Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.7 out of 5 stars with 567 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 567 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but still has its issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is absolutely amazing. I daily drive these due to work so practicality is awesome. However, I have been having issues with buds charging in case if not seated properly. Occasionally I have connectivity issues and have to reconnect the buds to my phone.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you’re enjoying the sound quality and practicality of your earbuds. Regarding the charging issue, please ensure the earbuds are properly seated in the case and that the charging contacts are clean, as debris can sometimes interfere with the connection. For the bluetooth issue here's a helpful link you can use: https://bose.life/3Z1nskh

      Hope it helps!

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound. Had to exchange due to charging of right Bud. Sound ver. rich

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. I strongly recommend.. I have nothing bad to say about them..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power in a little bud. The only dislike is they dont sit in my ear as id like. Ive changed the size of the bud and still sits not as snug. However, these are nice and everyone who is on the other end of my call say they sound great. No major complaints other than that. Every ear is shaped differently so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!!! Highly recommend purchasing these earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s amazing earbuds, higher recomended and the best buy store guys are the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earbud upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality good features, good noise cancelling too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv and sound bar and my Best Buy employee reccomed I join the member plus. And it’s already got me back 300 dollars. My Bose ear buds failed after a week and the store didn’t have them in stock but they ordered them shipped to my house for free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth Sailing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful and beautiful and smooth sound. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quietcomfort ultra 2gen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and noise cancalation. Would reccomend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for all day use. Sound is awesome! Love the bass!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have an amazing sound. They are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Workout Buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for the gym noice cancellation is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on all counts - from cost to noise cancelling to sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose delivers. I had a first generation of these and loved them. Recently the microphone stopped working. They were purchased in 2019 so looking forward to long life on these new 2nd generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound only lasts 1 year

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to trade in multiple pairs about every year. Great sound, great noise canceling. But the batteries die out and or the case doesn't charge after about a year. Not sure they are worth 300$

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback, and we know how important it is for your product to work well and stay reliable over time.

      We’re committed to delivering the best possible experience for you. To further assist you with your concern, please reach out to us directly through this link: https://bose.life/49SSe5s and we'll be more than glad to help.

      Rein - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hearing and the noise cancellation is perfect. If you need to block out your surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds for the price!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for the price..decent bass and very pleasing to the ear!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only one mic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not surprised at the sound quality, Bose is known for it and did not disappoint. The ANC is amazing and the comfort is acceptable. But where I was let down is that for 250+ dollars the earbuds have only a mic in the right ear bud. I usually only have one in and if I happen to have the left bud in I have to scramble to put in the right one or switch to phone. It shocks me that a premium product has less features than my 50 dollars sound cores

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Anthony, thank you for sharing your feedback. We’re glad to hear the sound quality and noise cancellation met your expectations, as those are areas we take pride in. We understand your concern regarding microphone placement and how it impacts your usage when wearing only the left earbud.

      The Bose QuietComfort Ultra Earbuds (2nd Gen) are equipped with four microphones in each earbud, allowing you to use either the left or right earbud independently for listening to audio or making phone calls. The controls on your earbuds will remain the same whether you’re using one or both, and any shortcuts you’ve set will continue to function.

      If you’re experiencing microphone issues, ensuring the earbuds are worn properly and that the microphones are not blocked can help improve call quality. Here’s a helpful guide you can use for tips on optimizing performance: https://bose.life/4b9gEIw

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby says these are the best ear buds he has ever used hands down!

    I would recommend this to a friend
Sponsored