Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11253812
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Taking it to o another Level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this sound I feel like I’m Concert Black me out of the world
I would recommend this to a friendBig ol nope.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, my Aipod Pro 2s sounded better. Less than a year after purchase, the charging case contacts for the left earbud stopped working unless I held the earbud in place—which also meant that the phone thought the earbuds were in use whether they were in the case or not. The app is clunky and gives you yet one more step to actually connect these things. No multipoint or wireless charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Michael,
I am sorry to hear that you are disappointed with your QuietComfort Ultra earbuds.
To make sure your earbuds are charging properly, please make sure the eartips and stability bands are correctly placed on the buds so they can sit in the case without issue.
Also you can connect the earbuds directly to your phone without using the app, if needed.
And you can connect the earbuds to 2 devices in multipoint.
If you have any further questions, contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Best noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for 100% sound cancelation, this is the ones you're looking for. But the app has to many bugs
I would recommend this to a friendGreat Value. Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and Efficient in its use. Highly recommended. Great Value, Great Product!
I would recommend this to a friendExcellente product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this product a lot because it is a good expirience and I would recomende it a lot to other people.
I would recommend this to a friendBose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the standard. Are there buds that are more expensive, sure. Are they better? I think that is questionable. I've had Beats, I've had Apple Airpods, Klipsch, and others.... Bose just leads the pack
I would recommend this to a friendBose 2024 Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly, pretty good, the only bad thing it doesn’t support simultaneously connections. you have to disconnect from one to connect to another, But is pretty painless. Other than that good
I would recommend this to a friendGood Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for exercising. Augmented spatial audio may not appeal to everyone. Not a significant upgrade from bose qc 2 earbuds.
I would recommend this to a friendBose Ultra Open Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bise earbuds has great sound and clarity. I really like the fact that you don’t have to charge the ear pieces to fit into your ear. They are also very easy to place on the ear.
I would recommend this to a friendBest earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several earbuds, including AirPods Pro and JBL noise cancellation, but these are the best I've ever had, their noise cancellation is insane
I would recommend this to a friendHeadphones having trouble connecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones had trouble connecting to my phone and Best Buy support could t figure out the issue.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Emily,
I am sorry to hear about the connectivity issues you are experiencing with your QuietComfort Ultra earbuds. If it is still occurring, please try to factory reset the earbuds following these steps: https://bose.life/qcufr
For further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Best earphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones!! The noise canceling on this product is something else!! Love them!
I would recommend this to a friendUnfortunate experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use on my marathon and the training leading up to it. They sound good but the time i needed them the most at mile 21 the right one stopped working not sure why. Later after upon inspection i dropped one and now the squishy ear tip falls off or gets stuck in my ear. Unfortunate, i want to like them more but they have let me down.
I would recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your experience with our earbuds during your marathon training. It's disappointing when a product doesn't perform as expected when you need it most. Regarding the ear tip issue, we apologize for any inconvenience caused. Your feedback helps us identify areas for enhancement. If you haven't already, please reach out to our customer support team for assistance or to explore available solutions. We're here to help and ensure that you have a positive experience with our products.
Kind Regards,
Eric V. - Bose Customer Support
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from my phone, when I have both ear buds in the case somehow my phone still connects. I charged the case yesterday and when I went to grab them it was dead??? How does that happen?? I left one ear bud in the case charging for about 4 hrs, when I switched ear buds the one that was charging was only 40 % charged but the case has FULL charge? Definitely not something worth getting.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Arisbeth, I'm sorry to hear your QuietComfort Ultra Earbuds are disconnecting from your phone some of the time. It's also strange that you're charging your case, but that the earbuds are showing no signs of life when you go to use them. One thing to try here is a reset of your earbuds. Here is a guide on how to do this: https://support.bose.com/s/article/resetting-your-product-quietcomfort-ultra-earbuds?isSessionCreated=true&language=en_US. If the reset doesn't help the situation, there are some other troubleshooting steps to try, so please contact our support team for further support there: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
I really wanted to like these.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these with the optimism that they would perform like previous Bose purchases and have really tried to make them work and like them. In my opinion, Bose released them without proper testing and quality control review. 1) There are frequent connection issues where the earbuds lose connection and then can even require me to have to completely reset the bluetooth link with my phone. 2) The rubber tips have a plastic ring in them that eventually breaks lose and makes them come off in your ear every time the buds are removed. Once it separates, there is no way to fix it (I am going on my 3rd set of the tips now in just 5 months of use). 3) Battery life is not great, I get about 3-4 hours on a full charge. When traveling, it will last about 1/2 way through a flight after using them in the airport. Lucky I still have a spare set of buds I keep in my bag. I am planning to try and return them under the manufacturers warranty this weekend, Hopefully Best Buy will allow this. If not, I guess I have to eat the $300 I paid for these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Thomas,
I am sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds.
If you are still experiencing connectivity issues, please try to reset your earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001c0obAAA&language=en_US
If you also need assistance with the eartips or stability bands, I invite you to contact our support team. We are always happy to assist. You can find our details here: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Great for Music and Movies.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After careful research, I decided to go with the Bose earbuds. I've owned various models of the Apple airpods and decided I wanted to try a different brand and model. It's great for listening to music and movies but I am not completely sold on the sound quality when conducting calls. Otherwise I would have given them a 5 star review.
I would recommend this to a friendA must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite ear buds the noise cancelling is something you have to try for yourself.
I would recommend this to a friendLoving my Bose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the beast noise cancelling ear buds ever, I even got my daughter to stop using her air pods and she purchased a pair of Bose
I would recommend this to a friendBOSE , the best ever !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best earbuds produced by BOSE, combine it with an Atmos capable device and enable the positional audio ( in motion mode ) and be ready to be transported to the BOSE frecuency !
I would recommend this to a friendWont connect to 2 phones at the same time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got mine today and it just wont connect to both of my phone at the same time. I have iphone 13 (personal) and iphone SE(work phone.) i bought this for that soecific reason, to connect both phones at the same time. It knly connects one at a time.
I would recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! With the QuietComfort Ultra Earbuds, you can only connect to and play audio from one device at a time, however you can store up to six devices in the earbud device list. This enables you to switch quickly between previously connected devices. Warm regards, Fiona M. - Customer Support