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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 357 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 357 reviews
  • Rated 5 out of 5 stars

    Best headsets in the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a perfect for my daughter, she love the sound quality, and are very confortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and comfort! Best Bose headphones I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent! Comfortable enough to wear for hours!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable cans but lacking software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.

      Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.

      To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks

      These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, fit really well. Will definitely recommend to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Used them on a flight and were a game changer. Great battery life and comfort level is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, excellent sound quality, I am very satisfied with these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound quality and not too much base and is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant noise canceling. Extremly comfortable. Sound quality is exceptional. Very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy Headphones for Glass Wearing Music Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is great and the cushions are comfortable even while wearing glasses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones. They are sooo light and the sound is amazing. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation and comfort are great and immersive sound is wonderful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Confort and luxury. For me better than apple,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life is a little shorter than expected. Noise canceling is good and they are super comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sound and Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with these headphones. The sound quality is crisp and well-balanced, with deep bass, clear mids, and sharp highs that make music, podcasts, and calls sound amazing. Whether I’m listening at home, working, or traveling, the audio remains consistently rich and immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Chris Shoub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable on the head , especially around the ears. Great sound cancellation. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the feel, the sound, the quality of these headphones. I was apprehensive of spending so much on them, but worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality build and material, great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality and great sound. The carry case it came with is also well made and good quality. Control buttons a bit too close to each other and easy to mix-up but it's a breeze once you get familiar with it. The app is very basic and does not allow for a lot of customization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really hard for me to justify spending so much on headphones but these are more than I could’ve imagined. Two types of noise canceling and one type I can’t even hear my own voice (or terrible singing along). They’re unbelievably comfortable and there’s no feeling of pressure from having them on at all. The sound moves with the motion of your head — I know it sounds weird, but I don’t know how else to describe it. And the sound quality is hands down the best you could imagine. It’s unreal. And — yes, there’s another and — you don’t miss a second of whatever you’re listening to if you lift even one of the sides up it pauses and starts back exactly where it was. I love where the volume is placed. It makes sense and is natural. The technology part is amazing but I have no idea how to describe that part. I’m not savvy or knowledgeable about that so it just seems that much more magical lol. Yes, it’s definitely an investment but a truly worthwhile one. The sound quality is priceless and noise cancellation and being able to just have that amount of silence is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound good fit i enjoy more than the sony headphones

    I would recommend this to a friend