Customer Ratings & Reviews
- Model:
- 880066-1200
- SKU:
- 6589916
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just awesome if you can find on sale, a great buy for consumers
I would recommend this to a friendVery good for music and movie lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best recommended music and movie lover
I would recommend this to a friendBose QC Ultra-Lunar Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.
Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US
If the issue persists, please don’t hesitate to reach out to us for further assistance.
https://global.bose.com/en_us/index.html
Kelly - Bose Customer Support
Headphone lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved the headphones as a Christmas gift. We travel quite a bit and these are working out perfectly. I was the hero at Christmas.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! I’m very happy with my purchase.
I would recommend this to a friendExcellent package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the item as expected and delivery was very quick
I would recommend this to a friendTop of the line!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!
I would recommend this to a friendOpen box is the S*&^!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box, but brand new. Love it. Thank you BestBuy!
I would recommend this to a friendDefinitely Recommend!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed these headphones. A key selling point for me was the awareness mode and , so and delivers as advertised.
I would recommend this to a friendBest Bluetooth headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones…. I love the pass through option so I can listen to great music AND hear my wife while hanging out!
I would recommend this to a friendExcellent. Returned due to price change
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as price changed the next day and best buy would not match
I would recommend this to a friendThey're okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're okay, but they don't even approach the performance of the Apple AirPods Max. There are noticeable delays to start reproducing quick and sudden sounds. When you put your iPhone on standy, for example, there's a lock sound. These headphones struggle to play this lock sound, often missing it entirely (it is never heard). They also often clip words that I need to hear when studying languages on apps such as Duolingo. Also, the quality of noise cancelation is lousy compared to my AirPods Max. This was my first and last time buying Bose headphones.
No, I would not recommend this to a friendBoss QC products are always a win
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boss is always a win. The ANC is truly second to none.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t see much difference compared to the other one but I liked this color so
I would recommend this to a friendGlad I upgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! I’d had the previous model for years but these are a huge upgrade!
I would recommend this to a friendBOSE Ultra Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding fidelity. Crisp high frequency and powerful base response.
I would recommend this to a friendPASS ON THESE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, where to start. These, for the price they are just simply are not worth it. If I had pictures I'd show you the damage caused after one a week and a half of 8 hour use, 5 times a week. The inner ear muffs were quickly falling a part and if I'm being honest? The ulUltra Quiet is a far fetch for these. If you work in a warehouse these are NOT for you. You hear EVERYTHING. I will be honest though, the app for these was very easy to navigate and that's probably the only good thing I saw in these. If I could make a suggestion: JBL Tour Pro earbuds are WAAAAY better for an even better price bracket. These just didn't cut it, save your money and get something else with your cash.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ever,
Thank you for sharing your experience with the QuietComfort Ultra Headphones.
I am glad to hear that you love how easy the app is to use to personalise your headphones.
Please note that the ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.
You can find replacement on our website: https://bose.life/4mTZ0vV
If you need any further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
They are fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big bass lover. These are fine. They cup your ear so tightly it creates a vacuum on my ear which is uncomfortable. They have a disconnect issue periodically especially if they get below 60% battery life. The headphones are fine
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sam,
I am sorry you are not fully happy with your QuietComfort Ultra Headphones and that they are sometimes disconnecting when they reach a certain percentage. If that happens again, please try to factory reset the headphones, following these steps: https://bose.life/4hO1GbQ
If you need further assistance, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose quality is there but I really wasn’t too impressed. Not very comfy if worn for a long time. They probably won’t be my go to for bluetooth audio, it’s probably just a personal preference, I’d rather use ear buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Candy, I'm sorry to hear the QuietComfort Ultra Headphones didn't quite meet your expectations. Some customers may find a new product a little uncomfortable to start with, but over time this issue tends to go away. Keep trying the headphones, and if there is anything else we can help with, then don't hesitate to reach out. Thanks! Warm regards, Fiona M. - Bose Customer Support
Hmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like bose but why was I charged when I used my 2 year warranty? I went in to use the warranty then I was asked if I wanted to get a 2 year warranty on the new one but I had to pay the difference plus the price of the warranty. The first warranty should have paid for the entire price of the product
I would recommend this to a friend