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Customer reviews

Rating 4.3 out of 5 stars with 732 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 732 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No at bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has an excellent quality in sound, but the microphone is terrible if you want it, just to listen to music is the best, in my case I need it to be able to talk and its quality of the microphone is pessimum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. It’s great to hear that the sound quality meets expectations, but it’s disappointing to hear that the microphone doesn’t perform well for calls. To ensure the best performance of the earbuds, we recommend making sure they are up to date. For further assistance and troubleshooting, feel free to reach out to our teams using this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air buds are the best ones I’ve ever purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like rhe size of the headphones but the sound can be better, not what i was expecting from that brand .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Rick, Thank you for sharing your feedback. We're glad to hear that you found the size of the headphones to be a perfect fit. At the same time, we understand how disappointing it can be when the sound quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know.

      The QuietComfort Earbuds are designed to produce remarkable sound quality means what you hear hits all the right notes. We’d like to learn more about the issue you’re experiencing with the sound quality of your buds. Please contact us at this link so we can help: https://bose.life/globalsupport

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Garbage magnets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Diana,

      I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.

      If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Customer Support bose

  • Rated 1 out of 5 stars

    Not for me…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So shocked that Sony would beat out Bose, but it happened. These hurt my ears and the sound wasn’t that great either. Each person hears differently and for me, I need great noise cancelling, comfort, great sound, and no regrets. These aren’t comfortable to me. I’ve ordered so many different ones and Sony beat them all. I had to return these. I hope you love them, I did not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but sometimes they do not pair up to my phone .

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello John, I am glad to hear that you are enjoying the QuietComfort earbuds. If you are experiencing any issues with Bluetooth connection, we do have troubleshooting suggestions that can help, you can view these here: https://bose.life/QCEbtCTS. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Nice sound!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and great bass!! Really good purchase and very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them! He uses them daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose quietcomfort 2024 poor connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Honest review.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love bose, but it doesn't have the best quality sound on calls for these. Recomended only to listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, long listening device much waiting for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best pair of ear buds I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose wins again!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself for Christmas last year and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of Bose, better than my others by far, gave them on right now!!! Get them!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price got them for a Christmas gift she love them works out with them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! I do not know how I lived without them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audifonos bosse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No se oye bien el microfono, muchas vecesse oye entrecortada la voz

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your own feedback on the Bose QuietComfort Earbuds.
      Each earbud is equipped with three microphones, designed to deliver clear call quality. However, proper fit and alignment in the ear can significantly impact performance during calls.

      To help improve your call quality experience, here’s a troubleshooting guide: http://bose.life/4piUtV8

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Nater2244

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new app but I didn't care about the ear tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic! I highly recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultrasound very nice product i can fully recomended!

    I would recommend this to a friend