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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the QuietComfort® 25 Acoustic Noise Cancelling Headphones for their exceptional noise cancellation and comfort. Many users find them lightweight and comfortable to wear for extended periods, making them ideal for travel. While some customers feel the headphones are expensive, they often express that the quality and performance justify the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,129 reviews
  • Rated 5 out of 5 stars

    The noise cancelling device is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best on noise cancelling. I owned a prior Bose noise cancelling for more than 9 years. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones, considering they are Bose, they were a great bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to block out noise at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to block out the unnecessary noise of people talking at work/office atmosphere when ear buds couldn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Noise Cancelling!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones as a gift for a friend but when I tried it I had to get one for myself too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I got for my boyfriend, he loves them. I would most definitely recommend Best Buy to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great!! My only problem is that when the battery for the noise cancelling is going out it just stops producing sound and you have to switch the non noise cancelling to get sound back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But wish I had waited another month for the wireless but I had no idea they were going to be coming out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NC Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These provide great sound and very good noice cancelling. They are also very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great no problems at all with it, am pleased with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long flights have turned into a total bliss, truly a must buy. Greatly built great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quality headphones. I bought them when they were on sale and I don't regret it at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation hurts my ear a little bit after using it a little bit; however, it is getting better as my ear becomes adjusted to the pressure caused by the function after several usages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earphone failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obscure but known failure with QC 25 circuitry in left ear, sometimes right. Also cable is not machined for a tight fit. Result is that one side fails. Seeking warranty replacement, found many comments on line from others that had same issue. I have an older set of Bose headphones that are bulletproof.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Hello Adrian. Thank you for the review. We appreciate the feedback. We are sorry to hear that you are having trouble with the headphones, but glad to know that you were able to contact our technical support group so that we could resolve that for you. It is rare for there to be a problem with a Bose product, but if there is we stand behind our products and are proud to offer world class customer support. We are here to help at 800-380-4831 Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST. Bose

  • Rated 5 out of 5 stars

    Good purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was overwhelmed with the help from salesman to make a purchase that wasn't out of my financial

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t aware that you needed batteries for the noise cancelling function. The case includes a nice location to keep one so you don’t have to worry about it going bad inside the head phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t decide between wired and wireless. Went with the QC 25 wired and I am glad that I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone especially for social media lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a pretty good phone overall. It has some bugs which I think Apple is trying to fix. It is also more complicated to get ringtones, text tones and songs onto the phone at low costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this ear piece and Bose are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought them from Best Buy the scanner I bought didn't work I was able to take it back no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this. She loves to disconnect from us and listen to her music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    returned this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot write a review because I had to return this product. Did not realize they only work with an iPod or the like. Just wanted white noise to block out ambient noise, without playing any other music or sound.

    No, I would not recommend this to a friend
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