So I look at the additional cost as an insurance policy that prevents waster damage. Not to mention it cleans dishes REALLY well. One thing that is not so great is the "smart" features. You have to download the app to use the Delay Start feature (which is not really needed anyway since it is so quiet) but the app REALLY does not work that well. I am work in I.T. as a cyber security engineer and I couldn't get the dishwasher added to the phone. For $1,400 I would expect a better working app, especially since some of the controls can ONLY be done through the app. However, I expect this to improve over time as the software engineering team at Bosch gets a User Story created to work out the bugs. Overall great dishwasher and gets a 5 star in my book.

    I would recommend this to a friend