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Customer reviews

Rating 4.3 out of 5 stars with 733 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 733 reviews
  • Rated 5 out of 5 stars

    Another great earbuds from boze.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price i paid. Satisfied with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality sucks . I have both Apple and Samsung phones and the mic sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Muse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Best ear buds I’ve ever had Easy pairing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect when I am working and listening to music while it also connects to my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems here and out of them. You can't wear one way out the other

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thanks for reaching out. It sounds like you're having trouble using your Bose QuietComfort Earbuds possibly with wearing them correctly or getting them to work one at a time?

      If you're referring to not being able to use just one earbud at a time, or if one earbud isn’t working while the other is, please refer to this link for detailed guidance: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      If you require any additional help, don't hesitate to contact us anytime: https://global.bose.com/en_us/index.html
      We're happy to assist you.

      Kelly - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was incredible but for phone calls the people didn’t heard me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
      To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      Gloria - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not so noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at the gym, and I could still hear the music playing on the gym speakers.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! The QuietComfort Earbuds feature advanced noise cancellation technology designed to filter out background sounds and help you stay focused on your audio. However, in extremely loud environments, like construction zones or crowded spaces, the earbuds may not completely eliminate all noise. This is because noise cancellation works best with consistent, low-frequency sounds and may struggle with sudden or high-pitched noises.

      If you're finding it difficult to hear your music clearly in such environments, you can try:

      Adjusting the volume directly on your device or customizing the noise cancellation level using the Bose Music app
      Here's a troubleshooting link that may help: https://support.bose.com/s/article/low-audio-from-product-quietcomfort-earbuds?language=en_US

      These adjustments can help enhance your listening experience based on your surroundings.

      -Jelyn, Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    If you like frustration..these are for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible fit. The noise canceling was great but the slightest missfit of the ear piece or bump would turn off. The controls are super sensitive and overly complicated. The plastic ear shield for nouce cancelling and to turn on off when not in ear constantly came lose or lost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad to hear that you are enjoying the noise cancellation of the QuietComfort earbuds. If the earbuds are not sitting firmly in place, be sure to check out our support page for more details on finding the best fit for you: https://bose.life/3Vmo7vg.

      Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds say noiseless but i can still hear in background when having them on. Also i don't like the fact that when i remove the buds with placing them back in the dock, it does not automatically disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you are still hearing external noise whilst wearing the earbuds, you may need to adjust your ear tip and stability band sizes. When using the correct size the ear tips will create a seal in your ear canal which will improve the noise cancellation. You can view more on this here: https://bose.life/3PFDMCEhttps://bose.life/3Vmo7vg.

      Regarding the earbuds not disconnenting when removing them after use. you will need to place both earbuds in the charging case and then close the case. The status light glows according to the earbuds battery level. The earbuds will disconnect from your device and power off. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Can’t beat Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The sound is crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair but this was given as a xmas gift. I like how it pairs with the sound bars.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cant turn off auto-off, or the off ear detection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has failed to update these earbuds with an ability to turn its finicky auto-off feature. The app is missing an on and off ear detection control, too. Theyve been out a while. Theyve been updated without these feature. It seems shady, Bose. Returning these. Dont get until they update this. Considering how long its taking… deeply disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sasha.
      Thank you for your post. The feature is for the conservation of the earbuds, batteries when an earbuds are out of the case and not in use. If you have further questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
      JaiSan - Customer Support bose

  • Rated 5 out of 5 stars

    Mint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Dropped them in a toilet still work… mint

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goods: sound quality, fit, and battery. Bads: the ear buds have a "feature" that automatically powers them off after a few minutes of remaining immobile (e.g. sleeping). This wouldn't be a big deal if you could disable this feature, but you can't. Bose has been saying they are going to fix this in a firmware update since March 2025 but they haven't. This is completely unacceptable for a product like this. The buds are also very sensitive to moisture. After working out in the yard about 3 months after I bought these some sweat must have gotten in them. Since then, the Aware and Noise Canceling modes are unusable due to an irritating popping noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience, we're truly sorry to hear about the difficulties you've had with your unit. We understand how frustrating that can be, and we’re here to help make things right. To better assist you, please send us a message with your product’s serial number. With that, we’ll be able to dive into the possible troubleshooting steps and explore the best options to get everything back on track. You can reach us through this link: https://bose.life/3rykPZR Your feedback means a lot to us, and we're fully committed to providing the support you deserve. –Klariss, Bose Customer Support bose

  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband said these are the best ones he has ever had!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Bose and owned several products but these came out bad, The battery drains even when not in use and device stays connected when they're in the case as well. They're super sensitive to touch and easily fall off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for being a loyal Bose customer and for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose QuietComfort earbuds has not met your expectations. The issues you mentioned regarding battery drain, staying connected in the case, and touch sensitivity are not the experience we want for our customers.

      We’d like the opportunity to help resolve this for you. Please reach out to our support team through the link provided: https://bose.life/44JiLPl Our team will be happy to assist you further.

      NJ - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Would Not Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not great. The fit is not good. They hurt the ears. There is a hallow soind almost like an echo. Excellent battery life. Connects easily.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Twani,

      I'm glad to hear that you are happy with the connectivity and battery life of your QuietComfort Earbuds, but sorry you are not happy with their comfort and sound quality.

      To ensure you are getting the best comfort and audio experience, please makes sure you are correctly wearing the earbuds. You can find our fit guide here: https://bose.life/3NlUVjG

      If you need further assistance, please contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife and she absolutely loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great for music, that’s it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for listening to music but not for Bluetooth phone use UNLESS you’re in a very quiet place so the person on the other end can hear you. Otherwise, they won’t hear you, UNLESS you’re one notch below yelling. AND, I Connor for the life of me, figure out how to end a call?! I can’t even find instructions ANYWHERE to tell me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Nicole! Thank you for sharing your feedback and we're glad to hear you like the music quality, we truly appreciate you taking the time to let us know about your experience. We're sorry to hear about the trouble you've had with call quality and ending calls.

      To help with the microphone issue, please check out this helpful guide: https://bose.life/474EAL5

      For instructions on how to end a call using touch controls, you can refer to this link: https://bose.life/3KUPoCS

      If the issue continues even after troubleshooting the microphone, please feel free to contact our customer support through this link: https://bose.life/contactus for further assistance.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid Performance and Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds are an excellent choice, delivering a great balance of sound quality, clear call performance, and effective noise cancellation. These are the perfect pair for everyday use, whether you're handling calls at the work or home office. ​Key Features and Convenience ​One of the major strengths of the QuietComfort model is the impressive battery life: you get a full 8 hours of power on a single charge. Combined with the convenience of wireless recharging, these earbuds make a fantastic and reliable companion for traveling. ​Bose has also ensured comfort and fit aren't overlooked. The quality of the materials is premium, and the ability to switch out the included silicone tips and stability bands means you can customize the fit so they sit properly and securely in your ears. ​Comparison Note ​It is worth noting that while the noise cancellation and volume are strong, they cannot quite compete with the top-tier performance of their newer counterpart, the Bose QuietComfort Ultra Earbuds. ​The Verdict: If you prioritize long battery life, superior comfort, and effective all-day performance without needing the absolute highest level of ANC on the market, the Bose QuietComfort Earbuds are a reliable, premium investment.

    I would recommend this to a friend