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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 247 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 247 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review with the qc ultra 2 .comfort 5/5 the padding on the earcups and headband very comfortable sound quality 5/5 very good for my type of music Connectivity 2/5 below average the headphones are sometimes very easy to connect but some times it takes 5 minutes to connect battery life good enough battery for me. But i would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok here we go. In the summer I purchased the Sony M6 and wrote a positive review about the headphones. I had always been a Bose fan because of their signature low bass. Well, I returned the M6 when I heard the Gen2 comfort would be released and I am very glad that I did. I’ve owned the AirPod Pro Max, Bose Q45, Bose Ultra QC 1st gen, Sony M6 and now these. I will say these are the best by far!!! Comfort and sound is what I look for in headphones/earbuds and based on those presences, these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Bose Quiet Comforfort Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and comfortable on ears! Sound is amazing. Also able to block unwanted noise out at work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always good choice with good CS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good as always. They improved slightly but not fan of this glossy part that looks like it is going to scratch well. I have owned every pair of Bose QC series and they improve ANC quiet bit. No issue with this auto off feature one person complained. You can adjust EQ so no need to worry about with Demo version at the store.. everyone says XM5 is better but sony is very heavy on bass but not clear on high.. this is just good all around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable to wear than 1st gen ,battery lasts longer , switch netweeen different devices is smooth

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and lightweight. I like that it also has USB audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best noise cancelling ones I've had. Much better than the apple AirPods max because the bose are lighter and more comfortable. I always trust bose when it comes to speakers and headphones and have yet to be disappointed. They're perfect for studying helping cut out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid product, great sound, easy to use app!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is well built, it's biggest advantage against competitors like Sony xm6 is it's simply more comfortable. On top of having a bit more appealing designs. Compared to the previous generation not much a difference only added mode in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfortable cans but lacking software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.

      Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.

      To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks

      These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life is a little shorter than expected. Noise canceling is good and they are super comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really hard for me to justify spending so much on headphones but these are more than I could’ve imagined. Two types of noise canceling and one type I can’t even hear my own voice (or terrible singing along). They’re unbelievably comfortable and there’s no feeling of pressure from having them on at all. The sound moves with the motion of your head — I know it sounds weird, but I don’t know how else to describe it. And the sound quality is hands down the best you could imagine. It’s unreal. And — yes, there’s another and — you don’t miss a second of whatever you’re listening to if you lift even one of the sides up it pauses and starts back exactly where it was. I love where the volume is placed. It makes sense and is natural. The technology part is amazing but I have no idea how to describe that part. I’m not savvy or knowledgeable about that so it just seems that much more magical lol. Yes, it’s definitely an investment but a truly worthwhile one. The sound quality is priceless and noise cancellation and being able to just have that amount of silence is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mr. Chris Shoub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable on the head , especially around the ears. Great sound cancellation. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the feel, the sound, the quality of these headphones. I was apprehensive of spending so much on them, but worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Beautiful color!! Works great with other noisy things in the back ground.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chose QC Ultra for Comfortability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these, and the Sony WH-1000XM6 to compare. I ended up sticking with the Bose since they are by far the more comfortable pair. XM6 wins in overall sound quality, noise cancelation, and active pass trough. That's not to say that the Bose doesnt do those things well, I just think the sony does them better. Same with the comfortability, sony is not bad, but Bose were just THAT much better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounds and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are great and headphone is very comfortable. I enjoy the immersive audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are definitely worth the price! Sounds quality and noise cancellation are supurb! Ive tried the XM-5s, XM-6s, and had the prior Gen QC Ultra's and these are a step above in every way. You wont be dissapointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sounds great, and I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased them so i have not had much time to play around with them. So far they sound very good, like the prior model. They connect much faster to my laptop, unlike the prior model. I have noticed that when you are on a call if you speak too loud your voice will sound distorted, speak at a normal volume and it’s perfectly fine. Will be back with a more in-depth review once i have used them for a longer period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra Headphones. (2nd Gen)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. The sound is amazing. Crystal clear highs, solid, sharp bass, very comfortable to wear. I've owned others, and the weight gets to you after some time. Bose - QuietComfort Ultra Headphones (2nd Gen) look and feel great. The name says it perfectly. The Bluetooth feature couldn't get easier to connect to almost any device I have. When I wish for silence and nothing but silence, I put them on, and the world just respects my desire for silence. Bose is not for someone looking for low-cost headphones. ONLY for those who appreciate the finer things in life and don't mind paying for them. The hardest part was choosing from the amazing color schemes they offer. Well done BOSE!

    I would recommend this to a friend
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